I am lucky enough to have been to a number of luxury spas on my travels and my two treatments here were unbelievable. I had a one hour reflexology session on one day and a 90 min medium pressure massage relaxation massage (with Connie) on another day. Some spas you get a "back rub," in a pleasant environment and it's perfectly acceptable but nothing special.
These treatments were "treatments," in that they were professional, the therapists appeared to know what they were doing, and they asked for and responded to customer feedback. I felt AMAZING when I was done!
The two adult kids we were travelling with (males, age 20 and 22) had never had massages before. They also had 90 minute relaxing treatments and were speechless when they were done. A highlight of the trip for them.
The facilities are very, very clean, relaxing, wonderfully appointed, and the attention to detail is evident. It's tough to choose a spa location and treatment when on holidays - I can't recommend a trip to the Fairmont Kea Lani Willow Stream Spa highly enough!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.