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“Favorite on Wailea; service unmatched.”

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Andaz Maui At Wailea
Ranked #4 of 7 Hotels in Wailea
Certificate of Excellence
GreenLeadersSilver level
Los Angeles, California
Level Contributor
237 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Favorite on Wailea; service unmatched.”
Reviewed 8 June 2014

I've stayed at 3 hotels in Wailea and Andaz was, by far, the best experience. I think that any of the negative reviews were probably a result of the hotel being brand new: they didn't have time to work all the kinks out. Well, when I stayed there last week, everything had been ironed out.

The service was far superior to that of the Four Seasons (down the beach). Everyone who works there seems to go out of their way to make your experience a special one. For instance, when your bellman took us to our room, he enthusiastically described all that the hotel had to offer, how to use the modern tech controls in the room. When I remarked on how happy the staff appears, he said that they were all taken care of and that it was the best job most had ever had. That stuff really counts. There wasn't one impatient staff member and the whole vibe of the hotel felt like staying in a really accommodating home.

The brunch is $45, per person, without cocktails, but prepare to pay for it, because once the host gives you a tour through it, there isn't any possible way you can turn it down. The cold pressed juice bar was my favorite (ask for the orange/pineapple/dragonfruit smoothie)!

I truly hope they open up more Andaz hotels all over the world; and that they can maintain this level of service.

Room Tip: Pop for the ocean view; it's worth it.
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  • Stayed June 2014, travelled with family
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Thank AshWolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Chicago
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 June 2014

Wow! This is probably the best hotel we have ever stayed at. The property is simply stunning and the staff were amazing. From the front desk to the pool staff to the valet to the beach crew, everyone that we encountered was genuinely friendly and helpful. The housekeeping came twice a day and kept our room sand free (a tough job!) and immaculately tidy throughout our week stay. The property is so gorgeous, with a beachy modern feel. The pools are a good temperature and the beach is great. We snorkeled right off the beach and saw sea turtles, octopus, and so many colorful fish! I know this hotel is pricey, but it was definitely worth it!

Green Features: Loved the reusuable water bottles that were provided! Excellent!
  • Stayed May 2014, travelled as a couple
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Thank cherienian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2014

Went for our anniversary and it was hands down the best place we've ever stayed. Rooms were modern and well kept- even when we left for dinner, we would come back and our towels were hung up and the room was tidy. Pools and beach were awesome. Everyone is very friendly and helpful.

We also did the complimentary photo shoot on the beach and the snorkeling tour with the Andaz Beach Crew. I've never been on a snorkeling tour like the Beach Crew. It was very intimate as it was a small group and our guide, Koa, brought us to places to swim with turtles, octopus, and exotic fish. It was the highlight of our stay. Don't waste your time or money on going to Molokini- this is much more convenient and the best part was they took photos for us and its included in the package $110/ person.

The photoshoot was awesome but a bit expensive. If you want a la carte photos they are $50 per photo unless you want a package which can be 300+

I also recommend going to the spa, they have a nice steam rooms and jacuzzis. It's free if you are a platinum member with Hyatt. We even crashed in the spa relaxation room after we checked out to kill time before our flight.

  • Stayed June 2014, travelled as a couple
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3 Thank Chibong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2014 via mobile

This new hotel was outstanding. The service was nearly perfect. The room was simple and comfortable. The lanai had a gorgeous view of the ocean and pool area- the chairs, however, were uncomfortable (this is the only negative).

There are multiple pools, including an adult pool and one that is open 24 hours. The pools weren't very busy and the service poolside was great.

The restaurant was fantastic. However, try to negotiate your breakfast and your valet in your room price because it does add up after a few days. We didn't, but heard it was possible.

There is a beach path that you can walk along in both directions. The location can't be beat. We found a place a little ways down called Sarento's on the Beach. Amazing sunset dinner. Get a reservation!

I fully enjoyed my stay at Andaz and would definitely return in the future.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Tmoore777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Batesville, Indiana
1 review
Reviewed 6 June 2014

My wife and I came for our baby moon and stayed from June 1-6. From the moment you arrive and walk into the "lobby" you're immediately taken back by the absolute beauty of the hotel...not to miss the breathtaking view of the ocean and grounds. The employees are exceptional as well- always greeting guests and asking if there is anything they can do for you. Great pool and beach service. We are foodies and splurged on all the restaurants. If you're looking for cheap eats- this is not your hotel, but the food is amazing, especially the lobster grilled cheese and breakfast buffet (buffet is roughly $100 for 2) and we did the buffet twice!

I cannot wait to return to this hotel. Simply AMAZING.

  • Stayed June 2014
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Helpful?
Thank Derainbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2014 via mobile

Wow, the Andaz Maui brings 5-Star Service all the way! The Infinity pools, Andaz Beach Club, Contemporary Rooms, and Staff are incredible! Kaleo @ Andaz Beach Club will provide the best kayak/snorkel tour of your life. Nikki @ The Pool provided incredible service and recommendations from food, drinks, and hot spots to travel on Maui. Thank you Andaz Maui for making our Honeymoon truly memorable!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mochi0172
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 June 2014

Our family of three stayed at this fabulous resort in April. From the lobby to the pool area to the restaurants, this place is beautifully designed and thoughtfully laid out. Our room was very modern with a spacious bathroom. Complimentary minibar items were great. Breakfast buffet at ka'ana kitchen was expensive but was worth the spend. Service at the resort was very attentive. Best thing about the Andaz Wailea? The beach!!! Best beach in Maui, hands down. Can walk down to Keawakapu and the Kam beaches. The Andaz beach crew could not be more helpful. Special thanks to Phillip Reyes for helping to make every day at the beach a treat; he was always smiling and a great resource for learning about everything Maui has to offer. Can't wait to return!!!

  • Stayed April 2014
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Helpful?
1 Thank mochi0172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz Maui At Wailea

Property: Andaz Maui At Wailea
Address: 3550 Wailea Alanui Dr, Wailea, Maui, HI 96753-9518
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Wailea
#3 Spa Hotel in Wailea
#3 Top resorts Hotel in Wailea
#3 On the Beach Hotel in Wailea
#4 Luxury Hotel in Wailea
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Andaz Maui At Wailea 4.5*
Number of rooms: 297
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Andaz Maui At Wailea

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