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All reviewspool and hot tubthe breakfast areacomplimentary breakfastvery nice hotelconvenient locationbusiness triphockey tournamentwaffle makereasy accessrestaurants and shoppingyogurtoff the highwayright next doornice stayroom was clean and comfortablesmall townlots of restaurants
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Reviewed 18 May 2017

The staff here were extremely helpful and the accommodations were great. They have a nice swimming pool and hot tub, both of which were heated. The room was spacious and clean. The location was very good as well.

  • Stayed: May 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank A2544ZCthomasw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2017

Having traveled the world in past years, living out of a suitcase sometimes months at a time, like many I cherish the comfort of a well-managed hotel chain. Hampton/Hilton have always excelled. I slept so well on one occasion that I ordered a Hampton bed for my residence and continue to awaken well rested. Not inexpensive but worth every cent.

  • Stayed: May 2017, travelled solo
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Review collected in partnership with Hampton
Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

I am a longtime Hilton member and choose Hilton hotels when I have that option. I am a huge fan of the mobile app check in and digital key ....they shave time off of checking in at the desk and it makes all the difference at the end of a long travel day.

I used the mobile check in at this property which requires me to accept the room rate and conitions...authorizes the charge to my card.....if the property does not offer digital key then it is a quick show ID at the counter and pick up my key....i was frustrated by being asked to fill out paperwork and sign my credit card authorization at the desk.....it was unnecessary and an obvious lack of understanding of the mobile app technology....i was told that this property required paperwork all the time...i can say that other hampton do not. They trust the Hilton app

So that and a mattress that was way too soft and caused me to wake up with a back ache get you a 2 out of 5.....

Better luck next time

Stayed: May 2017, travelled on business
Thank thumdercloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, General Manager at Hampton Inn Napanee-Ontario, responded to this reviewResponded 15 May 2017

Thank you for taking the time to rwrite a review on your recent stay with us. Regarding your echeckin experience, you are correct other then id there should be no other paper work for you to fill out when checking-in and I will review the echeckin policies with our team memebrs. We appreciate your loyality to the brand and do hope to see you again if you are ever in the Napanee area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2017

Great hotel, easy access, clean and very comfortable rooms, great breakfast and most of all excellent customer services from the cleaning staff to the phone and front staff. did not use the pool or the fitness but the space looks great. Walmart and restaurant walking distance and free parking

  • Stayed: April 2017, travelled on business
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Review collected in partnership with Hampton
Thank delphinem947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2017

Stayed here for business purposes. It was a great hotel close to some great restaurants. The complimentary breakfast was pretty good, better then what most hotels offer. Only draw back was that there no fridge in the room.

  • Stayed: April 2017, travelled on business
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Review collected in partnership with Hampton
Thank Leanna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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