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“If you want bed bugs, stay here.”
Review of Tamalpais Motel

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Tamalpais Motel
Ranked #5 of 5 Hotels in Mill Valley
Davis, CA
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“If you want bed bugs, stay here.”
Reviewed 6 November 2009

Tired from an all day road trip, my father and I checked into The Tamalpais Motel for the evening. While my father turned in for the night straight away, I stayed up a little later to watch some television. I was sitting on the bed and happened to notice a bug crawling up my arm. I recognized it as a bed bug and woke my dad straight away. We gathered our belongings and went to the front desk. The woman at the desk did not seem surprised by our experience and only asked how many we saw. We were refunded our money and checked into the motel across the street (which wasn't much cleaner but didn't have bed bugs.)

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aloriah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, 1 April 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken:

1) Maintenance staff was notified of the report of bed bugs and instructed to see to their extermination.

2) Housekeeping staff received further training concerning the level of cleanliness which they are required to maintain as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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37 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Boston, Massachusetts
Level 5 Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 24 October 2009

This is an old motel that sits along the 101 highway not too far north of the Golden Gate Bridge. I was looking for an inexpensive place to crash around sunset. I got a room for $65 at about 6:00 p.m.

The room was relatively small and not particularly fancy. The bed was perfectly adequate. There were no bugs or vermin. The bathroom was surprisingly clean; indeed it had been recently remodeled (not super fancy, of course, but relatively new nonetheless).

I was assured that there was Internet access but for whatever reason (I'm pretty tech savvy), I couldn't get it too work. Rather than complain, I just used my broadband card. The highway noise was quite loud but I was able to drown it out very successfully by running the fan in the room (there didn't appear to be any air conditioning). Given that a Best Western a couple of miles north in San Rafael had quoted me something like $150 as their cheapest rate for the night, I considered myself better off here. Still, I probably wouldn't recommend this hotel if to anyone who had the luxury to shop around ahead of time.

  • Stayed October 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RailwayHobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 October 2006

Cockroaches, plugged toilet, people talking in the next room (but only until midnight): if this sounds good to you, I highly recommend the Tamalpais Motel.

My toilet was clogged when I checked in. I called the manager and they asked me to come pick up the plunger so I could fix it myself?! I pressed them for better service and a couple maintenance people showed up to unclog the toilet. They did succeed, but only after splashing toilet water on my bathmat, which they never replaced.

Who are these people?

On the upside, when I awoke in the middle of the night to go to the bathroom, I only saw ONE cockroach on my bed.

Prices have doubled in the last 6 months from 60ish to 120ish per night. They do not have a senior discount -- but they readily discount seniors.

Overall, this place is awful and it would likely be a service to Mill Valley if it went out of business. Way better motel/hotels are available in the area for the same price. Look around and steer clear of here.

  • Liked — The Location is Good!
  • Disliked — Cockroach, clogged toilet/dirty room, customer service, PRICE.
  • Tips/Secrets — Stay away!
  • Stayed October 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank wiserways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, 1 April 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken:

1) Management and desk staff received additional training in the courteous manner in which they are to treat our valued guests.

2) Maintenance staff was contacted about the report of cockroaches and instructed to see to their extermination.

3) Management staff was contacted about the possibility of having a regularly advertised senior discount.

4) Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Tamalpais Motel

Property: Tamalpais Motel
Address: 680 Redwood Hwy Frontage Rd, Mill Valley, CA 94941-3006
Region: United States > California > Marin County > Mill Valley
Amenities:
Hotel Style:
Ranked #5 of 5 Hotels in Mill Valley
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Tamalpais Motel 2*
Number of rooms: 12
Reservation Options:
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Also Known As:
Tamalpais Hotel Mill Valley

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