Looked for a country hotel away from it all, no main roads, no traffic just peace and quiet for some deserved R n R. This hotel seemed perfect, nice and small, perfect gardens to enjoy a glass or two of wine on a summers evening. Arrived after a 3 hour drive and nearly 200 miles only to check in and be told no record of our booking was to be found, even though a deposit had been paid weeks earlier, after a 20min delay due to printer failure?? hmmm, we were then told that i had cancelled my own holiday, like i would drive all that way for fun, then it was booking . com's fault.No apologies no nothing except from a lady who was serving tea and couldnt be more apologetic if she tried,i suggest this lady gets promoted and fast because she has more idea about customer service than the rest put together.Thanks Northrepps for ruining a much needed break, thanks very much!!!
- Official Description (provided by the hotel):
- Welcome to Northrepp's Cottage Country House Hotel We are situated in the hidden woodland of Northrepps, North Norfolk. A 5 minute drive from the famous Cromer Pier, 15 minute walk from the fishing village of Overstrand and 30 seconds from our stunning garden! Among many, one of greatest assets is that we are in such quiet and beautiful surroundings, Cream Tea Heaven or Lunch on the lawn is unique in afternoon sunshine. We are signposted on all major roads, if travelling on the A149 turn for Northrepps and turn immediately left and follow the signs, if needed the postcode for navigation is NR270JN. The hotel consists of 8 delightful bedrooms, some with baths, some with showers and some with both. All are individual created with different themes and named after family members of the owners Mr and Mrs Gurney. Do check out our vast array of family pictures and the link to Elizabeth Fry on the back of your five pound note ... more less
- Reservation Options:
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- Also Known As:
- Northrepps Cottage Country Hotel Cromer, Norfolk