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“Best Hotel In Goderich!” 4 of 5 bubbles
Review of Samuels Hotel

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Samuels Hotel
Ranked #1 of 9 Hotels in Goderich
Certificate of Excellence
GreenLeadersSilver level
Toronto, Canada
1 review
“Best Hotel In Goderich!”
4 of 5 bubbles Reviewed 16 October 2013

My husband and I always choose the Samuels Hotel when we're in Goderich. The rooms are always clean, the service is great, and the continental breakfast is really filling. The only things I would complain about was that our room was not cleaned during the 1st and 2nd night. And, the water pressure is very weak.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Wildpines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fchild, Owner at Samuels Hotel, responded to this review, 18 October 2013
Glad to have you back again. Thank you for taking the time to write a review, much appreciated. Our rooms get a full clean every third day, or by guest request and the first and second day the beds are made, fresh linens replaced that are not hung up, bathroom cleaned and room dusted and vacuumed. Housekeeping is available until 2pm. I'm not sure why your room would not have been made up unless the do not bug me sign was up until 2pm. My apologies. If there is ever an issue on future stays, please let the front desk know. We are always happy to know and take care of anything you would like.
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220 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
Tilbury
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

I booked this hotel because of the reviews on Trip Advisor, It was my wife's 50th birthday, plus she had no idea where she was going. When you pull up to the front door the outside is very plain with nothing really jumping out at you. However when you walk through the door you can tell the place is a hidden gem. Very quaint and updated, front desk area with a small dining room to one side. Dunya warmly greeted us and explained all the details we needed to know for our stay. When I booked this hotel I asked if I was able to check in early and Dunya who took my reservation said that wouldn`t be a problem and she was right. Our friends also booked a room for the weekend and were able to get a room right next door to us which worked out perfect. We reserved a river view room which had a king size bed, fireplace, fridge and the walkout to the view of the Maitland River. We had drinks out on the patio with our friends and also went for a walk down to the river to check out the fishermen. There is a large grassy area in the rear of the hotel which is good to relax out in the afternoon sun. When we left for the town of Godrich which is only a 3 minute drive we returned to find a happy birthday card with 2 boxes of Ice wine chocolates on our bed for the wife. (Nice touch for a special day) They also have a 2 bedroom converted school house attached to the hotel which was very spacious and good for 2 couples who would want to stay together. We might of had took that option however we were already unpacked and the girls didn`t want to re pack everything up again. Breakfast was included in the price which consisted of fruits, yogurt, muffins cereals etc. which was adequate for our needs. They also had a hot breakfast menu for an additional charge who wanted a more bigger meal. When you are travelling through the Godrich area you can see the the typical roadside Motels but Samuels is definetly a higher end Motel in the area. With all the little extras they give you I will be booking with Samuels in the future. Keep up the good work Samuels and they will come. P.S. Book a Riverview room as there is not much to look at on the parking lot side.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank miser01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fchild, Owner at Samuels Hotel, responded to this review, 15 October 2013
I'm glad your wife enjoyed her surprise 50th birthday weekend. Dunya is a star employee and I have no doubt that she did, indeed, take good care of you while staying at Samuels. We feel fortunate to have had the opportunity to build our hotel on the Maitland River. The colourful view is spectacular this time of year. Thanks for taking the time to write a review, it's much appreciated.
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Vancouver, Canada
Level Contributor
93 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed 12 October 2013

I wonder what the criteria is to be named one of Ontario's Finest Inn? I agree with "BeachLovers' review that it is, in fact a high end motel.

I like a modern room and ours met that goal with some nice features but the bathroom was very small and there was only one comfortable chair

.The fan in the bathroom wasn't working which meant we had to leave the door open each time we used the shower. We reported it to the front desk before we went out for dinner and when we returned had to ask what was happening only to be told it couldn't be fixed until after the weekend with no apology whatsoever. Not a big thing but it should have been noted by housekeeping before our arrival and the desk clerk could have shown some concern.

As we were staying for only I night we had booked a "village view" room. What a misnomer that is - the view is of the parking lot and the small patio is right on the parking lot. Very disappointing - there could at least be a few plants and or bushes out there to soften the view.

We did enjoy the continental breakfast included in our rate. It was fresh with lots of fruits and yogurt and granola available.

Obviously a river view room would be the only way to go at this property but, in my opinion, for what you are getting all of the rooms are too high priced.

  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank LUSKJU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fchild, Owner at Samuels Hotel, responded to this review, 15 October 2013
Thank you for taking the time to write a review. It is valuable for us to know guests perceived experiences for future property improvements. While we have always had the hedges and lilacs in front of the village patios, we added the sunburst locust trees this spring to enhance the front greenery due to guest feedback. We look forward to their maturity. We're glad you enjoyed your breakfast and rated our rooms well for decor and cleanliness.
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Toronto
1 review
5 of 5 bubbles Reviewed 11 October 2013

I am soooo happy we paid a visit to this place. We have been here 3 times and stayed at Samuels Hotel every time. There are trails near-by, The Downtown area is really cool. You got to get a free map and the Goderich book. It will help you with any places to eat, bowling,music shop etc etc.
One night we stayed in the King size bed with the Hot tub for a little extra cash and it was worth it.
Each time we go, we try and plan out what we will do next time we come back. People need a break and this is the place to go. There is a lot of History in Goderich and the Samuels Hotel. The food from Samuels is amazing. I had the French Onion soup at night for a snack. Breakfast is the best. I think the owner or Her Husband have went to Culinary School. They have just added some more items to the Menu. The Hotel is the best I have seen there, very frendly place.

