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“Big disappointment” 1 of 5 bubbles
Review of Hotel Vue

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Hotel Vue
Ranked #8 of 16 Hotels in Natchez
Certificate of Excellence
Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Big disappointment”
1 of 5 bubbles Reviewed 28 July 2014

Really disappointed in this hotel. The good news was quick and easy check in. After that it was downhill. The room was filthy, not sure it had been vacumed or cleaned in a very long time. Found two little round bugs that looked like ticks, one on bedspread and one crawling in my hair after lying on the bed. The bathroom was not clean,no railing in bathtub and bottom of tub slick. We travel alot with tours and alone and find no reason for such sloppy housekeeping. Never again.

  • Stayed July 2014, travelled with friends
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank texsmiley41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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305 reviews from our community

Traveller rating
    125
    93
    48
    16
    23
See reviews for
73
140
8
24
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Corsicana, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

Made my reservation on-line and after reading other reviews, called them directly to ensure what type of room we would be given. There is the main hotel and another building that has been updated and I wanted a room in the main hotel. She was more than accommodating and made sure we had one of the suites with a window view of the river and bridge at no extra charge. When we got there, the staff was friendly and the room met our expectations. The view was awesome, especially at night when the bridge was all lit up. The room was clean and bed was comfortable. The next morning we had breakfast in the restaurant and absolutely LOVED the grits. Even my daughter, who is very picky, raved about them. Wish I could get their recipe! Location was good. Will definitely go back.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank diane b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tylertown, Mississippi, United States
1 review
4 of 5 bubbles Reviewed 13 July 2014

Upon arrival...appearance could use more curb appeal. Advance reservations made. Greeted by friendly desk clerk who handled our reservation. The lobby is very welcoming with vibrant colors. Our room was located at the annex that has a secured entrance with key pass. Our room was on second floor and no elevator available. Which was no problem for us, but may be for others. The room was overlooking the river & bridge from the balcony or window view. We stayed in a master suite that was conjoined with adjacent room: a king size bed, 2 full bathrooms, refrigerator, microwave, sink, sitting area with tv, and hide-a-way bed. Large rooms for family with children. Doors between rooms open, but must be propped open or they'll shut and lock. Each room has a balcony with deck chairs to sit and enjoy the view of the river. During our stay we encountered small green bugs that fly outside on balcony. Bought bug spray, sprayed once, and rid them from our balconies. No more bugs!!
My only complaints are; the management didn't have regular grounds keeper.Trash was overflowing in trash cans. Lobby wasn't regularly cleaned from grass or dirt.
Outside of that our stay was fantastic. Would go back!!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank countrygal2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowlett, Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 11 July 2014

I made reservations at this hotel for the dates 7/4 - 7/6/2014. A called was placed to cancel those reservations on 7/1/14 and I was assured that my credit card would not be charged. Much to my surprise, after viewing my bank statement a charge was placed on my card for $88.60. Now the entire stay would've cost more than that so obviously someone ate a heafty meal or drink at my expense. I immediately called the hotel and spoke with Wendy/Manger on 7/8/14, and she stated this matter would be resolved. To date, I havn't heard from Wendy but have spoken with Sabra regarding the status of this matter. Credit card fraud is a serious issue! I've taken up this matter with my bank and after doing so had to cancel my card that is used on a daily basis. I've been informed by my bank that several credit cards were compromised during the above mentioned dates at this hotel. In short, there is no security for credit card information at this hotel. Be mindful of this when staying or making reservations at this hotel.

Room Tip: Pay cash it's much more secure!
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  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank candycando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

We enjoyed the Southern hospitality, pool and amazing fireworks display. We'll definitely be back!One of the better hotels at Natchez. P.S. They have a breakfast buffet and provide to-go plates when you're on the go!

Room Tip: Rooms ranging in x18 - x30 have the direct view to the Mississippi River and bridge. It's stunni...
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KittyJonesNMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zaltbommel, The Netherlands
Level Contributor
277 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

This hotel was for sale during our visit and we could see and feel that a bit. The lady at the front desk was very friendly as was the waiter that served us breakfast. The rooms were clean but the amenities just below average. It felt sad the hotel although it was a great hotel with big rooms, nice pool and a served breakfast, not a buffet model. We had a room with a great view of the Mississippi river. We hope it will be brought back to its old glory because the staff and the location deserve that.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dutchkathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulton
2 reviews
1 of 5 bubbles Reviewed 4 July 2014

Call to ask about room not being clean and the reply from front desk, it is not in the contract to clean room with a three day extended stay. The next excuse reply we missed your room, therefore my husband had to walk and get the towels. This was just the first night stay. I will past this comment on facebook and continue to contact a manager until we get some answers. I have never heard of this before paying over 100.00 to not have your room cleaned this is obsurd.

  • Stayed July 2014
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Susan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Vue

Property: Hotel Vue
Address: 130 John R. Junkin Drive, Natchez, MS 39120 (Formerly Grand Soleil Casino Resort)
Phone Number:
Region: United States > Mississippi > Natchez
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Natchez
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Vue 3*
Number of rooms: 91
Official Description (provided by the hotel):
The VUE Hotel is located on the magnificent bluffs overlooking the mighty Mississippi River with breathtaking views! A complimentary, hot Southern Breakfast is served each morning. Enjoy a swim in the outdoor pool or a cold beverage while watching glorious sunsets over the River! Newly renovated guest rooms, lounge and Restaurant are offered for our guest's convenience. The shops and Antebellum homes of historic Natchez are one mile from the property. ... more   less 
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Also Known As:
Grand Soleil Hotel Natchez

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