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Villa Montana Beach Resort
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Reviews (682)
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191 - 196 of 682 reviews
Reviewed 6 July 2014

I come to this hotel since 5 years the location is excellent the service it was acceptable until new management come to place beginning of 2014 , now service is horrible , restaurant cuisine was excellent one of the best ever now quality is going down fast , the impression is that the new management is willing to cut drastically costs giving bad service for the same amount of money paid .....if you look just for a great kicked back beach then it is ok ....but nothing else anymore !!
Staff is slow ....incredibly slow ..average wait for breakfast is 30/40 minute for an omelette ...you need to ask things 3/4 time in 30 minute time in order to get something .
Management is smiling at you assuring that your request will be fulfilled but then nothing is happening . It is really annoying this kind of behavior .

Room Tip: The location is excellent ! Atmosphere also excellent thanks to location but the overall quality of service and response to your requests are really below standards , and you can see the trend of this management to cut costs .
  • Stayed: July 2014, travelled on business
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3  Thank fede747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

The location is great and the "resort" is very quiet and peaceful, however, it is lacking something to be considered a resort.

Services are limited, and without room service or kitchenettes, you are limited to the Eclipse Restaurant which is good, but a bit pricey. The beach is alright, but there are better ones a few minutes away.

Overall it was a very good place to get away, but don't expect resort type service.

  • Stayed: June 2014, travelled as a couple
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4  Thank Mikedoron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATiphaine, Owner at Villa Montana Beach Resort, responded to this reviewResponded 18 June 2014

Thank you for taking the time out to post about your experience at the Villa Montana.

My apologies if the lack of room service was an inconvenience for you, but as the property is spread out over 35 acres, traditional room service is not feasable. With regards to the kitchnettes or kitchens, our one bedroom villas are equipped with kitchenettes and our two bedroom villas are equipped with full kitchens and both are equiped with the needed items to cook and serve.

At the Eclipse we take great pride in presenting the freshest products available and showcasing local artisanal producers. I am very happy to hear that you enjoyed your dining experience.

Wishing you a very pleasant summer,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

I stayed at Villa Tropical last week for 5 nights with my wife, its located next to Villa Montana which has a great outdoor restaurant on the beach. I am originally from England, lived in Puerto Rico for nine years, now in USA for fourteen years. I can tell you, this is the best location on the Island for a quite vacation with many things to do if you want? Snorkling is very good at this location, just be careful of the sea currant! if you get caught! just swim with flow and you will wash up down the beach towards the West. Also great horse back riding on the beach and not to forget bamboo Art just down the street. Enjoy!

Room Tip: "Room# M1 is the best"
  • Stayed: June 2014, travelled as a couple
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1  Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

Needed a break to get away from it all and this looked and sounded exactly what we were after. Turned out to be perfect and probably better than I thought it was going to be. The setting by the beach is fantastic and the rooms are big and well equipped like a home from home really. Staff are very polite and friendly and look after their guests very well indeed. We dined mostly at Eclipse restaurant which never failed to deliver really delicious food, fresh to the table. We are beach people so for us the beach was the place to be and it was gorgeous. Always found free sunloungers to settle into and just loved the relaxing vibe. Bliss. This is a hotel I would make a point of returning to in the future.

  • Stayed: May 2014, travelled as a couple
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1  Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

We stopped at this location on the fly and was suprised they had an opening. The beach was immaculent and the service was top notch. We decided to extend our stay here and never regretted making that decision in was like a paradise of its own. horse back riding on the beach from the nearby stables and very secluded. The on site restrant had very good food and drinks. Woukld stay here evry time from now on.

  • Stayed: July 2013, travelled as a couple
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1  Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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