This could be a long one. Went to this hotel may last year and it was brilliant couldn't wait to go back. It was my husbands 50 in May so contacted the hotel and asked for the same room as we had last year and a cake etc after two phone calls to Turkey and various emails thought it was all sorted. On arrival however we where shown to an Attic room which wasn't what we paid for! After much complaining - no birthday surprise - 3 rooms later we finally settled for room 4106 which is ground floor overlooking a small garden. As soon as we opened the patio doors in the morning quickly came to realise we were right by the cesspit and the whole area smelt of raw sewage. When we and others mentioned this to hotel we were told it's GAS!!! Next day manhole cover was raised and we had to look at and smell human waste for days!!!!!! The food is very good although very similar chicken or Turkey in various guises and not hot enough.the waiting staff very scruffy this year and rarely offered water or wine without us requesting. The general cleanliness of the whole hotel is very poor compared to last year. Not enough staff so cups and plates left out by pool overnight. Tables and sunbeds not wiped down ashtrays still full. Animation consists of two people which are grown men dressed as butterflies and ladybirds running round getting you to try and grab a stick when they drop it and throw ping pong ball's into cups!!!! No water polo volley ball or pool games at all. Evening entertainment that was agency booked was excellent but again evening entertainment by animation two extremely bad and embarrassing to watch. We have no children but kids club was stopped whilst we were there and parents were not happy. Sophie who is English is a godsend to the people and place but feel she is banging her head against a brick wall when management seem to no longer care about the place. Loud music all day long again courtesy of animation!!! Every time they were asked to turn it down only lasted a few minutes and then up it would go again!!!! We also found out that this is going to be 95% Thomsons next year so don't know what it will be like then. Bar staff disinterested and constantly serve the wrong drink and glasses are not always clean properly. Overall for a 4* hotel standards have dropped massively and from the many returning guests we spoke to most will not return which is a shame as it is a lovely well positioned hotel that just needs management to step up!! Pool table broken cues _ poor condition remained uncleaned for the duration of our stay!! Same goes for table tennis tables and bats need replacing. SAD.
- Official Description (provided by the hotel):
- The AES Club Hotel is located on the southern coast of Turkey, in the quiet resort of Ovacik, midway between the popular resorts of Oludeniz and Fethiye. This impressive new 4-star hotel, which offers an All Inclusive package, has 138 modern rooms spread over 4 buildings, and invites singles, couples and family groups to enjoy the sparkling pools for adults & kids, dining options, organised activities and entertainment, and fitness and Spa facilities... ... more less
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- Also Known As:
- Aes Club Hotel Turkey/Ovacik