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“Excellent”

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Cromer Country Club
Ranked #2 of 7 Hotels in Cromer
Certificate of Excellence
norwich
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Excellent”
Reviewed 16 January 2014

We have just stayed in a one bed roomed villa - and have booked agai!! I wish I Icould rate it more than four stars. We dined in the restaurant, food to die for – and Johnny on the entertainment was perfect for us - staff were brilliant, especially Catherine on Reception. Absolutely spotless through out.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dizzydaffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Cromer Country Club, responded to this review, 22 January 2014
Thank you for your lovely comments.
We are glad to read that our staff provided you with excellent customer services throughout your stay.
We will pass your lovely comments on to our food and beverage manager who we are sure will be thrilled with your comments.
We will look forward to your return visit.
Kelly Howe
Resort Manager
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708 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
England
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2014

Stayed 6th to 12th January 2014 in 2 Bedroom refurbished apartment, if you want a sea view close to reception, bar and spa facilities request (No 83) you cannot fault it.
New showers are excellent, really comfortable beds kitchen with all facilities including dishwasher. The staff are really friendly and really go the extra mile to ensure that your stay is really special - Gemma and Abbey were great - entertainment was good and local knowledge of the area from Johnny was really informative and much appreciated.
The Spa facilities were spotless and of a really high standard Pool, Sauna, Jacuzzi, Steam room etc.- The Amber restaurant serves really good quality meals and large portions which is common in Norfolk (Smaller portions on request is a nice touch) and the happy hour Mon to Fri 7pm to 8pm £2.10 for a vodka and coke and £2.60 for a pint of Stella is really good value. (Look out for their themed nights - Beat the Clock, Steak Night, Curry Night, Pie and a Pud, Italian etc. very good quality and great value)
We will return soon

Room Tip: if you want a sea view close to reception, bar and spa facilities request (No 83) you cannot fault i...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NewFaceEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Cromer Country Club, responded to this review, 21 January 2014
It is great to read your kind review, thank you for all the tips you agreed to share with your fellow travellers. We hope this is not the last time we had an opportunity to host you and we are looking forward to your next visit!

Kelly Howe
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 January 2014

This was our first time in Norfolk. The country club was easy to find,we enjoyed an efficient fast check in. Staff very informative, friendly and very helpful. Great first impressions. We stayed in a studio and were pleasantly surprised at the size of the accommodation. It was well laid out and quite spacious, the kitchen included everything needed, home from home in fact. The shower was great and the bed very comfortable. We did not have time to use the pool, sauna or any other facility on this short break as we wanted to visit the surrounding area attractions. We definitely intend to return for a longer holiday when the weather is better and the days longer. Well worth the trip and highly recommended.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Conabronte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Cromer Country Club, responded to this review, 16 January 2014
It is great to read your description of our resort as home-away-from-home, as this is exactly what we are trying to achieve every day by providing excellent service and welcoming atmosphere, thank you for your comments. We hope that we may have another opportunity to see you again, yet until then we wish you safe travels!

Kelly Howe
Resort Manager
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Cambridge, United Kingdom
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 January 2014

They say that first impressions mean a lot. Go no further than the girls on reception and the rest of the staff at the Cromer Country Club. Abi on reception was so polite and pleased to see us, straight away we knew we were going to enjoy our stay. You know when you go into a hotel room and you end up "sitting on the bed to watch the television", well , you will not have to do that here. We had a 1 bedroom studio, equipped with fully fitted kitchen, Microwave, Fridge freezer, Oven,Dishwasher and Coffee Machine. The bed has the thickest mattress we have ever slept on with their own Diamond motiff sheets and pillows, LED flat screen television,DVD player, sofa and 1 armchair, JVC stereo with I pod dock, and digital alarm clock by your bedside. You could live in this studio.The room was lovely and warm, heated towel rails in the modern bathroom with a real snazzy showerhead. We ate in the reataurant both nights and the food was excellent although it did take a bit of time on the second night to come to our table as they were very busy, but it was well worth the wait.
I watched the CEO of Diamond holidays on one of the channels and one of his sayings is "you can't say yes with a frown". I will be using this in future with my work colleagues, and I will certainly be going back to Cromer Country Club.

Room Tip: We had a 1 bedroom studio that sleeps 2
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank MIKEY58_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Cromer Country Club, responded to this review, 13 January 2014
Thank you so much for your lovely kind comments! We are delighted to read about your experience and the fact that you had a lovely time and felt relaxed and at home here with us. We are looking forward to your next visit!

