The photos look great and the promises sound good, but the follow-through is awful. Hot tub was freezing, indoor pool so cold you couldn't stand in the water let alone swim. Steps were rickety in dire need of repair, everyone in our wedding group (about 20 people) wound up covered in "no-see-um" bites, no screens for windows or patio doors, shower was barely "not cold" never got warm, let alone hot, horses were poorly attended to and started bucking while being ridden, not enough towels and we were told they couldn't give any extras because they were "in the dryer". Need I continue? It's really too bad, you can tell this was once a beautiful place. If the owners put any effort into maintenance and building their business, it could be a wonderful place to stay and would invite return visits. As is, find a place to stay where your carribean vacation will be all that you hope for.
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- Also Known As:
- Hacienda El Jibarito Hotel San Sebastian