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“Great weekend at a great hotel!”

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Holiday Inn Express Hotel & Suites Keystone
Ranked #3 of 14 Hotels in Keystone
Chamberlain, South Dakota, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great weekend at a great hotel!”
Reviewed 23 April 2012

First off I was impressed with the cleanliness of the hotel its self, when you walk in the door there are numerous animal mounts which give the hotel a true western feel. The staff was very helpful and polite. Inside the room it was clean and orderly and i felt at home. the surrounding area is beautiful and there are plenty of nice restaurants near the hotel. It was a great stay and I would gladly do it again!

Room Tip: The higher you are the better the view!
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  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
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English first
Redwood City, CA
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 April 2012

We stayed here off season Easter weekend ( great time to visit!) And was perfect fit. The pool is small but clean and not crowded this time of year (I could swim Laps), breakfast is hearty for a holiday inn, coffee and Internet access and stuffed elk decor in lobby all day. Near everything though recommend venturing into nearby towns instead of limiting oneself to keystone for dinner and shopping

  • Stayed April 2012
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Helpful?
2 Thank K H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 March 2012

The hotel is clean and well kept. The breakfast is great and always tended to. The price was just right as well. I do wish the pool water was warmer for the kids (and me too). Location cannot be beat...so close to Mt. Rushmore!

  • Stayed March 2012, travelled with family
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Helpful?
1 Thank Benjamin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Idaho Falls, Idaho
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 March 2012

Went in the off season so nothing was really open but it was close to our destination - Mount Rushmore. Room was clean but no refrigerator and the bed was too soft for my taste. Front desk staff were friendly and the room was clean so OK for the one night we stayed. Would check out other options first if we returned to Keystone to explore in season.

  • Stayed March 2012, travelled with friends
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Helpful?
2 Thank megansworldtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review, 30 April 2012
megansworldtravel,

Thank you for your recent stay, and taking the time to leave a review. I'm sorry you were not fully satisfied with the accommodations received, but am pleased to see the staff was a highlight of your stay. We appreciate the feedback we receive and welcome the opportunity to improve. we hope to have the honor of serving you again in the future.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Paso, Texas
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 March 2012

The hotel is close to attractions, the staff was sparce because March is not the in season month to come. Most establishments are closed till Labor day. Room was clean, but pricey compared to other near by hotels. Been here,done that. It was just ok.

Room Tip: 220 has no view, facing a hill with road on top. Quiet
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  • Stayed March 2012, travelled with family
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Helpful?
Thank palagitoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cloquet, Minnesota
Level Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 March 2012

We have stayed at this HI twice now, both times to spend time at Mount Rushmore and explore Keystone. Comfortable, spacious, welcoming accommodations and a great staff, willing and helpful. As we travel with kids, it is really a nice place to get an included breakfast and unwind in a warm, airy pool after a long day. A nice bonus is it's proximity to town and Mount Rushmore. We had an unexpected surprise as we went down the street to the "Holy Terror..." they had a blacksmith that scared us and charmed us at the same time...terrific guy who gave our kids railroad spikes with their names stamped into them(the spikes, not the kids...) Overall, a great place to stay.

  • Stayed June 2011, travelled with family
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Helpful?
2 Thank Sisugal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mankato, Minnesota
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 February 2012

We stayed at the Holiday Inn Express for one night on our way to the Grand Tetons. We visited Mount Rushmore and its location for seeing the monument is great. It was maybe a 10 minute drive maximum. The hotel was nice. It seemed newer. Good size rooms. Very minimal noise from the hallway or outside (we were there during Sturgis and there were motorcycles everywhere and we never heard a thing). There was no microwave or mini-fridge, which was disappointing. Very good continental breakfast with a good variety to choose from. The service was not very good. The gentlman at the desk did not seem all that happy to be helping someone, but other than that, I had a good experience here. If we decided to take a vacation in the Black Hills, I would consider staying here again.

Room Tip: We asked for a room on the top floor and it was VERY quiet.
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  • Stayed August 2011, travelled as a couple
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Helpful?
Thank luckymuf06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Keystone

Property: Holiday Inn Express Hotel & Suites Keystone
Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Phone Number:
Region: United States > South Dakota > Keystone
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Keystone
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Keystone is located at the base of Mt. Rushmore in the bustling historic town of Keystone, SD and central to all family-approved attractions. Just minutes from Mt. Rushmore, Crazy Horse and Custer State Park. The Holiday Inn Express Hotel & Suites Keystone is a new, deluxe hotel architecturally designed after the magnificent look of Mt. Rushmore. Come and enjoy our Great Room as you relax around our 3-sided fireplace featuring a Western/Native American flair. The hotel features include free local phone calls, high-speed internet access, business center, and a large pool and hot tub.Enjoy a unique breakfast experience at our new continental deluxe Express Start Breakfast Bar served every morning featuring biscuits & gravy, bacon & eggs, the world's best tasting cinnamon roll, and much more. Visit Keystone, SD and stay smart at the Holiday Inn Express Hotel & Suites Keystone. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn

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