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“Unit #1602”

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Wailea Elua Village
Certificate of Excellence
Reviewed 4 February 2014

Elua Village is one of the prime holiday rental locations in Wailea. The grounds are lush and they have a clubhouse/pool facility right near the beach (however, the gym is tiny and the equipment barely functional...for the amount of people that use the gym (including people with trainers), I can't understand why they don't enlarge the space and update the equipment). The property is at the start of the Wailea paved beach walk that continues along the ocean front to Polo Beach. We have used a number of the rental agencies over the years and it seems that Destination Resort has the biggest selection of rental units in the area. 1602 is an upper floor one bedroom unit and close enough to the beach such that you can hear the surf at night. The kitchen has been updated and is fully equiped which is nice if you plan to cook your meals. There is a large closet in the bedroom (with lots of hangers). There are two bathrooms which also have been updated, one with a shower and another with a tub/shower. The deck furniture is in good shape. We didn't use the barbeque. We wouldn't rent this unit again because the king bed was tired and seemed to sag on one side. There was evidence of termites each day on the counter in the guest washroom...I suspect the management company will address that issue fairly quickly. The carpet in the main living area was noticeably stained. When renting units in Elua Village always ask if the unit has been updated...most have pictures posted on the web and reputable agencies like Destination Resort will provide candid feedback of the condition of the rental units. Unfortunately, some of the owners want to collect the big rents but refuse to reinvest in their properties. With regards to #1602, it is time to update the flooring in the main living area and invest in a new bed.

Room Tip: seeccomments above
Stayed: February 2014, travelled as a couple
5  Thank Greenwiz89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinationResortsHI, Guest Experience Manager at Wailea Elua Village, responded to this reviewResponded 28 February 2014

Aloha....I would like to thank you for your honest review of Elua Village and unit 1602. We truly appreciate you graciously informing us of our shortcomings and alerting us to improvements that need to be done. Guest feedback such as yours is invaluable in our continuing efforts to improve our services.

Mahalo,
Matt Smith
Destination Resorts Hawaii

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258 - 264 of 344 reviews

Reviewed 20 January 2014

Out of all the accommodations available, we choose Elua Village because we wanted to feel like we lived in Hawaii. We certainly accomplished that. We had breakfast in the condo every morning. There were a few days when we ate lunch then walked to Ulla Beach for the best snorkeling in Wailea. We also used the BBQ & had dinner on the lanai during sunset.

This condo was very clean & nothing seemed to be outdated. It's located on the second floor, which maximizes the stunning view. The surroundings were quiet. However, we were up & out early most days. So we didn't hear much gardening/mowing going on. Also, parking is conveniently located right outside the door.

Ulla Beach is a 5 minute walk away. On the way back from the beach, there are foot washing stations. Including one at the bottom of the stairs before walking inside. The shops of Wailea is a short walk (along the ocean) from the condo.

I couldn't ask for a better place to stay.

  • Stayed: November 2013
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1  Thank Lisa11167822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinationResortsHI, Guest Experience Manager at Wailea Elua Village, responded to this reviewResponded 30 January 2014

Aloha....We appreciate you posting a review of Wailea Elua Village. It is a wonderful property and stunning is the exact description of the view from your lanai. Please come back and visit again soon.

Mahalo,
Matt Smith
Destination Resorts Hawaii

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

We stayed in unit #2306 over the Christmas holidays with our 15 and 17 year old children and were very happy. The Wailea Elua Village, as a whole, is a beautiful, quiet and well kept complex. Ulua beach is right out front of the complex and was perfect for us - the kids were able to boogie board, snorkel, and swim. We went on a charter snorkel trip and we all agreed that we saw just as many, if not more, fish on the reef at Ulua. This was the first time our kids have snorkeled and it was a perfect spot for beginners - you could see fish very shallow on the reef. Wailea Elua is located on the Wailea oceanfront boardwalk - we used it for morning walks along the ocean, walks to Starbucks for coffee, getting to the Shops of Wailea. The path was generally quite busy as it connected all the resorts. That was another nice thing about Wailea Elua - you had easy access to the shopping and restaurants and other beaches of the other resorts but could return to the quiet of the condo complex.

We stayed in unit #2306 - it is a 2 bedroom complex. The King size bed in the master bedroom was very comfortable - the entire master bedroom and bathroom were quite spacious, with a large closet, lots of drawers for clothing, a nice large shower, two sinks. The second bedroom had 2 single beds, and lots of space as well. No closet, but drawers were available. The bathroom was a good size for our two kids to share.

