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“maui stay”

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Fairmont Kea Lani, Maui
Ranked #3 of 7 Hotels in Wailea
Certificate of Excellence
GreenLeadersBronze level
Prescott, Arizona
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“maui stay”
Reviewed 15 May 2014

Best place in wailea for the money. Great service and amenities. Rooms are awesome, suites. Bathroom is large enough to have a party in. Restaurants are pricey like most of the resort restaurants in Maui. Little cafe/store is a nice alternative(Cafe Ciao). Maids are excellent. Great toiletries/shampoo/soaps.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank DBalke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (950)
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English first
California
Level Contributor
112 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 15 May 2014

This place is truly fabulous: the spacious rooms and balconies, the quiet location, the beautiful grounds and pools, the beach, the most wonderful breakfast buffet I've ever had, 2 fabulous outdoor restaurants. This is a wonderful couples romantic getaway spot on Maui.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank claysea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 22 May 2014
Aloha, Claysea! Thank you for taking the time to write such a kind review. We are so happy that your recent stay was memorable and that you enjoyed so much the resort has to offer. It’s terrific that you found the hotel perfect for a romantic getaway. We look forward to welcoming you back again soon!
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Salem, Oregon
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 May 2014

First visit to the Fairmont Kea Lani in Wailea, Maui. After visiting other luxury hotels on this slice of heaven, the Fairmont really stands above the rest. Outstanding attention to any detail, no matter how small. Every staff member was beaming with a smile and great attitude. No request was taken as being trivial (more Keurig please).........delivered within 5 minutes or less. Immaculate landscaping and pools. Elegantly appointed rooms that are not the typical "box". Loved the open shower area and layout of the bathroom. Actually allows for two people to use the sink area at the same time! Excellent place to stay when on a trip to be pampered.

Room Tip: There are no "bad" rooms to be put into. It's nice to have a beach view, but the garde...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank secoinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 22 May 2014
Wow, thank you for your fantastic review! We are truly honored that you found The Fairmont Kea Lani to “stand above the rest." It’s wonderful to learn that you enjoyed the spaciousness of your suite and the friendly service from our team. We look forward to welcoming you back again very soon. Best wishes.
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Belmont
2 reviews
Reviewed 14 May 2014

My husband and I stayed at the Kea Lani to celebrate our 16th wedding anniversary and it was a wonderful experience! We can't say enough good things about the room, view, staff, grounds, restaurants, pools. We'll definitely return!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 22 May 2014
Aloha, Jennifer. Thank you for spending your 16th wedding anniversary with us! It’s fantastic that you had such a memorable experience and found the hotel perfect for your special occasion – “can’t say enough” says it all. We look forward to welcoming you both back again very soon. Best wishes and aloha.
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Honolulu, Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2014

We look for locations and settings that can provide a true escape from our busy lives. Well traveled and somewhat picky I must admit, we know what we want.
My husband is a golfer and I love to lounge, we need both readily available in most cases.
The Kea Lani is a long time favorite when we head to Hawaii, we also like the Four Seasons on Lana'i, and The Orchid on Big Island.

The Kea Lani is best overall, the staff are incredible with recognizing us when we return and make us feel special.

Allen at the pool is so warm and kind, Kayla too. The service is very good and the drinks are delicious.

Evan at the desk is always kind, he and his team are very efficient.

The fitness center is small and has no view, but it is clean and serves its purpose.

My husband would eat at KO every night if I let him, I love it too but need a change from time to time, Keri is great, Nanette too.
The deli is special to us, the ladies who work there are the best overall in remembering who we are and what we like, I tell everyone I can that this is the best bang for the buck.

We love the new spa, it is beautiful and the massage services are perfect to wash away the thoughts of work on Oahu.

Not a fan of the resort charge, but we realize its a trend, hopefully just a fad.

Our recent trip was plagued with challenges regarding flights, lost luggage, and traffic; but once we got to our hotel, we sighed with joy.

Who can complain about the suites, they are perfect, request ocean views and you will never want to leave your room.

