It was our second trip to Cuba and we decided to go to Rancho Luna because it was only 500 CAD per person. The first negative experience we encountered was at the reception: the guy wouldn't change our room even so there were plenty of rooms available. Only with the help of our agency representative, who was really friendly (from Caribe Sol) we finally got a decent room with a pool view and close enough to the main building to feel safe. However, our window had a broken latch (as seems to be a custom at this hotel). Another points I disliked were the absence of sparkling mineral water at ALL bars during the whole week, dreadful pina coladas, and poor entertainment activities. Basically, there is nothing to do at this resort except for the beach or the swimming pool. The only activity I found was an aerobic class (amazingly good by the way, the coach is really professional), but otherwise the management really cuts on the entertainment budget.
Now about some positive moments: the maids do an excellent job cleaning rooms, the food and coffee at the resort are quite good, but you need to arrive among the first to the restaurant because the best choices dissapear quickly; also there are excellent excursions available from Juanita (she is at the réservations desk in the lobby). We did Delphinarium, city of Trinidad, El Nicho and Cienfuegos. All these excursions cost only 35% of Varadero's prices, for example less then 40 peso to swim with dolphins (in other places you pay at least 100). The best transportation option in the area is by taxi, just don't hesitate to negotiate with drivers. By the way, you can go to El Nicho waterfalls by taxi as well (30-35 peso), and pay a small entrance fee (9 peso) directly over there. More economical than an organized excursion and you have more liberty to explore the park on your own.
In conclusion, I would qualify this place as a good base to discover the region and to get a great photos, but not really an all-inclusive Cubain resort as we are accustomed.
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- Also Known As:
- Rancho Luna Cienfuegos
- Rancho Luna Hotel
- Rancho Luna Cuba
- Hotel Rancho Luna Cuba/Cienfuegos