Upon our arrival we were greeted by an incredibly rude man that snarled at us and told us our room wasn't ready. We knew we were early because we had requested an early check in. It was fine with us that the room wasn't ready yet, it was the way the man spoke to us that was awful. My husband grabbed a cup of coffee at the front desk and then man looked at us as if he was some vagrant stealing. We returned later in the day to check in and were given keys to room 359 by a lady that was also less than friendly. When we went into that room it was already occupied. So we went back down to the desk to explain what had happened. We were given keys to a new room. Room 239. The room was very nice, clean and well decorated. The facility itself was very nice. They also have a great breakfast buffet, which is complimentary. The food was great, but the staff was again very rude. The lady making the omlettes sighed and rolled her eyes at guests as they waited in line. It was a shame because the food and the facility were great, but the rude staff has made us feel like it's not a place we would like to return to.
- Official Description (provided by the hotel):
- Welcome to the Best Western PLUS Morristown Inn! A member of the Green Hotel Association. Located just minutes from historic downtown Morristown, the BEST WESTERN PLUS Morristown Inn is close to a variety of local restaurants and shopping. This hotel offers guests friendly customer service and exceptional accommodations in newly refurbished guest rooms including extended stay suites. Each spacious room comes with cable television including 7 HBO stations on 32 inch flat screen TVs and wireless high-speed Internet access. Guests staying at this 100 percent non-smoking hotel will enjoy a complimentary hot and cold breakfast buffet including made to order omelets and dining at the Hibiscus Restaurant for lunch or dinner. Additional amenities include a fitness center, business services and meeting facilities. ... more less
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- Also Known As:
- Best Western Plus Morristown Hotel Morristown
- Best Western Morristown Hotel
- Morristown Best Western