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“Amazing campground” 5 of 5 bubbles
Review of Diamond Grove RV Campgropund

Diamond Grove RV Campgropund
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Diamond Grove RV Campgropund
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing campground”
5 of 5 bubbles Reviewed 2 August 2014 via mobile

We are from regina sask and like to say we enjoy our 9 days july 25 aug 2 of camping here. Weather was amazing and quite and so clean. The staff are great and are there to help out anyway they can. For a campground that is just a year old great job will be back next year. Our kids love it and if you can't pick up wfi its no big deal your camping get out and enjoy the out doors and sit by the fire with your family go see what Edmonton has to offer. We have teenagers and didn't miss wfi. Thx Diamond Grove love sight 30

Stayed July 2014, travelled with family
Helpful?
4 Thank Terri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meister15317, Owner at Diamond Grove RV Campgropund, responded to this review, 6 March 2015
Thanks for your review!
When you return please let us know if there is anything we can do better.
So far over 95% of our customers say they are going to tell TEN friends about us so we are doing something rite, in our short life we have had 28913 nights that people stayed and have been inspected by Good Sam etc. and drew Top in Northern Alberta, Top FIVE in Canada and In the top TEN in North America for facilities with similar amenities.
Certainly can't keep everyone happy but it seems we did good for you and your family. we appreciate it.
Thanks;Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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33 reviews from our community

Traveller rating
    17
    5
    2
    3
    6
See reviews for
19
10
1
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Victoria, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

We stayed here for 3 nights it is really we'll run large sites easy in and out. I would definitely recommend this park, if you are staying in this area. All sites have concrete pads outside your unit with a picnic table and grass area all very we'll kept up.

Stayed July 2014, travelled as a couple
Helpful?
3 Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meister15317, Owner at Diamond Grove RV Campgropund, responded to this review, 6 March 2015
Thank You for your feedback,
Your comments are similar to one that came from the President of a major association in Canada,( that I can't name here) his comments were this place is an absolute GEM with big manicured lots, open concept camping with plenty of natural bush if you want it. No overgrown trees to leak sap on your unit or scratch your nice RV, and you can't reach out the window to touch your neighbor.
Plenty of space for any size RV, any type or amount of slide -outs and all of your awnings.
Sound like you are an experienced RV person that pays attention.
I still recommend people taking the time to check at least three sites for a fair comparison on reviews.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lloydminster, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

New campground very clean and spacious, once RV sites mature a bit more this will be a prestige site. Great location next to Dpruce Grove Very happy with our stay and would recommend this park to All RV Ed's!!!

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank 780Stan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meister15317, Owner at Diamond Grove RV Campgropund, responded to this review, 6 March 2015
Thanks for your honest review we appreciate it.
I hope like all of our happy customers you tell ten friends. It seems not all people who enjoy everything take the time to review and that is fine it is in their memory and they don't forget.
More than 70% of our business is referral or repeat because we are not well known.
It takes not long for someone who isn't happy to put something on social media or reviews, and that's OK too as everyone has an opinion, what I don't understand is the BAD ones are BRUTALLY bad and the good ones are good there seems to be no in between on this site anyway. Look at other sites and it's not like that, we suggest people looking at reviews to give fairness should look at three, they are looking any way, and then no matter who you choose take time to ask any specifics they need to know from the person on the phone, it ends up being NO surprises experience.
We are proud to say that we have looked after people for 28913 nightly stays and we have some very happy campers.
Nobody's perfect but all of our reviews go to the staff meetings and we strive for perfection, we have had Motorcoach and Trailer groups ,,,,,, after inspecting our facilities choose us over many other places.
Some groups that had past history of FIFTEEN yrs.at other locations now come to us, are we doing anything rite, do you think?
Appreciate you taking the time to read this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 15 June 2014

We stayed here for the month of may 2014, since there are no prices on their website we called, got a quote of $995.40 which is very high, but we were hoping for a great experience so we decided to stay. After 4 weeks they chaged us $103.96 for two extra days because a month to them is four weeks! Emails go ignored, the roads are in terrible shape, there is construction 7 days a week starting at 7am. No wifi, no secured gates, the lots are not leveled at all, and they are so soft you cant level your RV at all, the oversized pads we have sank deep into the ground. Overall the worst park we have stayed in, and we will not be back. We stayed in a 37 foot motorhome.

  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank jamie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meister15317, Owner at Diamond Grove RV Campgropund, responded to this review, 6 March 2015
I have to say I love this review, we got fair marks in all categories this was a true review in all sense. I remember these people who were very nice. They had a crying baby and a barking dog move in next to them and we moved them away from that situation to make things better.
I will have to take the blame for someone on the front end NOT clarifying the month versus 4 weeks.
Most new software works in that way as an industry standard and there are many bills we pay that are due every 4 weeks (all of our billboards and we have 5) mini-storge/ warehouse storage/all hotels and most motels.
The monthly stuff that is left is generally secured by a lease that is triple net and has things like damage deposit long terms etc.
So our program is the industry standard and we are competitive with all others around us, but do offer more.
I have to admit that we did have some soft ground in June and that was because of 27 days of rain in May.
When you extend auto leveling jacks if YOU are NOT on CONCRETE you usally set them on PADS to distribute the weight, any one in the park who does that has NO problem.
We opened Aug 1st 2013 and knew it would take a while to settle in but I don't know how to force mother nature, so I am sorry for this guests experience.
We offer pads at the office for sale but don't want to annoy anyone by forcing something on them so I hope the explanation explains our side.
Once again thanks for reading our side and always look at 3 review sites to get an honest picture.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Diamond Grove RV Campgropund

Property: Diamond Grove RV Campgropund
Address: 41 Century Close, Spruce Grove, Alberta T7X 0G6, Canada
Region: Canada > Alberta > Spruce Grove
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Speciality Lodging in Spruce Grove
Number of rooms: 240
Official Description (provided by the hotel):
Nestled on 25 acres of private setting, surrounded by nature, beside a 10 acre off leash dog park. This quiet RV park boosts large lots, complete with water & sewer, 15, 30 & 50 amp power, paved RV pad, parking for two vehicles, cement pad with picnic table, sodded lawn and fire pit upon request. There are public washrooms with 18 showers in three building, along with a Laundromat in the main building. Luxury ensuite washrooms, complete with jetted tub, fire place, shower, double granite sinks with three decors to choose from. Two sani dumps, with fresh water filling station. General store. Community centre for rent for family reunions and other events. ... more   less 

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