I stayed here for a few days for a ski trip. Initially I was really impressed with the hotel - nice bar, spacious, fantastic location, nice room, and would have been ideal with children (we left the kids behind on this trip) as it had a creche available for 5-12 year olds, and a snooker/games area. However, I'm afraid to say I will never stay at this hotel again!
The room was so hot and stuffy, I couldn't breathe. It was like being in an oven - I'm terrible at home for putting the heating on and really feel the cold, but this was something else! I still haven't cooled down two weeks later and it actually made me feel ill. I managed to turn off our radiator, only to find that it made no difference and so slept with the door wide open which isn't ideal! The air was so dry it actually hurt to breathe. I kept waking up in the night thinking this is what it's like to be trapped in an oven. How can they not get the temperature of the hotel right! When I called to reception I asked for a humidifier, and the receptionist who was Spanish, finished off my sentence for me with 'because it's baking' - so I'm guessing I wasn't the first to complain.
The other shame was that the spa had great potential, lovely pool area and separate (very clean) steam and sauana. However, the jacuzzi is within the pool in the corner and was cold (not what you want after a day skiing) and the steam and sauna let children in, so there were young kids and teenagers messing about and shouting. What hotel lets kids in a steam room?!? Finally, there is no tea or coffee making facilities which was a real shame.
On the upside, the breakfast was really good. The resort is so small, as I walked around I saw so many lovely little hotels all so close together so I would look around and stay somewhere else next time.
Take it from me, if you don't want to be hot, dry and uncomfortable, stay in one of the numerous other nice hotels in the resort. If you do stay here, don't park there, it's a rip off.
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- Also Known As:
- Melia Sierra Nevada Hotel Sierra Nevada