We have stayed at this hotel on two occasion some years apart. The first time we thought it was alright and that is why we chose to stay there again this month for a short break. Before booking we looked at it on the web and assumed the place would be as described - it wasn't. This time we were booked into an 'executive room'. If executive means over-priced, dull, grubby, with worn out bedding and with a smelly en-suite with dead flies everywhere and plaster dust on the floor under the radiator then this must have been 'executive'. After viewing the room we approached reception and complained. There was no response to our comments. I was intent on leaving but knowing the hotel had our card details and would charge us anyway we stayed. Sadly the hotel has immense potential but the owners seem unable or unwilling to exploit this. On the positive side the food was of a fair standard in both restaurants and the staff were good - polite and eager to please.
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- Also Known As:
- Cliftonville Hotel Cromer
- The Cliftonville Hotel Cromer, Norfolk