As a travel agent, I spend 60 plus nights a year in hotels: 1-6 star properties. I know a four star and the Natchez Grand is NOT. The building is beautiful, and the location superb. The rooms are nice, but once you left the lobby, there was a smell of mildew in all the carpets. The rooms don't offer 4 star amenities and upgrades. The desk clerks are surly and rude: no smiles, no greetings, no pleasantries. They don't explain the resort fee, then become defensive when questioned. Although promised an AARP discount upon presentation of my card, the clerk who was on duty when I brought the card, would not honor the discount. Again, not in a friendly or apologetic way, they were curt and dismissive. The breakfast was hot, plentiful, and tasty. The dining room wasn't being bussed, and the beverage area and dishes weren't replenished. There are better choices in town for better prices. Under current management, it is a convention/tour bus hotel at best, not a 4 star property.
- Official Description (provided by the hotel):
- The Natchez Grand Hotel, formerly known as the Country Inn and Suites, was built brand new from the ground up and opened in 2008. The Natchez Grand Hotel is centrally located in the heart of Downtown Natchez with a magnificent view of the Mississippi River and walking distance to many downtown restaurants, shopping, attractions, and nightlife., The Natchez Grand Hotel offers a comfortable place to stay with friendly service and gracious amenities, and is the perfect place to host meetings, corporate retreats, social events and much more, with over 5,000 sq. ft. of meeting space. We invite everyone to be our guest and experience a "grand" stay while visiting Natchez, MS! ... more less
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- Also Known As:
- Country Inn Natchez
- Natchez Country Inn