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“As good as you expect!”
Review of Four Seasons

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Four Seasons
Ranked #2 of 8 Hotels in Wailea
Certificate of Excellence
Westlake Village, California
2 reviews
“As good as you expect!”
Reviewed 6 August 2014

The service, the facilities, the location (the views), the people.... Everything was great!!!! We highly recommend to stay here, you will never regret. We don't have any doubt that we will stay here again in our next visit to Maui!

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank BPagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Sydney
Level 5 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 August 2014

You only live once, so why not splurge once in a blue moon. I booked an ocean front room and I was upgraded to a suite. Wether that was complimentarty or not remains to be debated. The hotel staff, restaurant staff and the establishemnt itself are all first class. Expect nothing but the best when you stay at this establishment. The beach is safe to swim at, however ALWAYS check the warning signs with the hotel staff or you can just sunbake on the sand or you can enjoy the pool amenities and read a good book. The evening sunsets are amazing whilst you enjoy your dinner with a cocktail or a glass of wine.

Room Tip: Corner suites are large and sunny
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  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Spica2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level 5 Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 August 2014

This has been my mantra for sometime and it was never more true then the Four Seasons Resort Maui at Wailea - upon arrival we were greeted with lei's and immediately swept into the fold of checking in - where we were offered an upgraded suite to better accommodate our group (my husband and son) - our room wasn't ready so our luggage stored and we were driven to the shops at Wailea and texted when our room was ready - from there we had nothing short of fabulous service. We were greeted by name and everyone from the pool and beach to restaurants and retail shops could not have been nicer. We had a lovely dinner at Spago's and whenever we left the hotel (although not what you are inclined to do) we were offered bottled water for the car and warmly welcomed back upon our return. The room (junior suite) well appointed and very spacious - when housekeeping failed to make up the sleeper couch for my son the first time we called - it was done immediately and we were paid a visit by the head of housekeeping and a lovely surprise awaited us when we returned from dinner the next evening. The attention to all the details made a stay at this property especially wonderful - the pool cabana's are free of charge and first come first serve - mini muffins, fruit and water awaits and your face can be spritzed with water. All in all just a wonderful staff and stay! NOTHING bad every happens at a Four Seasons and really at the Four Seasons Maui something GOOD always happens.

Room Tip: Junior Suite - Garden view - was great - not a great view but didn't miss it.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank gowilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Altos Hills, California
Level 6 Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 5 August 2014

There's many reasons why Maui is voted one of the top-2 or 3 U.S. Islands year in and out. It's just simply paradise. And there aren't many better options to spend your time there at the famed Four Seasons in Wailea. It has a little of everything for everyone, and is surrounded by two other epic properties which are great places to stroll to for a dinner 'out'; The Fairmont and Grand Wailea. You really can't go wrong at staying at either 3 of these, but for the purest form of luxury, with exclusive access to the best spa in the area, 4 Seasons is the way to go.

  • Stayed September 2013, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank 5easons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheaton, Illinois
1 review
Reviewed 4 August 2014

Best hotel experience I've ever had. The staff is fantastic! Rooms are spacious even the bathrooms. They go above and beyond. They had muffins and blankets for us on our early trip to see the sunrise over Haleakala. The restaurants are great. We had the experience of a lifetime. Thank you Four Seasons and kudos to the staff.

Room Tip: we were on the 5th floor with a partial ocean view - wonderful spacious rooms
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank jan503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level 6 Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 3 August 2014

I have been putting off writing this review, because I do not know how to adequately express into words how amazing the Four Seasons Maui was and how special they made us feel for our tenth anniversary trip. We stayed here at the end of June beginning of July. I had never stayed at a Four Seasons before, last time we were in Maui (on our honeymoon we stayed at the Fairmont Kea Lani). I remembered thinking, how could this place be so much better than the Fairmont (which we loved)? I also was laughing at one of the guide books that mentioned you would cry when you left this place. Well actually, I did cry when we were driving away.

What made this place so special was the service and the staff. Unbelievable. From the moment we drove up, with the leis from the greeters, that amazing mint lemonade (that we would grab a cup of daily), to the friendliest bellhop ever - Uncle A. (seriously, he is the best, and hugged us when we left). He was so funny with all his little jokes and insisting on taking our picture in the lobby. He took us to our room and there was champagne and a long stem red rose for us for our anniversary. The room was a great size, thought it would feel small after having stayed in a condo. The marble bathroom, amazing! I still miss the big tub, the huge sinks and the Hawaiian music. :)

We ate at the lounge bar one night, amazing, two nights later the waitress remembered our name. The bar tenders were so nice, gave us a special truffle treat for our anniversary. Ferraros was outstanding (reviewed separately). The concierge called me a few days prior suggesting I move my reservation earlier to ensure we got the best table, which we did.