Kelly Howe
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 January 2014 via mobile

Arrived at about 5pm on a Friday afternoon, reception was empty, which was a bonus as was expecting to have to wait to check in! Lady was very nice and helpful. Quick check in and was very informative. Villa was clean and tidy albeit a tad cold. All radiators were on but it hadn't quite heated up, but wasn't a real issue! No noise or disturbances for our two nights stay. Didn't use any facilities as didn't get a chance. Used the bar for takeaway, could have done with a few more options on the menu, food was good value for money though. After checking out and travelling for an hour we realised we had left my partners wallet in our villa...contact reception who sorted it out for us and we were able to collect it from reception once we made our way back. So many thanks to reception and head of housekeeping who went and retrieved it for us :). Couldn't fault Cromer Country Club. Will hopefully be visiting again!

Stayed December 2013, travelled with family
Helpful?
3 Thank Hayley O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Cromer Country Club, responded to this review, 9 January 2014
Thank you for taking the time to write this review. We are thrilled with your comments.
It is lovely to read that you enjoyed your apartment. We hold our staff to a high service excellence and it is of great satisfaction for us to read when they provide our guests with great customer services, we will be sure to pass your comments on to the team!
We hope you will visit us again soon.

Kelly Howe
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North London
Level Contributor
109 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 31 December 2013

We were very impressed with our recent "pre Christmas" break here. The staff were very efficient and professional, providing a warm welcome and useful information at check in. The accommodation was excellent, ours was the least expensive studio apartment which was actually very generously sized, well equipped, comfortable, warm and spotlessly clean. I can only imagine that the larger apartments are even better!
We didn't use the pool, sauna, steam room or gym but all looked pretty good, with the pool actually big enough to have a swim. We did use the restaurant the night we arrived and found the service good, the prices reasonable and the food pretty good, albeit not special. The bar prices were also very fair, given that we were somewhat of a captive audience.
There is a nice cliff walk in to Cromer, taking about 15 minutes and avoiding the need to find a parking space. The town is quite interesting although suffering the aftermath of the recent surge tide and storms when we were there. Nearby are a number of National Trust properties and our visit was timed to coincide with the annual festivities at Felbrigg Hall which was well worth the visit.
Overall we were impressed with the Cromer Country Club and at these low season prices it represented excellent value for money. We would certainly go again.

Room Tip: On a sloping site so if you have mobility problems you need to ask for a room with easy access from...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorthLondonDaveR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Cromer Country Club, responded to this review, 8 January 2014
Thank you for the lovely comments.
We at Diamond hold our staff to a high service excelence and so its great for us to read that our staff provided you with this.
It is lovely to read that your apartment was spacious and met your holiday needs.
We will be sure to pass on your kind comments to our food and beverage manger to pass on to the bar and resturant team for you.
It is great to read that you took advantage of the local area and attractions.
We hope to see you again!

Kelly Howe
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 29 December 2013

We have stayed here numerous times and have never been disappointed, the staff are excellent.
We are really looking forward to our stay in January, when I celebrate my birthday, which we have done for the last few years. We have visited in the summer as well and found the service we receive just as excellent, even though it is a busier time of year. The Amber Restaurant is the place to go, they even do a take away service. As a member of Diamond Resorts we have paid a good amount of money and management fees each year for the pleasure of staying in a top class resort, long may it continue.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Cromer Country Club, responded to this review, 2 January 2014
Thank you for your kind comments.
We are glad you always enjoy staying with us at The Cromer Country Club.
We are thrilled with your comments and we will look forward to seeing you this January.
Kelly Howe
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cromer Country Club

Property: Cromer Country Club
Address: 127 Overstrand Road, Cromer NR27 0DJ, England
Phone Number:
Region: United Kingdom > England > East Anglia > Norfolk > Cromer
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Cromer
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cromer Country Club 4*
Number of rooms: 83
Official Description (provided by the hotel):
The extensive leisure facilities at Cromer Country Club make this resort a lively, family destination. The children will enjoy swimming in the pool while parents supervise from the luxury of the poolside whirlpool. The busy bar serves a range of snacks and bar meals while the quieter, elegantly decorated restaurant offers a more formal choice of menu. Accommodations are equipped with all practical and modern conveniences and are furnished to a very comfortable standard. ... more   less 
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Also Known As:
Cromer Country Club Hotel Cromer
Cromer Country Hotel
Cromer Country Club Norfolk

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