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“Good location - friendly efficient staff - not bad”

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Holiday Inn Express Mill Valley San Francisco Area
Ranked #2 of 5 Hotels in Mill Valley
Reviewed 2 March 2014

Stayed here on an inbound journey to San Francisco Int'l Airport. Staff is quite friendly. This is an older but nicely maintained hotel. Beds are new and comfy. The rooms are reasonably quiet and the scenic location is quite nice. Breakfast was great. They ran out of bananas, and the desk man practically ran to get me one. Price is a bit high for why you get, but in the Bay Area this place is well priced.

Room Tip: Bay side rooms are nicer
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  • Stayed: February 2014, travelled as a couple
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Thank LakeTahoeMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffery D, General Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this reviewResponded 4 March 2014

Dear Guest,
Thank you for taking the time to post your hotel experience on trip advisor. We do take all guest comments to heart. We are glad that you enjoyed the hotel and area. Thank you for your business and we do hope to see you again soon.

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390 - 396 of 723 reviews

Reviewed 10 February 2014

We arrived late on the first evening. The night clerk was very friendly and helpful. However, our room wasn't very clean. The shower head was very dirty, the soap dish seemed to have grime from a previous guest. The base boards were filthy and holes in the wall were covered by wall paper. The carpet was also dirty and I didn't dare walk on the floor with bare feet, but we were both very tired and decided to spend the first evening in that room. When we arrived back to the room the next day I decided to request to be switched to another room. It was at that time my husband decided to tell me he found hair in our bed the night before! The staff moved us without any hesitation, but was not apologetic. The next room was better. It seemed to have been updated and the carpet was certainly cleaner. The bathtub was still grimy, but the shower head was clean. Perhaps I wouldn't have noticed any defects in the second room had I not experienced issues with the first. But, overall I think someone needs to inspect the rooms after housekeeping runs through.
Pros
The breakfast is good and complimentary.
This is an excellent location for nearby Stinson Beach, John Muir Woods and Mt. Tam.
Beds are comfortable

Room Tip: Ask to be put on the 2nd floor. The first floor was noisy.
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  • Stayed: February 2014, travelled as a couple
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3  Thank Mississippi1756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffery D, General Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this reviewResponded 11 February 2014

Dear Mississippi 1756,
Thank you for taking the time to post your experience on Trip Advisor. We do take all guest comments to heart. I am sorry the condition and cleanliness of your first room was not up to standards. We will review your comments with the Housekeeping team. Thank you again for your business and we do hope to see you again soon!

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Reviewed 5 February 2014

If you're just visiting this general area, you can't beat this location for the price. We used this place because we were visiting people in Mill Valley, but found it was only minutes from downtown San Francisco (because my GPS decided to bring us in on the most complicated yet scenic route). As well, it's at the starting point for the #1 Shoreline Highway north - a beautiful drive. And, as others have mentioned, you're on the water and the walking/cycling paths are right there.

Our room was renovated and nicely laid out and the beds were very comfortable. We faced into the pool area, which was very quiet at this time of year and shielded us from the noise of the nearby bridge.

The breakfast was OK, with the usual cereals, scrambled eggs, and bacon, etc. Our only complaint was that the room was bitterly cold when we arrived and it took over 6 hours of "high heat" from the heater to get it up to livable temperatures.

  • Stayed: February 2014, travelled as a couple
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1  Thank Kashic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffery D, General Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this reviewResponded 6 February 2014

Thank you for taking the time to post your hotel experience on trip advisor. We do take all guest comments to heart. We are glad you enjoyed the location. We do apologise for the excessive time it took to heat your room. Thank you again for your feedback and we do hope to see you again soon!

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Reviewed 30 January 2014

This place is a winner. We arrived at 9 pm & were delighted to be offered 's'more packs' to take to the fire pit. Score. Waking up the next morning to discover the hotel was right on a bike path by the water (and bikes available at no cost)….score again. Add a decent breakfast & a great manager, and this place is worthy of a return trip. Highly recommended if you are in the area to explore Muir Woods.

