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“Great Experience” 5 of 5 bubbles
Review of Fairmont Kea Lani, Maui

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Fairmont Kea Lani, Maui
Ranked #2 of 7 Hotels in Wailea
Certificate of Excellence
GreenLeadersBronze level
Toledo
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Experience”
5 of 5 bubbles Reviewed 6 June 2014

This resort provided everything we needed to make our anniversary great. Adam, Mgr., and the entire staff were wonderful! After visting other properties we were so happy we stayed at the Fairmont. Shuttle Service Wow!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Miche A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,138 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (926)
Date | Rating
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English first
Plymouth, Massachusetts
1 review
5 of 5 bubbles Reviewed 6 June 2014

We have been staying at the Fairmont Kea Lani since the 31st of May. We are headed home on June 11. This has been a wonderful family vacation full of many laughs, beautiful sunsets, sunny days spent by the pool and beach, and hours visiting this beautiful island. We had the utmost in service from the moment we stepped foot in the lobby after a long flight. We were welcomed by staff more than willing to accommodate us any time that we needed-more often than not- they anticipated our needs. The location is beautiful and the food wonderful at all of the restaurants. Tonight we had the most amazing dining experience. We spent the day fishing and we brought the fish back to be cooked at the KO restaurant. The chef, Richard did a wonderful job preparing for us the fish that was caught. Our waiter, Andrew was the reason we dined at KO for the second night of our trip.We loved him the first night we dined there and he suggested we come again. We would be amiss not to mention Roland, who also provided for us superior customer service at our table. We feel like we have made wonderful new friends! We definitely hope to return to Maui in the next few years and we will absolutely be staying at the Fairmont. We have had a wonderful experience!

Room Tip: We had adjoining suites on the 4th floor.
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nancy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 13 June 2014
Aloha Nancy, We’re incredibly happy that you are having an exceptional experience and, most importantly, that it has been very memorable for your family. We strive to provide our guests with warm and engaging service so there is no higher compliment than knowing this has been accomplished. We will absolutely pass along your kind words to Andrew, Roland and Chef Richard. Thank you for your review - we hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

You know you've arrived in Wailea as soon as the speed limit decreases and you see beautiful tree-lined streets and exclusive properties such as The Fairmont Kea Lani. Known as the part of the island where it rains the least, staying on the south shore is a great bet. The Fairmont is an all suite hotel so every guest room is spacious. The service is top notch and the amenities are just as expected.

I suggest renting a car so you can explore the area and local towns nearby. A drive up to Lahaina for an afternoon is a great way to spend time. Explore this gorgeous island. I hope you'll love it and its people as much as I did.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travel_Junkie75CB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 13 June 2014
Aloha! We couldn’t be happier you found Wailea! We're pretty biased, but agree that Maui's southern coastline is pretty special. Thank you for your kind compliments and all of your great tips for our future guests. We'll look forward to welcoming you back very soon! Best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folsom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

I love this hotel. Price is high but If you stay here you won't be disappointed! The views are incredible, the staff are very helpful and friendly, and there are TONS of small details that they provide which make the experience unforgettable.

I would say, stop off at the Safeway on the way to the hotel to grab some drinks and munchies because the restaurant prices are fairly high.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Allypandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 13 June 2014
Aloha! Thank you for taking the time to write such a kind review. We are so happy that your recent stay was memorable and that you enjoyed all the small details that make our resort so special. Thank you for recognizing the friendly and attentive service from our staff. We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

We visit the Fairmont Kea Lani every year. While all of the rooms are full suites and are great, the most amazing place is the villas in two rows right next to the beach. The villas are two story, two bedroom villas with enough room for 8 people. The villas are NOT inexpensive, at about $2,400 per night but it is very nice. You have a private plunge pool on your patio and walk right out to the lawn in front of the ocean. The staff replenish staples such as water and juice for you daily as well as fruit and if you stay in the Kea Lani buffet breakfast for four is free daily. Architecturally speaking, this is a gorgeous place through and through. The amenities at the Kea Lani may not be as fancy as the Four Seasons slightly north of the Kea Lani but given the view orientation of 95% of the room being full ocean front! and the villas as opposed to the four seasons pricier rooms with partial ocean orientation and not very inspiring design, I will stick with the Kea Lani. The service is relaxed but still elegant and it's nice that you see the same staff and bartenders from year to year. The villas at the Fairmont Kea Lani will always be my home away from home.

  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gregjmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 13 June 2014
Wow! Thank you for your detailed review and for being such loyal return guests over the years! We’re so pleased that your expectations are exceeded each time you visit and that you recognize our staff and the friendly relaxed service you receive each year. Our villas are very comfortable and often considered a "home away from home" to guests, so it’s extremely gratifying to learn you feel this way too. We look forward to welcoming you many more times in the future. Mahalo and best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockville
1 review
5 of 5 bubbles Reviewed 4 June 2014

terrific place, was recommended to us by family member and met all our expectations. we would highly the Fairmont Kea Lani for a great family vacation spot in Maui. Location was also very good and Wailea area is very nice.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keyport
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

Would stay here again without hesitation!
Beautiful room/hotel/grounds
Fantastic beach/pools/friendly staff
Many extras/attention to detail
Main restaurant is pricey...and poolside grill should be open for dinner...would have been nice to have traditional hawaiian music playing by pools during the day....our only complaints

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
3 Thank Jacqueline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Kea Lani, Maui

Property: Fairmont Kea Lani, Maui
Address: 4100 Wailea Alanui Dr, Wailea, Maui, HI 96753-8449
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Wailea
#1 On the Beach Hotel in Wailea
#2 Business Hotel in Wailea
#2 Green Hotel in Wailea
#2 Spa Hotel in Wailea
#2 Luxury Hotel in Wailea
#3 Romantic Hotel in Wailea
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Fairmont Kea Lani, Maui 4.5*
Number of rooms: 450
Official Description (provided by the hotel):
Discover the essence of Maui at Fairmont Kea Lani, Hawaii's only all-suite and villa luxury resort. Nestled on the golden sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. Fairmont Kea Lani is the ideal island getaway with four unique restaurants, three swimming pools including an adult-only pool, a comprehensive fitness and wellness program and unrivaled access to the best adventures across the island. ... more   less 
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Also Known As:
Fairmont Kea Lani Maui Hotel Wailea
Fairmont Hotel Wailea
Fairmont Maui
Fairmont Wailea
Wailea Fairmont
The Fairmont Kea Lani
Fairmont Kea Lani, Maui Wailea

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