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“Lunch”

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The Manor House Hotel
Ranked #1 of 4 Hotels in Penarth
Certificate of Excellence
Dinas Powys, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Lunch”
Reviewed 11 August 2013

Had booked a meal for 1.00pm. Arrived for pre drinks at about 12.30pm and refused entry. We were told they were not ready and to stay outside (lucky it was not raining). Not offered a drink or apology. Aggressive owner who needs to learn some manners. My partner was very upset. We are locals and we will never go there again or recommend venue.

  • Stayed August 2013, travelled as a couple
    • Service
Helpful?
3 Thank Clinton50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandilizmanor, Owner at The Manor House Hotel, responded to this review, 29 August 2013
In fact you arrived at 12.10 and it was explained to you that we were not yet open.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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150 reviews from our community

Traveller rating
    77
    46
    11
    5
    11
See reviews for
39
51
11
11
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Italian first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2013

Went for a wedding, the rooms were lovely and spacious and clean although TV was a bit small and far away! Service was exceptional. Breakfast was also very nice. Would definitely go back. Really nice place.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeighM1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewes, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 June 2013

We went to a friend's 50th birthday party and this hotel was a great choice for the venue. Service was excellent and staff friendly. Hog roast dinner was very tasty and the breakfast was good. It was also very good value for money. We had a great time.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Will R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wales
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2013

Bedroom was very cold. (bed was comfy though) Television was old, had a very loud noise coming from it which made us turn it off in the end as we couldnt bare it any longer. No Shampp/conditioner facilities. Lucky I checked first as there wasnt a hairdryer in the room. Went down for breakfast at 8.30am, the waiter saw us come in,and continued talking to other guests and ignored us for 10-15 minutes. When the breakfast eventually came, we had 1 sausage, 1 piece of bacon, couple of mushrooms, egg and 1/2 tomato...No beans which i was quite annoyed about for £80 bed and breakfast. Also the toast was only half toasted (1/2 toast 1/2 bread)! Overall I wouldnt stay here again. But the bar staff were very friendly....

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rainbowgwallt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penarth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 March 2013

Staff were very hospitable and accommodating. The conservatory looked beautiful. The food was plentiful and the hog roast was reported to be delicious. The veggie chill and pasta bakes were very good too and I had a lovely mojito cocktail. Despite the freezing weather the rooms were warm and cosy. A very relaxed atmosphere made for a great party.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wig2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 March 2013

On the eve of the England v Wales Rugby match this hotel was the perfect choice: ten minutes from Cardiff city centre and all its amenities but amazingly quiet and well provided. I am now a big fan of underfloor heating which made our large room so warm and cosy, despite snow and torrential rain outside. The bed was comfy, there was a large sitting area, and given that the stay cost considerably less than any of the big anonymous chains we really felt it was fantastic value.
Breakfast was included and the staff were really friendly.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandiliz, Owner at The Manor House Hotel, responded to this review, 18 March 2013
Thank you so much for your kind words about The Manor House Hotel, we are really happy that you enjoyed your stay and hope we'll see you again one day.
Best wishes,
Sandra at The Manor House Hotel, Penarth.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barry, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 February 2013 via mobile

V difficult to find even though i live locally. Room was ok but on the cold side, underfloor heating not adequate. heater obtained and warmer the room to an ok temperature. main hotel smelt musty.
Breakfast poor overall.
staff were friendly but poor checkout facilities.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cath B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Manor House Hotel

Property: The Manor House Hotel
Address: Sully Road, Penarth CF64 2TQ, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Penarth
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Penarth
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Manor House Hotel 2*
Number of rooms: 18
Official Description (provided by the hotel):
The Manor House is a family run business we pride ourselves on our friendly service and comfortable facilities. As well as accommodation we also cater for Weddings, parties of any kind, conferences and all family occasions. We have beautiful grounds and plenty of parking space. ... more   less 
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Also Known As:
Manor Hotel Penarth
The Manor House Hotel Penarth, Wales

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