The unit was fairly well stocked and we liked that Alii Resorts kept us stocked with dishwashing soap, dishwasher tablets, laundry soap, toilet paper and paper towel. That was an unexpected benefit. Clean, excellent quality towels were provided each day. We were also given 4 nice beach towels for use during our stay - we were responsible for washing these ourselves.

One of the best features of this unit was the covered lanai - it had lots of space and a nice place to eat outside and a fabulous view of the grounds and the ocean. I sat there daily with my morning coffee listening to the birds and enjoying the view. We had a good quality BBQ so ate in most nights even though we were surrounded by numerous high quality restaurants.

Alii resorts was good to deal with in booking and answering our questions. We will certainly be back to this resort!

  • Stayed: December 2013, travelled with family
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5  Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

My family stayed at condo #802 this year from Dec 14-19 for our annual Maui vacation. Beds were comfortable, BBQ and daily maid service was a nice touch. Wi-Fi, unlike in Ekahi, was always stable. Would stay here again!

  • Stayed: December 2013, travelled with family
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1  Thank Adrian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

We stayed in Wailea Elua for two weeks, 8 days in a deluxe beachfront 2 BR and 5 nights in a ocean view 1 BR.

The first 8 days were magical, with 180 degree views of the water and the beach only 50 steps away. With two young children, having this ground floor 2 bedroom unit was fantastic. We spent most nights on our patio, with our friends from other properties nearby coming by to enjoy the view. The unit wasn't perfect (poor quality furnishings, tv reception terrible, very poor AC and not enough cutlery / plates etc). Even with these deficiencies, we would go back in a second.

The second 5 days were booked in a different unit (we extended our stay longer and this was the only unit available). The unit (Wailea Elua 1101) was old, smelled bad and was very dangerous for kids and families (wires everywhere, ant chemicals at every door, locking doors on bedroom and bathroom which made us hop up anytime the kids were nearby, broken furniture). The bed was unforgivable, I think it was two single boxsprings with industrial foam on it. Overall this was one of the worst condo's I've stayed in, and we would have been very disappointed if this is what we had stayed in at Elua.

Overall, make sure you get your unit specified and you see pictures. Assume the pictures are the absolute best the unit will be.

BTW, we booked with Destination Resorts. We found them to be very good, with calls for service answered within about 10 minutes. The only issue we had was that 3 of the 4 sun loungers in unit 1101 were broken (par for the unit as a whole it seemed), which meant only one person could lounge on the patio at one time. They told us they'd fix it that day, then the next day. Finally the day after that they came by with a single sun lounger as the owner wouldn't authorize the purchase of another lounger as she had them on order.

Room Tip: Go on VRBO or destination resorts website and ensure you get your room number in writing before book...
  • Stayed: December 2013, travelled with family
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3  Thank R-and-L-3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

We stayed at the Wailea Elua Village in a one bedroom unit on November 13-18, 2013. We used a livingsocial internet deal of 5 nights plus midsize rental car for 31% off the common discounted travel internet rates for a garden view room. The drhmaui web site lists a five day minimum stay, and the rack rate does not include a 18.62% surcharge for state tax, transient tax, and resort fee -and yes the resort fee is also taxed.

PACKING FOR HAWAII: The Elua has a washer and dryer in each unit, with laundry detergent, so I didn't need to pack more than one set of clothes, in addition to what I was wearing, a visor, and a light raincoat. It is absolutely mandatory to pack a GPS for the rental car, as the Hawaiian street and road names are difficult to grasp offhand. Also I pack a swim suit, and sun screen in reusable hotel shampoo containers of 3.5 oz or less , to get through the TSA security lines. I also pack my snorkel gear, including fins, and glass mask with snorkel tube, as the Elua is right next to the Ulula beach. If you are going to other beaches by car, bring a locksack for the electronic car keys to put in the zippered back pocket of your swim suit. Going to the waterfalls on the road to Hana? Bring a pair of hiking boots to cross the slippery rocks and tree roots along the way. And if you are going to Haleakala Crater you must pack long pants, a hat with ear muffs, and a heavy coat. Sounds like a lot, but I used throw away, one way clothes, and left them in Hawaii. Also bring your Costco card.

COSTCO: Our rented condo is about 17 miles and 40 minutes from the airport. We use our GPS to navigate from the airport car rental through gridlock traffic, to go to next door Costco in Kahului, and Safeway in Kihei. We did not see a large supermarket in Wailea, so these stops right along the way were needed to purchase food items for breakfast and lunches. Costco was selling gas at $3.79 a gallon , compared to $4.29 a gallon elsewhere, and is right outside the airport, convenient for gassing up the rental car when returning it. 10 gas pumps with fuel lines long enough to stretch over the biggest vehicle, so you can enter either side of the pump. Costco also has the cheapest chocolate macadamia nuts trays, a standard fare when returning to work. They also sell attraction excursion packages like the Molokini snorkel trip at discount rates.

THE COMPLEX: Wailea Eula Village is one of seven luxury condominium complexes run by Destinations Hawaii Resorts in Wailea. It is a gated owner condominium complex of some 149 studio, 1,2 and 3 bedroom units in some 24 two story buildings on 20 acres of sloping landscape fronting a beach. The grounds are immaculately landscaped with tropical plants and flowers, amid wide expanses of beautifully cared lawns - the latter mainly between the oceanfront buildings and Ulula beach. Note that this is not a time share condominium complex, and there are no time share presentations.

LAYOUT: I refer to building #s by their room numbers -e.g. rooms 101-108 would be in building 1. Even number upstairs, and odd numbers downstairs. Buildings 1,2,3,4 and 21 border Wailea Alanui road, a busy 4 lane highway, with loud traffic noise on the lanais, and are farthest from the beach. Buildings 10, 13, 17, and 19 are oceanfront sites, and closest to the beach, with no obstructing buildings.

PARKING: Parking is free and plentiful. Guests generally park in front of their building, with the lanai in the back of the unit, facing toward the west and the ocean. Note that part of the reason for the gated entrance is to prevent non guests from parking in the complex to access the public beach. At least one of the neighboring luxury hotel charges $30 per day for mandatory valet parking -who expect to be tipped.

DESIGN: The outside of the buildings are of an older block design from the late 1970s, with vertical bar railings on the covered brick floor balconies. Our unit was room 910, a single bedroom unit on the 2nd level with a partial ocean view. Units are classified as garden view, partial ocean view, ocean front view, and premium ocean front view, and priced accordingly.

THE UNIT: Our unit 910 was completely renovated, with A/C built in, and standard with no fee. The unit consisted of bedroom with a 40" flat screen TV, bathroom with extended shower area for rinsing snorkel gear, and double sink, separate toilet room, kitchen, living room, glass dining table for 4, and glass coffee table within the living room. Huge L shaped corner furniture in the living room in front of the 44" flat screen. 70 cable channels including ESPN. Vaulted ceilings added to the spacious feeling. 997 square feet in size -very large for a one bedroom condo.

LANAI: The covered balcony stretched the full length of the condominium, with 4 sliding screen doors, including 1 door to the bedroom. Two Tommy Bahama beach chairs, ice chest, and gas operated BBQ grill on the lanai.

KITCHEN: The kitchen was fully equipped with sets of 8 tall glasses, cup glasses, matching utensils, and relatively new no-stick pots and pans. The kitchen had a flat glass top electric stove with 4 burners, rotating plate within the built in microwave oven, regular oven, full size french door refrigerator, with ice maker. The kitchen had granite sink tops, stained wooden cabinets, and granite bar island with two stools. Ceiling lights added to the ambiance. Tiled floors in the kitchen and bathroom, and shower area, with granite sink top. All built in appliances stainless steel. Only fault was that some of the floor tiles near the refrigerator were cracked.

NOISE: Room was very quiet. Our neighbor downstairs had a 1 year old toddler, who cried a lot in the early morning around 4am, but we could only hear him through the open bathroom shutter windows, and not from the bedroom. The toilet room was located in its own room on the far side of the bathroom, and well away from the bedroom, so we didn't hear our downstairs neighbors flushing the toilet at night. And while sleeping, I did not hear my wife flushing our toilet. Three doors between the bedroom and the toilet ensured quietness. Running the A/C or the ceiling fans in the bedroom or the living room covered up outside sounds. Only fault here was that we had to keep the window shutters in the bedroom closed at night, as it overlooked the outside running A/C unit.

LAWN TRIMMING: Lawn trimming takes place every Wednesday, and due to the size of the lawns takes the entire day. Due the innumerable patches of lawn in the decor, much of this work is done with very noisy gas operated weed trimmers. Wednesday is a good day to drive the road to Hana, which will take all day.

SECURITY: the front entrance to the complex was manned 24/7 by a guard in a booth, with a power gate. The area between the oceanfront path and the main pool had two walkway gates, requiring a code combination. This may have been to keep the public from using the pools, as there was a public access way directly to the beach adjacent to the north side of the Elua. No electronic safe in the room. Ordinary key operated solid wood doors, instead of electronic card keys.

HOUSEKEEPING: daily housekeeping to make the bed, clean the bathroom, toilet and kitchen, replace dirty towels, and empty the garbage. Unit came with four 6 foot long white towels, plus 2 extra long blue beach towels. Closet with washer/dryer in the unit, with detergent provided. Automatic dishwasher in the kitchen. We were there only 5 evenings, and did not see the bedding changed during that time. Housekeeping came around 10am every morning.

WIFI was free of charge but on the slow side, even at 4am in the morning. And this was with the parking lot in front of us empty -i.e. the oceanfront building was not occupied. We would expect the wifi to be even slower with a full house sharing the internet access.

POOL: We were among the closest units to the main pool, overlooking the beach. The heated pool was approximately 40' by 15' with brilliantly colored new navy blue tiles, with white grout between the tiles on the sides and bottom. It was surrounded by reclining padded lounge chairs on a concrete patio, underneath a grove of palm trees, amid trimmed grass, for cover from the sunshine. The pool was empty most of the time we were there, as everyone went to the beach steps away. Next door was an exercise room, with a view of the ocean. There were outdoor showers to wash off the sand from the beach. The jacuzzi was adjacent to the other pool in the center of the complex, and was relief from driving the road to Hana an entire day.

ULUA BEACH: Our unit was located very close to the main pool, and had a partial ocean view from our lanai, living room and bedroom . Many guests used the parking lot in front of us to go to the Ulua beach. The Ulua beach was located beyond the pool, and beyond the oceanfront public path. We could walk to the Ulua beach from our front door in 2 minutes and 20 seconds, and took advantage of it to snorkel the adjacent reef multiple times each day of our stay. But if you were in building 21, farthest from the Ulua beach, it might take you 10 minutes to walk to the beach.

OCEANFRONT PATH: In front of the complex was a concrete oceanfront pathway some 4 to 6 feet wide. Very popular with pedestrians and joggers. Dogs, skaters, rollerbladers, and bicyclists prohibited. It starts from the public access roadway to the beach just north of the Elua Village. It stretches 1.4 miles to the public access roadway south of the Fairmont Hotel. This runs along the beach, separating the beach from the various luxury hotels in the area, including the Grand Wailea, the Marriot, the Four Seasons, Wailea Point, and the Fairmont. I ran to and from there twice at 620am in the morning. The brand new Andaz hotel has added a section with a rope bridge of boards just north of the Elua.

CONSTRUCTION: just north of the complex is the brand new Andaz hotel, the main building some 8 stories tall, farthest away from the Elua. Some of the two story secondary buildings closest to us are still under construction. There are times when sitting on the lanai, I could hear the noise of vehicles backing up, and trench diggers operating on the other side of the tall hedge. Apparently it was much worse earlier in the year, and the construction is finally winding down, as the exteriors near completion.

ENTERTAINMENT: On Friday and weekend nights, we would go through the oceanfront path to watch entertainers and hula shows at the Andaz. Walk a ways south, and there is a luau next to the oceanfront path.

SHOPS AT WAILEA: There are two shopping malls in Wailea. The Shops at Wailea is a 10-15 minute walk along sidewalks in front of the Elua. There is a general foods store called the Whalers which sells salad kits, hot packaged food ready to eat, along with some canned and packaged foods. There is also an ABC store, where you can get cartons of guava juice for about the same price as a supermarket. We had Longhi's $10 breakfast, and Tommy Bahamas early bird specials from 2 to 5pm for $7.

GIFT CERTIFICATES: We were given $20 gift certificates toward dinner at Tommy Bahamas and Ruth's Chris steakhouse in the Shops at Wailea mall, when registering by Destinations Resorts Hawaii, along with a 50% off Robert's Hawaii Magnificent Maui Bus Tour, and 15% off regular breakfast and lunch items at Longhi.

PLACES TO EAT: Try Joe's Bar at the Wailea Tennis club early bird special 530pm to 630pm 2 for 1. It's half way to the Wailea Gateway shopping mall. The Monkey Pod in the Wailea Gateway shopping mall a mile away is also recommended, if you can stand the noise, for early bird specials 3-530pm. Otherwise the going fare is about $35 to $60 per person for dinners in Wailea. If you are willing to drive 5 miles along the highway to the north, the Safeway shopping center in Kifei has an L& L Hawaiian BBQ, and some cheaper hole in the wall restaurants.

GOLFING: I don't golf. The Wailea Golf Club offers reduced green fees to Destinations Resorts Hawaii guests, which includes the Elua guests. The Wailea Ekolu Village and the Makena Surf are sister condominiums of the Elua within the Destinations Hawaii Resorts family, located right next to the golf courses, and more golf oriented.

TENNIS: The Wailea Tennis Club is half a mile away, and is open 8am to 6pm -no lighted courts. The Wailea Grand Champions Villas, a member of Destinations Resorts Hawaii like the Elua, is located adjacent to the courts.

SUMMARY: Modern renovated unit, with updated stainless steel appliances. Quiet comfortable sleep. Ideal for snorkeling. No driving, walk right to the beach and wade into the ocean. Ocean views while BBQing on the lanai. Walk to restaurants in the nearby shopping mall. We will be back, even if we can't get a steal of a deal on Livingsocial or Travelzoo, like we did this time!

HELPFUL: If you have questions or suggestions, please send me a message, and I will answer them. If you thought this review was helpful please mark the appropriate box.

Room Tip: Avoid rooms in buildings 1,2,3,4 and 21 as they get too much noise from the Wailea Alanui, a busy 4...
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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41  Thank robert c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinationResortsHI, Guest Experience Manager at Wailea Elua Village, responded to this reviewResponded 27 November 2013

Aloha....I would like to thank you for taking the time to post such an extensive review of Wailea Elua Village and the island of Maui. All the information you provided is extremely helpful for someone coming to Maui for the first time looking for nice clean accommodations and a desire to explore our beautiful island.

Mahalo,
Matt Smith
Destination Resorts Hawaii

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Reviewed 27 September 2013

This is an awesome place to stay if you want to relax. The grounds are immaculate and the facilities are kept in top shape. The property is also located on one of the best beaches in Maui. Soft sand and mini reef full of fish and turtles. Not much action but this is why we came here for the second time.

  • Stayed: September 2013, travelled with family
    • Value
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1  Thank VancouverTeddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinationResortsHI, Guest Experience Manager at Wailea Elua Village, responded to this reviewResponded 30 September 2013

Aloha....We appreciate your review of Wailea Elua Village and you are so right about Ulua Beach. Located directly in front of the property, it offers excellent snorkeling and fun for the entire family. I am glad that you have discovered this hidden jewel.

Mahalo,
Matt Smith
Destination Resorts Hawaii

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wailea Elua Village

Address: 3600 Wailea Alanui Dr, Check in at 34 Wailea Gateway Place, Suite A102, Wailea, Maui, HI 96753-8319
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #2 of 8 Speciality Lodging in Wailea
Price Range: £260 - £924 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wailea Elua Village 3.5*
Number of rooms: 65
Official Description (provided by the hotel):
Located on beautiful Ulua Beach, this private Wailea condo resort spans 24 acres of manicured lawns and gardens. Catering to an adult crowd where peace and relaxation are primary, there is easy access to the Shops at Wailea as well as the Wailea Beach Walk - a 1/2 mile path that wanders Maui's coastline through stunning sandy beaches, Hawaiian cultural sites and gardens, and the luxury seaside homes and resorts of Wailea. Outstanding amenities include two swimming pools, a whirlpool spa, paddle tennis court, putting green and BBQ facilities. Beautifully appointed 1-, 2- and 3-bedroom condos feature a separate living/dining area, fully equipped kitchen, private lanai or patio with barbecue grill and en-suite washer and dryer. Amenities include in resort credits for dining and spa services at nearby resorts, parking, hi speed Wi-Fi internet access, phone calls, housekeeping and a Maika'i grocery discount card. ... more   less 
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Also Known As:
Wailea Elua Village Hotel Wailea
Wailea Elua Village Maui

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