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“Wedding at Westin/Stay at Westin”

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The Westin Governor Morris, Morristown
Ranked #5 of 5 Hotels in Morristown
Cranford
1 review
“Wedding at Westin/Stay at Westin”
Reviewed 14 August 2012

I recently had my wedding reception at the Westin Governor Morris Hotel. The staff did an amazing job!!!!!! The food was incredible! The service was top notch. The staff took pride in their work and showed true professionalism. Their attention to detail was amazing. They were very patient throughout the wedding planning process. Our on site coordinator, Carrie, was so wonderful. She was so easy to work with and always responded to my inquires immediately. I always felt as though I was in good hands. My husband and I were so happy with the wedding reception. Our guests raved about the service. My husband and I have also stayed in a hotel room overnight at the Westin. The rooms are great. They are very clean and decoarated so nicely. The service was great! I highly recommend the Westin Governor Morris Hotel if you are checking out wedding venues as well as if you are looking for a nice hotel in the Morristown area. Thank you! Alley S.

Room Tip: The Junior Suite as an overnight room was great. Our wedding reception was held in the Governor'...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Allison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colinankersen, General Manager at The Westin Governor Morris, Morristown, responded to this review, 29 August 2012
Dear AllisonS,
Thank you for taking time to review us on TripAdvisor. It was a delight reading your raving review. We are overwhelmed with the positive feedback on our staff- Carrie, food and your whole experience with us. Thank you for recommending us as a wedding venue as well. Congratulations on your wedding and please do come and visit us again soon.
Regards,
Colin Ankersen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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528 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Brooklyn, New York
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 8 August 2012

The rooms were nice and big which we loved. The staff is very nice and friendly and they make you feel welcomed. The hotel is a few min drive from the street where all the bars are, awesome. The food was the big issue, very over priced and taste is worse than microwave food. We paid 16 dollars for a California sushi roll. They charged us 7 dollars for a glass of water (we did not pay for that in the end) we ordered a ceaser salad, it was a few slices of lettuce and bread, the lettuce was not chopped up! Do NOT order food when you go there, go to the local dinner the food is amazing, fresh, and well priced.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dollysh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colinankersen, General Manager at The Westin Governor Morris, Morristown, responded to this review, 29 August 2012
Dear dollysh,
Thank you for taking time to review us on TripAdvisor. We appreciate the kind comments on our rooms and friendly staff. Please accept my sincerest apologies that our food options were not to your liking. We hope you would give us another chance in the future to redeem. Thank you again for staying with us. Let me know if I may be of any further service.
Regards,
Colin Ankersen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenixville, Pennsylvania
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 July 2012

This hotel has a nice old world charm. Huge property, in a quiet corner of Morristown. The lobby is very impressive. The rooms could do better. Though the bathrooms were clean and modern, the entry into it was a little narrow. Also the rest of the room was a little outdated. The rooms were very clean though. The beds were clean and heavenly as promised by starwood. Overall a mixed experience.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vinod R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colinankersen, General Manager at The Westin Governor Morris, Morristown, responded to this review, 29 August 2012
Dear Vinod R,
Thank you for taking time to review us on TripAdvisor. We appreciate your kind comments on our lobby, cleanliness and heavenly beds. We do have some existing challenges with our bathroom size. But I am glad that overall you enjoyed our hotel and described it as a "nice old charm". Please do come and visit us again. Let me know if I may be of any further assistance.
Regards,
Colin Ankersen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
72 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 30 July 2012

This is an old building, possibly a former hotel, that has been revamped by Westin with mixed results. It is dark and cavernous but the rooms are spacious and the beds, like at all Westins, are amazing. The pool is nice and surrounded by lots of green foliage, maybe the best thing about the stay. The staff was very friendly and accommodating. We were there with a large group for a wedding and they worked with us to keep our group in the same area of the hotel.