The breakfast buffet, out of this world. We had the bed and breakfast package, so so worth it. Everything was great and we loved the made to order station. My husband tried the special daily, and I loved the french toast best. The greeter/hostess was so cute, she remembered our name by the second day.

We used their complimentary shuttle service twice to drive us to the shops at wailea (walked back) and Nick's Fishmarket (walked back). So convenient. The valet guys were also great, stocked our car with bottle water for our drive to the airport.

The beach is fantastic. No rocks to worry about, easy entry. The snorkeling right off the beach, out of this world. Lots of turtles around the black rocks. Loved that the beach chairs and umbrellas were complimentary! You will not find that at another resort. Also enjoyed the little hut stand Snorkels for beach days. Turkey wraps, $10, shaved ice $5 or iced coffee $5. Made a nice lunch to share (huge wraps, after a large breakfast). Charge it all to the room. Plus the guys will bring you water right on the beach, muffins, pineapple etc. They remembered our names as well.

Finally the pools. Swam in the fountain pool at night once, as it's 24 hours, but the real gem is the adult only serenity infinity pool. Out of this world. So beautiful and the service is perfection. My water glass was never empty. Loved the pool bar, husband got the drink in the pineapple, so fun! The chairs were the most comfortable chairs ever with cushions on them and the softest towel blankets. Again, the casabellas totally complimentary. Lunch by the pool was great. $20 for sandwiches, quesidillas etc. Enough to split between the two of us after our big breakfast. Rowena is also the sweetest, bringing around cool towels, cucumbers, popsicles, muffins, fruit, etc. She is so very kind. I also loved listening to the bubbles from the bubble loungers. This was the most relaxed I had been in a year (a long hard year being a high school teacher).

I cannot say enough about this place. It surpassed all of my expectations and I don't know how I can ever stay anywhere else. I will forever be comparing places to it.

Thank you so much for making our tenth anniversary trip truly special.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
5 Thank tropicaltammi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 August 2014

The four seasons Maui was an absolute dream. We went on our honeymoon last October, 2013 and couldn't have asked for anything more.

When we arrived, our airline had misplaced our luggage and Dan at the concierge/bell station was So helpful to us. He and his staff did the legwork for us and contacted the airline on our behalf to try to track it down. While it was still lost, we took our first of many trips to the local mall. The four seasons has a "shuttle" to the mall. The "shuttle" was actually a private transport in a Cadillac escalade. Wow! We felt like celebrities. (Aside, our luggage did arrive the first night, on our way back from the mall)

The resort is pristine. The pools were always clean and warm. I our first day we tried to go to the adults only pool, only to find out that seats were reserved and there was a waiting list. No problem, we went back downstairs to the regular pool and there was plenty of seating. In fact, there was no one next to us. After day 1 we discovered the private alcoves, kind of like cabanas, and there is no cost to occupy those. We made a point to get one of those first thing in the morning every day we were there and I think that's part of what makes this resort so special.

The resort also offers paddle boarding, with instruction if you've never done it before, snorkeling rental, etc.

We did the breakfast buffet and it was a good value. You can get waffles, pancakes, omelets, French toast, in addition to the regular buffet options of sausage, bacon, fried rice, scrambled eggs. You also get a smoothie shot at breakfast, yum.

Since we were traveling from a couple of time zones away our internal clocks were a bit off. We took this as opportunities to experience the resort on off times. We went to the hot tub and main pool at 4 am one day and it was blissful. We were the only guests around so we were able to swim and float and enjoy having the resort to ourselves.

This resort can't be beat. I can't wait to go back for an anniversary.

  • Stayed October 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
4 Thank Katie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons

Property: Four Seasons
Address: 3900 Wailea Alanui Drive, Wailea, Maui, HI 96753-5453
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Wailea
#1 Romantic Hotel in Wailea
#1 Business Hotel in Wailea
#1 Spa Hotel in Wailea
#2 Top resorts Hotel in Wailea
#2 Family Hotel in Wailea
#2 Luxury Hotel in Wailea
#2 Green Hotel in Wailea
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons 5*
Number of rooms: 380
Reservation Options:
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Also Known As:
4 Seasons Resort Maui At Wailea
Four Seasons Resort Maui At Wailea Hotel Wailea
Four Seasons Resort Maui Wailea
Four Seasons Wailea, Maui
Wailea Four Seasons

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