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“The lounge really makes this hotel”

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Chateau Tongariro Hotel
Ranked #1 of 2 Hotels in Whakapapa
Tauranga
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The lounge really makes this hotel”
Reviewed 6 August 2011

Nice place to stay. The lounge makes itall worth it when the weather closes in. The rooms and facilities are ok, but feel like they have just had the minimal overhaul when they were renovated. Having a room with a bath is well with the extra after a day on the snow. Service could be a little friendlier. Overall nice place to stay, close to whakapapa.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoshAgnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (338)
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English first
Auckland Region, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2011

We were married here in 2005, and every time we stay it reminds us of a stunning, memorable weekend. The service is excellent, and cocktails in the sitting room in front of the fire is about as decadent as it gets. The food is always top notch as well, and the restaurant manages to feel private and intimate even when it is full (i marvel at how you can have a quiet whispered conversation even when it is busy, the acoustics are miraculous!). It is certainly not the cheapest accomodation in the area, but we have always been treated like royalty, and with the ambience of a secluded french chateau i think it is remarkable value!

Room Tip: ask for a drivers room if you want the royal experience but on a budget... they may be small, but th...
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  • Stayed November 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank thebrownehornet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 26 July 2011

We saw the lights from a distance and knew that we are approaching the Bayview Chateau. It was past 5 pm and it was already dark. The bright lights of the Chateau were a welcome relief after driving for more than 2 hrs. We were so in need of a winter holiday that we subtracted an extra day in Rotorua just to be here at Mt Ruapehu. There are two ski fields here unfortunately accommodation at the Tongariro National Park is limited and we are so glad to stay in the Bayview Chateau in two standard rooms.

This hotel is rather old built in 1929. Despite its age, the hotel is beautiful both on the inside and outside. The lounge area is huge with a great view of the meadow and mountain. There are 2 lovely fireplace to hang around from the cold winter outside at the lounge and the library next to it. This is our first time sitting by a fireplace and what an amazing experience it was watching the snow falling outside. We are quite surprised by how big the logs are. A wonderful staff who helped with our luggage earlier, even told us to help ourselves putting logs to the fire. He chatted with us for a while and also offered to take our family photo.

Our connecting rooms use the old fashion keys. The heaters in the rooms and the electric blankets worked perfectly. This is a very quiet hotel and sleep comes naturally. There is a cafe and bistro across the road which we wanted to try but unfortunately did not because the snow fall almost became a blizzard and the roads turned to an ice skating ring.

This is a definitely once in a life time stay which will forever remain in our thoughts.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank romgozaimas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
78 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 16 July 2011

We were quite unfortunate when we stayed there as the weather was bad and you couldn't see mountains behind but this did mean we speant a lot of time in the hotel which was a pleasure.

We enjoyed afternoon tea, snooker, used the sauna and spa and had an excellent evening meal. The rooms were good with an excellent bathroom and I defintely hoep to stay there again some time.

  • Stayed January 2011, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Alan222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Level Contributor
309 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed 11 July 2011

The approach to the hotel is breathtaking. A magnificent building silhouetted against the slopes of the volcanic Mount Ruapehu. The reception area is just as promising, and then you walk past the restaurant and the billiard table to go to your room and.... disappointment.
Our room was small, dark and gloomy, and the furniture seemed to be of the same vintage as the building itself and offered no view. In this context the reception area started to look old-fashined and pretentious, and we noticed that most of the guests were of somewhat advanced age.

Stayed January 2011, travelled as a couple
Helpful?
1 Thank Tony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 July 2011

WE spend weekend in the hotel, lovely place. The room was nice but had a very unpleasant odour I guess from previous guests, and light bulb was off. However staff was very friendly and helpful, it was an amazing experience sitting by the fire listening to the music, sipping vine and watching the snowfall. Food was ok too. We loved it and we go back.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RitaAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taupo, New Zealand
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 July 2011

The room we stayed in was lovely,but it was one of the better ones in the older part of the Chateau,friends stayed in one of the rooms that needed doing up so i think they paid too much.But the new wing looks better.The best thing about going there is the Food its of a very high standard , the room was clean and the staff are friendly and there are some lovely walks.will be back

Room Tip: 304 was the one we had but we were up graded
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank swiwi51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau Tongariro Hotel

Property: Chateau Tongariro Hotel
Address: State Highway 48, Whakapapa, Tongariro National Park 3951, New Zealand (Formerly Bayview Chateau Tongariro)
Region: New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Whakapapa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Chateau Tongariro Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
Everything we do at the Chateau Tongariro Hotel we believe in providing you with a timeless elegance. We believe that preserving tradition and history is most important and as the hotel is located within a dual World Heritage National Park, conservation and culture are also at the forefront of your experience. Tongariro National Park provides a stunning natural playground bursting with diverse landscapes for visitors to the Chateau Tongariro to discover. Chateau Tongariro provides accommodation, restaurants, bars and conference facilities and is an all-seasons, utterly timeless experience not to be missed. ... more   less 
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Also Known As:
Bayview Chateau Tongariro Hotel Tongariro National Park
Bayview Chateau Tongariro National Park

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