This is one of the pricier hotels in Morristown and there are better options in the area for less money.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SalsaPicante78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colinankersen, General Manager at The Westin Governor Morris, Morristown, responded to this review, 29 August 2012
Dear SalsaPicante78,
Thank you for taking time to review us on TripAdvisor. We appreciate your feedback. Yes, the hotel building itself is definitely old but as you mentioned we try and make it up with our Heavenly beds and other Westin products and friendly staff. Thank you for highlighting that as well. We hope you would give us another chance in the near future. Thank you again for staying with us.
Regards,
Colin Ankersen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Plainfield, New Jersey
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 July 2012 via mobile

We stayed at the Westin as we attended a beautifully done wedding on the property. The main areas of the hotel was beautiful, the service was amazing and food at wedding delicious! Unfortunately, behind the door of our hotel bathroom, we had quite a different experience. It appears that the 'renovation' was only completed on the surface. A new shower fixture was added to old bathtub/shower with outdated tile, wallpaper was peeling off bathroom walls, fixtures were broken in bathroom, the new vanity didn't fit the decor and the vanity didn't have much surface space. On a positive note, the bedding was comfortable and the flat screen television was nice.

Stayed July 2012, travelled as a couple
Helpful?
Thank gingeranne77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colinankersen, General Manager at The Westin Governor Morris, Morristown, responded to this review, 1 August 2012
Dear gingeranne77,
Thank you for taking time to review us on TripAdvisor. We are glad to hear that you liked our service, staff, wedding reception as well as our heavenly beds and flat screen tvs. Please accept my apology for the maintenance and condition of the bathroom. Would you be able to share more details on the reservation or the room number so that our maintenance team can specifically address this? Our team does do preventive maintenance on all guestrooms on a daily basis. Thank you again for your feedback. Please feel free to contact me at 973-539-7300 and let me know if I may be of any further assistance. We hope to see you again in the near future.
Regards,
Colin Ankersen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basel, Switzerland
Level Contributor
126 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 11 July 2012

I stay here frequently for business, it's an okay hotel, typical Westin (with a nice restaurant.) With my latest reservation they offered me a "workout room" for the same price as a regular guest sleeping room -- it was described as having personal workout equipment in the room. Sounded good, I like to workout, I envisioned a suite or something with separate workout gear. Instead I got an old, semi-broken elliptical machine crammed in between the foot of the bed and the wall. Weird! And all I could think about was how many people had been all sweaty in the room, right by the bed...

Room Tip: Not a workout room (it was room #355)
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank H2where
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colinankersen, General Manager at The Westin Governor Morris, Morristown, responded to this review, 1 August 2012
Dear H2where,
Thank you for taking your valuable time to review us on TripAdvisor. We value your feedback regarding your most recent stay and will definitely address the concerns you had regarding the workout room assigned to you. We hope you would continue to stay with us in the near future and give us another chance. We appreciate the fact that you like our restaurant. Please let me know if I may be of any further service.
Regards,
Colin Ankersen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doylestown, Pennsylvania
Level Contributor
477 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 269 helpful votes
Reviewed 9 July 2012

I was give a room with a king-size bed and a lounge area and could not have been happier with the comfort and space. The bathroom was equally large. The only downside to this hotel is that you need a car because it is quite isolated. The pool was a bonus considering the outside temperature was 101. The service was excellent across all levels of staff.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mutiny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at The Westin Governor Morris, Morristown, responded to this review, 13 July 2012
Dear Mutiny,
Thank you for taking time to review us on Trip advisor. We are glad you enjoyed your stay with us. We appreciate the positive comments on our service, pool and accommodations. We hope you would come back and visit us again in the future. Thank you again for your loyalty and feedback.
Regards,
Colin Ankersen.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Governor Morris, Morristown

Property: The Westin Governor Morris, Morristown
Address: 2 Whippany Rd, Morristown, NJ 07960-4768
Phone Number:
Region: United States > New Jersey > Morris County > Morristown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Morristown
#5 Romantic Hotel in Morristown
#5 Business Hotel in Morristown
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Westin Governor Morris, Morristown 4*
Number of rooms: 199
Official Description (provided by the hotel):
Welcome to the Westin Governor Morris, Morristown. Our modern yet sophisticated "four-plus" star Morristown hotel offers spacious guest rooms & suites, with state-of-the-art amenities. ... more   less 
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Also Known As:
The Westin Governor Morris, Morristown Hotel Morristown
Westin Governor Morris Morristown
Westin Morristown
Morristown Westin

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