Room Tip: A room in the old School house is cool, it has a view of the Maitland river. The other side of the b...
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Torontocargo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fchild, Owner at Samuels Hotel, responded to this review, 15 October 2013
It's always great to have you back for a visit. I'm glad you enjoyed your stay once again. Goderich, does indeed, have much to offer travelers. The leaves are just turning now and the view from the riverside rooms is so colourful, overlooking the river. Thank you for taking the time to write a review.
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Ottawa
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 26 September 2013

We recently stayed at Samuel's for the second time. We love the location and the Inn itself. Large modern room, quiet for sleeping, view of the Maitland River and valley. Kim and other staff most friendly and helpful. Breakfast available at 7:30 (a real plus for this guy who likes to get up early even on vacation) and very good. We had dinner here one night and it was very good....had a soup and chicken Caesar.

Room Tip: We had a King river view room.....we liked the view.
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Parents3kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fchild, Owner at Samuels Hotel, responded to this review, 28 September 2013
Thank you for choosing Samuels Boutique Hotel once again for your stay in Goderich. I'm glad you enjoyed your riverside view. I am very fortunate to have the great girls I have at the front desk, I'm glad you felt they took good care of you while your were here. Your comments are appreciated.
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Toronto ontario
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 15 September 2013

This is my own opinion as someone who travels often, I stay in hotels often and have visited most Ontario Finest Inn properties, so I am speaking as this type of traveller. Pros: nice touches with chocolates in room and cupcakes at front desk. Also, I liked snack bar idea. DVD a plus. But, I agree with "I H" review as well as some others that say this property doesn't quite fit the bill of Ontario's finest inn quality. The rooms try to have a modern feel but very poor layout with sink to washroom at front door and not in washroom. Sink is right beside front door! Bed is low and not too comfortable and fireplace didn't work. The room and hotel are not exactly warm and inviting as even modern facilities can achieve this. The view is not waterview as from our room we couldn't even see Maitland river, and no on site dinner facility. We had hot breakfast that we felt overpriced for quality with microwavable bacon it seemed. All in all it didn't live up, and it is not a romantic place by any means. If you are passing through and need a nice place this would be it, but it is not a place for a romantic getaway..It is a high end motel.

  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank beachlovers7780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fchild, Owner at Samuels Hotel, responded to this review, 18 September 2013
Thank you for your thoughts. I am sorry that we were not aware that you were not fully satisfied with your stay here at Samuels. We want everyone to feel they received good value and we would have been happy to refund your breakfast.
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London, Canada
Level Contributor
166 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 7 September 2013

It seems like there were 2 minds designing this, or they ran into financial issues. Some aspects are Finest Inn quality, and others are not. i.e. the rooms have great high ceiliings, great vanity, wonderful bed, great shower but then the toilet is squeezed in at the door...you have to squeeze between the shower and the toilet to open/close the door. The floors are laminate, the woodwork is plastic/vinyl. The fireplace looks lovely, but we could not get it to work so either too technical for us to figure out, or broken. Rooms are said to be riverview, but only through a couple of trees, and river is not even accessible for a walk or sit. Room doors seem thin or something because sounds in corridor were as loud as being in your room itself. Room service stops at 8:30 pm, and only casual Bistro on premises. Just not up to snuff for a Finest Inn.

Room Tip: River view for sure, as other side of 'motel style corridor' rooms open onto the parking lot...
See more room tips
  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank IH9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomeGirlGoderich, Owner at Samuels Hotel, responded to this review, 16 September 2013
I'm sorry that we didn't meet your expectations. We have a great working relationship with Thyme on 21 fine dining where we always are happy to make reservations for those preferring a finer dining experience. Our Bistro serves wonderful, house made, but simple fare and our menus are on our website so those booking can view it. Our culinary adventure package includes a dinner at Thyme on 21 as well. The river is very accessible just a few yards from the riverside rooms. There is a large, well mown path leading to the river and connecting with several wonderful trails.
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Additional Information about Samuels Hotel

Property: Samuels Hotel
Address: 34031 Saltford Rd, Goderich, Ontario N7A 3Y1, Canada
Phone Number:
Region: Canada > Ontario > Huron County > Goderich
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Goderich
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Samuels Hotel 2.5*
Number of rooms: 14
Official Description (provided by the hotel):
Situated on the Maitland River, 1 km north of Goderich, you will find Goderich's most contemporary Boutique Hotel. Samuels is a member of Ontario's Finest Inns. Every room has all expected amenities plus a private terrace and fireplace, with king or queen beds. Relax in our jacuzzi rooms, enjoy hiking trails or fishing directly from our property. Golf, beach, shopping, airport, marina, snowmobile trail, all within 2 kms of hotel. Complimentary continental breakfast included, free wi-fi. Licensed dining room. Room service and Bistro on site. ... more   less 
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Also Known As:
Samuels Hotel Goderich, Canada - Ontario

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