We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice but needs work on service”
3 of 5 bubbles Review of Cafe Masala

Cafe Masala
Cuisines: Indian
More restaurant details
Restaurant details
Good for: Romantic, Child-friendly, Groups, Cheap Eats
Dining options: Lunch, After-hours, Dinner, Delivery, Full Bar, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: Awarded curry house of the year 2011
London
Level Contributor
80 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Nice but needs work on service”
Reviewed 20 August 2014 via mobile

Special occasion, made lots of arrangements and then they let me down. Had to go visit the day before to get stuff sorted, they didn't seem bothered or interested even tho there was a lot of potential new customers coming. On the day, it worked out, the arrangements happened and the special guest didn't realise there had been any issues but I wouldn't choose to come here again as although the food was nice, it took a lot of time and effort to get them to be fussed about our plans

Helpful?
Thank Boofie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

124 reviews from our community

Visitor rating
    76
    27
    9
    4
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Sawbridgeworth, United Kingdom
Level Contributor
149 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“Reasonable curries, milder than expected”
Reviewed 7 August 2014

Curries in here are fine, probably the best in Bishops Stortford - but everything seems a lot milder than advertised, so if you're in the mood for something spicy you might want to check with the staff first to avoid disappointment

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank brucemoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishops Stortford, United Kingdom
Level Contributor
132 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
“Disappointing since reopening”
Reviewed 2 August 2014

I used to be a big fan of Cafe Masala before it's fire enforced closure for many months. Since it reopened (which I really looked forwards too) I've been back twice. The first time I put down to being an off night (anywhere could have one) so cut them some slack and went back a second time. Unfortunately the offnight was repeated. The food was expensive for the amount in the portions, the flavours were sadly lacking from the dishes that my friend and I had, and the service was quite poor and slow. It is a real shame as the manager is a lovely guy, but having had two bad experiences (and my wife seperately has also been very underwhelmed) I won't be going back to Cafe Masala in the future.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank chris j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishops Stortford, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“A perfect choice for a birthday party”
Reviewed 2 August 2014 via mobile

I really cannot understand why people such as 'foodlover' find it necessary to submit caustic and potentially damaging remarks about this restaurant. During many visits to Cafe Masala I have never had any cause to complain about the food, the service or the ambience so I wonder if that reviewer might have his own agenda for being so destructive.
On 1 August I chose this restaurant to hold my birthday party and the owner, Mr Miah, spent some time with me a few days earlier discussing the menu and advising on dish selection for the dozen guests. The advance notice gave the chefs an opportunity to prepare the food slowly before our arrival which was then served in the reserved upstairs room.
Needless to say, the quality of the food was outstanding, the service impeccable and there were no nasty surprises with the bill.
All guests were made very welcome and I am assured they will certainly visit the restaurant again.

Visited August 2014
Helpful?
2 Thank ChrisDE173XZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braintree, United Kingdom
Level Contributor
23 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Great new menu - Excellent quality”
Reviewed 24 July 2014

I have not visited Cafe Masala for some time but did so earlier this week - The place was about 75% full which I considered a good sign for a Monday evening

I was not disappointed - A good, brand new menu, has been put together by the owner, Mia - And it is a good one with not too many dishes (always a good sign I think) but certainly enough to cover everyone's tastes

In my view Cafe Masala is the best Curry House in Stortford

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Cafe Masala also viewed

Bishops Stortford, Hertfordshire
Bishops Stortford, Hertfordshire
 
Bishops Stortford, Hertfordshire
Bishops Stortford, Hertfordshire
 
Bishops Stortford, Hertfordshire
Bishops Stortford, Hertfordshire
 

Been to Cafe Masala? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing