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Best Western Plus Liverpool Hotel & Conference Centre
Ranked #1 of 2 Hotels in Liverpool
Certificate of Excellence
Level 6 Contributor
151 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Great place!”
Reviewed 10 September 2013

Lovely, almost-like-new hotel, helpful staff, great breakfast! Our room was spacious and well-equipped with comfy beds and nice linens. The hotel was quiet and comfortable. Pleasant experience all- around. This hotel is pet- friendly!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susieforthebecki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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266 reviews from our community

Traveller rating
    178
    66
    17
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    3
See reviews for
73
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Oxford, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2013

Loved this hotel. Absolutely spotless and still looked brand new. Lovely room and the breakfast was excellent. Front desk staff was helpful and friendly. We enjoyed the "Hit the Road" package. Will definitely stay there again!

  • Stayed August 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovefjords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenwood, Canada
1 review
Reviewed 29 August 2013

This is a great hotel overall. The breakfast selection, included in the price, is very good. I would, however, love to see more gluten-free items on their menus. We slept well in comfortable beds. The trail around much of the hotel is very nice for a leisurely stroll or even a morning jog. Can't wait to go back.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Charlene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolfville, Canada
1 review
Reviewed 20 August 2013

average hotel breakfast comes with room but is served too early 6:30-9:30 staff was inconsistent, desk staff checking in was very polite but not very helpful in terms of local restaurants check-out staff in the morning was not professional or polite

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Seana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa_Robinson_GM, General Manager at Best Western Plus Liverpool Hotel & Conference Centre, responded to this review, 22 August 2013
Thank you for taking the time to provide feedback on your recent stay. we strive to provide professional and friendly customer service and I apologize for not exceeding your expectations. Our breakfast hours have been set year round to ensure that all our guests have an opportunity to enjoy our breakfast. I will take your suggestion into consideration. thank you for staying with us! - we hope to see you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, Canada
Level 4 Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 August 2013

Very impressed with the spaciousness of the rooms in this new, modern hotel in Liverpool, NS. Our room had two queen beds, a desk and chair, credenza/bureau with flat screen TV and sanitized remote, table and two chairs, large upholstered easy chair, built-in cabinets with granite counter, microwave, coffee maker and small fridge. And we still had oodles of space to move around in the room. The bathroom is modern and well equipped.

Easy access from highway 103, hotel can be seen from the road. We stayed on the second floor and used the stairs frequently which are wide and carpeted, no narrow concrete stairwells in this hotel.

Included breakfast is par for this type of mid-range hotel, with a reasonable selection of hot and cold breakfast items.

Front desk staff were helpful and efficient.

Hotel is adjacent to fitness centre, large convention centre, grocery stores, gas station and take-out restaurants.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brenda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa_Robinson_GM, General Manager at Best Western Plus Liverpool Hotel & Conference Centre, responded to this review, 22 August 2013
Thank you for taking the time to provide feedback on your hotel stay. I'm pleased to hear that you enjoyed the amenities available to our guests and the hotel rooms were equipped with sufficient space and furniture to make your stay enjoyable. we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Canada
Level 6 Contributor
217 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 12 August 2013

Must try the continental breakfast every morning which was packed with yummy things to eat, loved the sausage the best probably ate 10 of them. They also have an indoor pool kind of cold for adults but the kids we saw playing in it before hand were having a great time. Wifi & a Business Room available with internet for your needs. The rooms were huge, we were on the 3rd floor even though the Hotel looked like 5 families were staying, no noise from traffic since it's near nothing. It was a great stop over place to continue onto Digby. The staff was super nice & gave us a paper of restaurants in the neighbourhood with directions from the hotel. Would stay here again for sure

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Picture_Perch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa_Robinson_GM, General Manager at Best Western Plus Liverpool Hotel & Conference Centre, responded to this review, 22 August 2013
Thank you for your positive feedback on your recent hotel stay. It's great news to hear that you enjoyed our pool and our breakfast buffet in the morning. Our hotel is the perfect location for a stop over before continuing on to Digby. Please come again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2013

One ELEVATOR Not working Told To Walk UP Stairs with our luggage I and my wife are seniors Desk clerk refused to check or change us to a lower or first floor room never again in this place....should have left waited for elevator to cool off tried to use stairs to go down but were afraid to ride elevator each time skip it if you can

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank fredsO2156TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa_Robinson_GM, General Manager at Best Western Plus Liverpool Hotel & Conference Centre, responded to this review, 22 August 2013
I would like to apologize for not meeting your expectations and thank you for providing feedback on your hotel stay. I understand your frustration when a service is not available to you and how it may impact your stay. for the safety of our hotel guests, it was important to provide an out of service on our elevator for a short period of time. I am disheartened to hear that our hotel staff did not assist you as customer service is our number one priority.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Liverpool Hotel & Conference Centre

Property: Best Western Plus Liverpool Hotel & Conference Centre
Address: 63 Queens Place Drive, Liverpool, Nova Scotia B0T 1K0, Canada
Phone Number:
Region: Canada > Nova Scotia > Southwest Nova Scotia > Liverpool
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Liverpool
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western Plus Liverpool Hotel & Conference Centre 4*
Number of rooms: 65
Official Description (provided by the hotel):
Located just off the highway 103, the BEST WESTERN Liverpool Hotel & Conference Center is a pet friendly hotel offering 65 guest rooms. Guests staying at this 100 percent non-smoking hotel will enjoy an array of amenities including a complimentary breakfast, indoor heated swimming pool, fitness facility and business center. ... more   less 
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Also Known As:
Best Western Plus Liverpool Hotel & Conference Centre Nova Scotia

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