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“Top-Notch Hotel in Wailea”

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Andaz Maui At Wailea
Ranked #4 of 8 Hotels in Wailea
Certificate of Excellence
GreenLeadersSilver level
San Francisco, California
Level 6 Contributor
66 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
“Top-Notch Hotel in Wailea”
Reviewed 6 August 2014

We had a great stay at the Andaz Maui. The property was beautiful and new, and service impeccable. However, we actually prefer the Hyatt Regency Maui more because the Andaz did not have as warm an atmosphere as the Hyatt Regency Maui. The Andaz felt more uptight, and was not as relaxing.

PRO's:
- Gorgeous new property
- Huge, beautiful suite
- Luxurious bathroom in suite
- Outstanding service from all staff
- Large breakfast buffet
- Great pool service, easy to find lounge chairs
- Nice pools for swimming laps

CON's:
- "Uptight" atmosphere not very relaxing
- Not much to do in the location around the hotel

Room Tip: Suites are huge and gorgeous
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  • Stayed May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
6 Thank shinywings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,574 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (592)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Eagle, Idaho
Level 1 Contributor
3 reviews
Reviewed 5 August 2014

From the time we checked in to the time we checked out, the Andaz was so fantastic! Spectacular views with four pools cascading down to the beautiful beach! The cast of the Andaz gave a superb performance during our stay at their hotel. They're friendly, warm, and give over the top service… especially the pool crew Heather, Christina, Tasha, and Tia! The food was also outstanding and the spa was incredible! We highly recommend making the Andaz your first choice when staying on Maui!

Room Tip: Connecting rooms are great for families!
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bailey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 August 2014 via mobile

We are here on our honeymoon and I couldn't picture a better place to spend it. The andaz Maui is phenomenal. Not only is the location and view fantastic but I've never came across an entire staff as nice and helpful as everyone has been here. From the second we walked in to every time we walk thru the lobby, this place is filled with people who care about your stay and have been helpful with anything we needed. Chad the bar manager has been so hospitable from the second we arrived and laid out by the pool. Brooke and Travis behind the bar have been so much fun and helped make this trip memorable. Not to mention Hollie's awesome recommendations for food and Kai, heather and Le'hua's awesome service. Overall everything has been perfect and I cannot wait to come back!!! And p.s the lavender lemonade is to die for!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ScheanaMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlsbad, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2014

After a great experience at the Anduz San Diego, we decided to give the Maui location a shot. We were in awe of how they took a tired hotel and brought it up to hip and cool. Staff was amazing as we had a couple of special requests and they went above and beyond to deliver. Food was incredible at the main restaurant and their beach access was private and had some of the best snorkeling on the island. Go, you will not be disappointed.

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Kclarke2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
So Cal
Level 4 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 August 2014

Second stay. Just as good as the first. This property has a great location. Snorkeling at Ulua is fun and easy. Never had a problem finding chairs by the pool (not the case at Grand Wailea). Loved breakfast at Ka'ana Kitchen. Great staff.

Room Tip: Loved our room #318. Partial ocean view suite, had 4 lounge chairs on a grassy lanai outdoors
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Green Features: They provide a refillable water bottle and there are ice and filtered water machines on even numbered floors.
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank beyondcookies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 August 2014

From start to finish, my stay at this hotel was almost without fault. The service and amenities were impeccable. The room we had was large and modern with a beautiful view off our balcony out to sea. The only issue we had with the room was that we couldnt adjust the secondary AC, there was one that you could control the temperature and turn off, but there was another that was always freezing and made quite a bit of noise. All on site food options were brilliant. The staff were very helpful and pleasant. The pools were brilliant. I highly recommend having the buffet breakfast, at $45 isnt the cheapest, but worth every cent.

Room Tip: Get one with a partial ocean view at a minimum.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Annabelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 August 2014 via mobile

My wife and I have been travel around places celebrating her birthday and now I have establish that as a tradition. This year we decide to take this new adventure with another couple. So, we book this hotel 3 months before going to Hawaii, and we knew that this hotel was going to blow our minds, and it did! When we arrived at the hotel valet parking, we were greeted with smiles, flower lades for the girls and wood and coral lades for the guys. A host took us in and showed us the property from the highest part in the hotel explaining with detail parts of the property while also hiving us cold wet pocket towel that smelled like fresh lavender flowers. After the check in, we were given out keys to the rooms, since we accidentally book twin beds and garden view, we were not able to enjoy much of ocean view, but, despite that the room was amazing and since we got the 7th floor we got an amazing view to a mountain.

Service:
People at this hotel were absolutely amazing!!!!!! Starting with the hotel's bar by the jacuzzi. There, we met the bartender were she went out of the way to help us find local restaurants and much more.

Buffet Restaurant:
if you think $45.00 per person at a breakfast buffet located second floor from reception you are WRONG!!! This buffet is WORTH every penny! The fresh brew coffee was unreal, the fruit was cut fresh for you, the juice was fresh and serve in front of you, the egg omelets were cook in front of you, and the server service is worth $20 dollar tip or MORE!

Pools:
hummmmm....... Where do I start with this one. Well, like everything in this hotel is so awesome, the pools are the star from this hotel. Do you want to swim at 4am? They have a 24 hrs pool facing the beach! Do you want to just relax and read at a pool where there are no kids screaming or people playing at the pool? They have a "tranquil" pool on the side that offers that! Do you like infinity pools? Well, the have 4 of them including the "tranquility" pool.

Beach:
the beach in this hotel is awesome despite the fact that they are missing a lot of shades and chairs!! There is coral ref next to you where you can swim looking for turtles or amazing colorful fish!

Overall Experience:
I would come back to Hawaii and stay at the Andaz Maui at Wailea 3, 4, 5 times if necessary because this hotel, its people, their facilities, and the service is what makes people want to come back over, and over again!

Mahalo Andaz staff, I hope to see you all again soon!!

Stayed July 2014
Helpful?
5 Thank Jorge B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz Maui At Wailea

Property: Andaz Maui At Wailea
Address: 3550 Wailea Alanui Dr, Wailea, Maui, HI 96753-9518
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Wailea
#3 Top resorts Hotel in Wailea
#3 Spa Hotel in Wailea
#4 Green Hotel in Wailea
#4 Luxury Hotel in Wailea
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Andaz Maui At Wailea 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Andaz Maui At Wailea

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