Bridget and Carl

Room Tip: Choose Ocean Views!
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Green Features: From what I've read, they are all over it. While not our first priority, it does hold them apart.
  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank Bridget H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 22 May 2014
Aloha Bridget and Carl! It's extremely gratifying to learn that The Fairmont Kea Lani is the perfect fit for you. We’re delighted that your expectations continue to be exceeded and that you enjoy everything the resort has to offer, including the Willow Stream Spa. We also sincerely appreciate you recognizing our team members by name who contributed to making you feel so special during your visit. Best wishes and we look forward to welcoming you back on your next trip to Maui.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gotha, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 May 2014

What a lovely hotel, great location, service and restaurants, we especially enjoyed Ko and the breakfast buffet which is awesome. We were having a fantastic relaxing time that is until a group TELUS arrived. What a bunch of yobs, loud, uncouth and totally out of place here, constantly shouting and swearing. Such a shame that a hotel of this caliber allows these type of groups to ruin it for other vacation guests and TELUS should be aware of how their staff represent their company this is a total let down other than that the hotel is super

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Shehopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 16 May 2014
Aloha and thank you for your review. While it’s wonderful that you enjoyed the resort and Ko restaurant, we’re very sorry to learn that your vacation experience wasn’t completely relaxing. We’re proud to welcome many different guests to the hotel – honeymooners, couples, families, small groups – and work hard to ensure that each individual has an outstanding visit. We’re very sorry that this wasn’t the case for you and have passed along your feedback. We look forward to welcoming you back in the future. Mahalo and best wishes.
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Hillsborough, California
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 13 May 2014

We have been coming to the Kea Lani for about 20 years.... before the Fairmont chain acquired the property. It is a family favorite! We have stayed in both the suites and the villas - all great. The beach is wonderful - the pools are super and large enough to not feel packed even during the winter holiday season. There is an adult pool as well which is great! I recommend that you find a travel agent or package that includes the wonderful breakfast - other wise that is very costly. The whole scene at the Kea Lani is charming - the staff is top notch, from the check-in to the concierge staff who will help you with dinner ideas and reservations. There is a free shuttle service that you can use that will take you throughout the Wailea area to and from your dinners, to golf courses and the tennis centre. I love this property. Tip: join the Fairmont's Presidents Club (free) for free or upgraded wifi at all Fairmont properties)

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Remembertoenjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 22 May 2014
Aloha Barbi. Thank you for your wonderful review and for being such loyal return guests over the years! We’re delighted that your expectations continue to be exceeded and that you appreciate all that the resort has to offer. Being a “family favorite” is exactly the experience we strive to achieve, so we couldn’t be happier. Mahalo for the many valuable tips for our future guests. We look forward to welcoming you and your family back many more times to come. Warmest aloha!
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Additional Information about Fairmont Kea Lani, Maui

Property: Fairmont Kea Lani, Maui
Address: 4100 Wailea Alanui Dr, Wailea, Maui, HI 96753-8449
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Wailea
#2 Spa Hotel in Wailea
#2 Business Hotel in Wailea
#2 On the Beach Hotel in Wailea
#3 Luxury Hotel in Wailea
#3 Green Hotel in Wailea
#3 Romantic Hotel in Wailea
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Fairmont Kea Lani, Maui 4.5*
Number of rooms: 450
Official Description (provided by the hotel):
Discover the essence of Maui at Fairmont Kea Lani, Hawaii's only all-suite and villa luxury resort. Nestled on the golden sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. Fairmont Kea Lani is the ideal island getaway with four unique restaurants, three swimming pools including an adult-only pool, a comprehensive fitness and wellness program and unrivaled access to the best adventures across the island. ... more   less 
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Also Known As:
Fairmont Kea Lani Maui Hotel Wailea
Fairmont Hotel Wailea
Fairmont Maui
Fairmont Wailea
Wailea Fairmont
The Fairmont Kea Lani
Fairmont Kea Lani, Maui Wailea

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