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Grand Wailea - A Waldorf Astoria Resort
Ranked #7 of 8 Hotels in Wailea
Certificate of Excellence
Reviewed 13 July 2014

We've stayed here twice and both times were fabulous. The pools and slides are amazing, the beach is lovely, the snorkeling and scuba diving are great. The staff is really excellent and accommodating. Yes it is expensive but most of Maui is. We've recommended it to family and now they are going back a second time because they liked it so much.

  • Stayed: June 2014, travelled with family
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Thank Scoti_nic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,134 - 3,140 of 6,416 reviews

Reviewed 13 July 2014 via mobile

The hotel accommodations were very nice. The hotel room was clean and comfortable. We found the common areas to be clean and beautiful. The spa accommodations and massage were great. Concierge services were very helpful and did not necessarily direct us to the hotel places to eat.

I was surprised at the slow check in process. For some reason there was only one person working the desk with a line of guests waiting to check in. I found the same thing at check out. Being a Hilton Honors member didn't seem to help the process as no one was helping the guests in the member line.

I looked into the hotels membership program for additional value, however the payback was not there unless you plan on staying 8-10 nights within the next 1-2 years. The real value is the room discount offered. Even as a hotel member, you don't gain access to shorter lines at check in/out or room upgrades.

The valet staff was on time and provided beach towels and bottles water in your car. A nice touch!

Stayed: July 2014
2  Thank DWYSYWD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

This beautiful resort provided a great relaxation and staging place for our family vacation in June. We stayed on the first floor of the Chapel wing which provides a nice view of the beach, The beach sand is very comfortable along with clear water for swimming and paddle-boarding. I went on a snorkel outing one morning to a point about mid-way around the rocks to the North and observed plenty of tropical fish including a large Anglefish and a couple of turtles. This South part of the island had tradewinds blowing along with low humidity for a refreshing outdoor climate. The breakfast buffet was good with a nice outdoor view of the resort. Our family took the scuba lesson in the pool along with the follow-on shore dive. Go early for the better water visibility. The swimming pool water slides are fun for the kids. We enjoyed the lua entertainment, especially the fire twirler. I noticed later that the man performing the fire stunts was the same guy in the 2011 movie "Just Go With It" (with Adam Sandler & Jennifer Aniston) that has plenty of pictures of this resort in it. It is a short drive from Grand Wailea to Kihei for surfing and shopping or to Big Beach to watch the locals perform amazing maneuvers on their body boards.

  • Stayed: June 2014, travelled with family
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1  Thank TomandMarla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

We stayed here in July for four nights with our boys aged 14 & 17. The rooms are huge with large bathrooms. We upgraded for $50pn to ocean view rooms and didn't regret it...great view. There is plenty to do at this resort...or nothing - your choice! The grounds are extremely picturesque as is the adorable chapel! The pool area is huge and has slides, whirlpools and a rope swing. If you wanted a chair by the pool you had to get there early - only downside I could see. Lots of places to eat and the staff were amazing. Had an extremely relaxing time which is just what we planned!

Room Tip: Ocean view if at all possible....great views!
  • Stayed: July 2014, travelled with family
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2  Thank Jackie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

This is a great resort! Views of the neighboring islands are breath taking. The pool area is unique and exceeded our expectations with all of the interconnecting pools via slides and landscaped paths. Our room was spacious with a large bathroom and incredible view.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Waldorf Astoria
1  Thank Jeffrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

This is my second time staying here at the Grand. The concierge did a tremendous job making this trip unforgettable...I proposed to my fiancé there! The ocean view/mountain views from your room can certainly rival the "postcards" at the local tourist markets!! Tell you what, Go check it out for yourself and take sometime to drive over to Lahaina for some fresh seafood and gelato, it's a great little getaway while you're away! Oh, and If you're adventurous, try the 45 minute or so drive up the side of the mountain (I forgot the name-don't judge me) the front desk will give you a map, to catch the sunrise!!! WOW!

  • Stayed: August 2013
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2  Thank MrHawkins79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

The pool area is filled with lots of water slides, a lazy river, water elevator, etc. It was one of the main attractions for going to this hotel with our two children (8 & 13). All of this is great for the kids. But for the parents to find a seat anywhere close to the pool where their children will be playing all day, is nearly impossible. There are far too few chairs near the pool and far too many private and exceptionally expensive cabanas. I realize the hotel is a business and likes to make money. This was no clearer evident than at the pool. It certainly made me feel unwelcome and unlikely to return. Many people swam in the pool in the morning by waking up at 6:30am to reserve a seat, and after lunch disappeared leaving their stuff (towels, tubes, and shoes) behind at the pool. This unnecessarily prevented other people from enjoying a seat. I never saw anyone going around clearing the chairs or discarded towels making room for others to enjoy even though the hotel information directory said that was to happen. I heard many people complain about this all week.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Waldorf Astoria
10  Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753-8443
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Wailea
#4 Romantic Hotel in Wailea
#4 Family Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 Spa Hotel in Wailea
#5 On the Beach Hotel in Wailea
#6 Luxury Hotel in Wailea
#7 Green Hotel in Wailea
Price Range: £317 - £871 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
Official Description (provided by the hotel):
Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more   less 
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui

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