Hotel is a lovely country house hotel. I had one of the chalet rooms which sleep 4 and are a really good size. I was surprised to find that the wifi does not work in either the rooms or the restaurant. I did ask and was told I would be able to get a signal in reception. I couldn't stand in reception to use my laptop.
The first night, I went to the restaurant and ordered a steak with extra salad. The steak was supposed to come with chips but mine didn't. . No staff stayed in the restaurant & after I finished, my plate was taken away & the waiter disappeared. I waited, but he never returned. I was still hungry but it didn't seem possible to get dessert or coffee. I drove to Tesco for cake. It wasn't a one off as the next night, exactly the same happened, except this time, I sat in the restaurant & was ignored. I had to go looking for a waiter so I could order dinner. I still couldn't get dessert or coffee.
Breakfast was good. Especially the fresh fruit salad. I would stay again but I'd eat elsewhere. The food was excellent but not the service.
- Official Description (provided by the hotel):
- The Manor House is a family run business we pride ourselves on our friendly service and comfortable facilities. As well as accommodation we also cater for Weddings, parties of any kind, conferences and all family occasions. We have beautiful grounds and plenty of parking space. ... more less
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- Also Known As:
- Manor Hotel Penarth
- The Manor House Hotel Penarth, Wales