Room Tip: Ask for a room facing the pool.
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  • Stayed: January 2014, travelled with friends
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1  Thank hanoibelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffery D, General Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this reviewResponded 3 February 2014

Thank you for taking the time to post your recent visit to the hotel on Trip Advisor. We are glad to read that you enjoyed the S'mores, bike path and breakfast. Thank you again for your business and feedback. We do hope to see you again soon!

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Reviewed 26 January 2014

I stayed at the hotel for a seminar and was there for four nights. The beds were very comfortable. The staff was friendly. Breakfast was okay, at least there was a selection of fruit. The smores served to be made by the outside fire were nice. Overall perfectly adequate comfortable clean hotel with friendly staff. I would definitely stay again.

Room Tip: I was there during a cold spell and a room by the end of the hall had a strong draft so I switched.
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  • Stayed: December 2013, travelled on business
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Thank Ksmui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffery D, General Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this reviewResponded 28 January 2014

Thank you for taking the time to post your experience on trip advisor. We are glad to read that you enjoyed your stay and will return. Thank you again for your feedback and we do hope to see you again soon!

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Reviewed 10 January 2014

My girlfriend and I stayed at the hotel over the holidays, the hotel is nice, very clean and the staff was very friendly. We enjoyed the free bikes and the pool. The only thing missing in the rooms are safes.
The front desk has safety deposit boxes but they are not big enough to leave an Ipad or a laptop computer.

  • Stayed: December 2013, travelled as a couple
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2  Thank 88Love_to_travel88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffery D, General Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this reviewResponded 13 January 2014

Dear 88Love to travel 88,
Thank you for taking the time to post a review on trip advisor. We do take guest feedback to heart. I am glad you enjoyed the outdoor heated pool and complimentary bicycles we have at the hotel. I am sorry the safe deposit box would not fit your lap top. Thank you again for your feed back and we do hope to see you again soon!

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Reviewed 3 January 2014

Great location and value stay. So close the Golden Gate bridge and the hotel and nice amenities to include bikes to use for free, a nice breakfast and smores packs for the night time. I would have given the hotel an excellent rating if our bed was not old. The rest of the room seemed to have been renovated and upgraded (very nice TV), but our king bed seemed like it was going to fall apart once we laid down. Very soft and unbalanced. But other than the bed, everything else was good.

  • Stayed: January 2014, travelled as a couple
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2  Thank in2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffery D, General Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this reviewResponded 6 January 2014

Thank you for taking the time to post your experience on Trip Advisor. It is through comments such as yours that we can truly improve our operation at the hotel. I am sorry about the King bed issue you encountered and we will do what is needed to remedy the issue for the next guest. I am glad to read that you enjoyed the hotel! We do look foward to your return!

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Additional Information about Holiday Inn Express Mill Valley San Francisco Area

Address: 160 Shoreline Hwy, Mill Valley, CA 94941-3610 (Formerly Tam Woods Hotel)
Phone Number:
Region: United States > California > Marin County > Mill Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Mill Valley
Price Range: £112 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Mill Valley San Francisco Area 3*
Number of rooms: 100
Official Description (provided by the hotel):
What will you do today in Mill Valley? Each day is a new adventure at Holiday Inn Express Mill Valley, located in scenic Marin County. Holiday Inn Express Mill Valley San Francisco Area sits against a breathtaking backdrop near the base of Mount Tamalpais, overlooking peaceful wetlands and bike paths. Natural beauty shines in our Mill Valley hotel, which grants access to some of Northern California’s most visited attractions including the Golden Gate Bridge and San Francisco, and the renowned Napa Valley wine country. After an adventurous day exploring the bustling city of San Francisco or the beautiful outdoors of Marin County, relax by the outdoor pool under a private cabana. Borrow a bike from our Bike Center and pedal along the nearby bike paths or roast marshmallows around our outdoor fire pit. Or stay in with the family and watch a DVD from our movie library in one of our newly redesigned guestrooms. Featuring modern, convenient and thoughtful services and amenities designed to keep you comfortable, well rested and entertained, Holiday Inn Express Mill Valley San Francisco Area provides the ideal home base for those looking to experience the vast playground that is the San Francisco Bay Area. ... more   less 
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Also Known As:
Holiday Inn Express Sausalito
Holiday Inn Mill Valley
Mill Valley Holiday Inn

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