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“Frustrating futile experience”

The Windsor Restaurant & Tea Rooms Penarth
Ranked #29 of 71 Restaurants in Penarth
Cuisines: British
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Newport, United Kingdom
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Frustrating futile experience”
Reviewed 15 March 2014 via mobile

My son and I sat down at a table only to spend ages being ignored whilst a few miserable looking staff continued clearing tables as slowly as they possibly could. We gave up in the end and walked out.

Visited March 2014
Helpful?
4 Thank celtcoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, Owner at The Windsor Restaurant & Tea Rooms Penarth, responded to this review, 8 October 2014
after studying the cctv , you waited exactly 3. 23 mins to be served , in my opinion this is quite expectable, a waiter then asked you if you were ready to order and your reply was no not yet go away and we will let you no when your ready , you then immediately proceeded to the exit ,. there fore I can not justify your review as genuine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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49 reviews from our community

Visitor rating
    27
    17
    1
    0
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cardiff
Level Contributor
47 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Lovely!”
Reviewed 29 November 2013

Really nice Saturday lunch. Very traditional restaurant cafe, Yorkshires are lovely. Good pot of tea and friendly staff.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank LeahSeltz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
39 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Windsor well worth a visit”
Reviewed 21 September 2013

Excellent service, friendly and homely atmosphere, an old fashioned feel to the place which is comforting. Food is plentiful and wholesome and very reasonably priced. They do great coffee too. Well worth a visit.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bastille14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
48 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Best breakfast in Penarth”
Reviewed 18 September 2013

Jason & staff make everyone welcome where you can enjoy excellent wholesome food ( portions too big sometimes!) in comfortable surroundings

Visited September 2013
Helpful?
1 Thank daipop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
2 reviews
“very good”
Reviewed 7 September 2013

went there with my mum and dad at the beginning of august when they visited wales. we each ordered fish and chips, it was huge. nobody finished their meal- we should have ordered two between the three of us! very pleasant staff, and brilliant food, one small criticism- the tired looking decor, but i would definately return for the food

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank darryl h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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