We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Classic”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Chateau Tongariro Hotel
Ranked #1 of 2 Hotels in Whakapapa
Certificate of Excellence
San Diego
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Classic”
Reviewed 7 October 2013

From the moment we stepped off the Train in National Park, the staff took great care of us. After a short shuttle ride we checked in and immediately felt at ease. Highlights: Of the Chateau: Out Room, Backgammon in the Lounge, Snooker (we were rookies, but the bartender took care of us), Lounge Bar (Classic cocktails with a Feijoa twist - sours and mules), Pia Hanga, overall ambiance, staff. Of the Area: Although a rainstorm a few days before our arrival melted most of the snow, there were plenty of things to keep us busy. We had great weather for short treks around. Silica Rapids should not be missed. Taranaki Falls was flowing full after the storm. These offered great well-maintained tracks with opportunities for some great views. The Department of Conservation Visitor Center holds some excellent displays - and don't pass up the short videos!

Room Tip: The original room we had was great. I would suggest a valley long range view toward the golf course...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GDexterD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,544 reviews from our community

Traveller rating
    532
    561
    284
    103
    64
See reviews for
275
941
52
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (344)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Wellington, New Zealand
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2013

Just 4 hours drive from Wellington, this Hotel was somewhere I had wanted to stay since first seeing it 10 years ago. The hotel appears like a mirage when approaching it - like a replica of an imagined European hotel in the Swiss Alps, but with the backdrop of Mt Ruapehu.
This weekend getaway proved to exceed expectations in many ways.
The building itself is very interesting and attractively retro (1920-30's decor), and fully renovated only about 20 years ago.
The suite we had was clean and up to expectations. Service in the hotel was exemplary. The room was quiet and had magnificent views .
We ate dinner in the Ruapehu Room restaurant in the hotel, and we were very happy with the quality of the decor, furnishings, service and especially the fine dining food.
Excellent value for money in both accommodation and food.
We had no problem getting a late checkout. There is a 2 hour walk (return takes 2 hours) to Taranaki Falls close to the hotel and I recommend taking it.
All in all, the best weekend getaway from Wellington we have yet discovered.
Note : It is an easy drive north from Wellington, unless you you go via Wanganui, as we did, where the Wanganui to National Park road is quite winding. Highway 1 via Wairou is easier driving.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lytham St Annes
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 October 2013

We planned a skiing weekend an booked the Breakfast and evening meal package transport to the Ski fields is just out side. The fields were all closed as it was raining rather than snowing, however, there are some great walks on the door step. So we had a good time and the evening meal and service were great. It was the same menu both days so could have been restricting. The hotel was warm in character, temperature and Staff behavior. The room was great with a view of the mountain for a short while anyway before the weather closed in.
Real old colonial feel to the place with a big log fire and lots of people around on the Saturday. We didn't use the swimming pool which was small and empty while we looked around, the gym and Sauna looked fine to.

Nice weekend stay we will probably repeat in the summer and walk the Tongariro pass.

Room Tip: We asked for a room with a view of the Mountain
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertsPaul1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney NSW Australia
Level Contributor
281 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 28 September 2013

It was a real treat to stay here. We booked online with the trip advisor special, and on arrival were upgraded to a mountain view room.

Although very cold outside, the whole interior was toasty warm. Staying here was like stepping back in time, in the huge main area where we enjoyed a drink before dinner there was a pianist playing beautiful music. This room was gorgeous with the huge chandlers and large bay windows.

The service was excellent and all the staff were very friendly. The room was large and very comfortable. The bed was also extremely comfortable.

The only two little negatives were no free wi fi, which we knew before we went, and the walls were not terribly sound proof, as we could hear our neighbours in the bath. This was not really a problem for us though.

I would love to return here, and will do so if I'm ever in the vicinity again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hokeypokeysue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level Contributor
119 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 24 September 2013

This hotel is a well known landmark and stands out majestically with the mountain as a backdrop. It's a bit of a trek to get there but it's an imposing ediface on the landscape. It's old but well maintained. Food was amazing. But if you're not a skier, there's not much to do. Unless you ski, 1 nite there is plenty.

Room Tip: This hotel is a well known landmark and stands out majestically with the mountain as a backdrop. It...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank biddz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2013

We travelled from Auckland for a weekend away to celebrate a new job. The reception staff were friendly but it didn't stop the disappointment we felt as we went to our room :( Our room reminded us of staying at your grandparents. The furniture was miss matched, rooms dimly lit as minimal natural light, plastic toilet seat and over the bath shower which looked unappealing. For $220 a night we felt this was over priced.

Unfortunately I then had a bed bug/flea bite. We complained to reception who I don't recall apologising but resulted in 3 staff members examining my bite and THEN a photo was taken!!! This left me humiliated. We received a "complementary" upgrade which looked like any other standard hotel room but it was nice.

Did not spend long in the pool as in the "bowels" of the hotel.

We opted to drive back home sunday night as we didn't wish to spend another night there. Again no apology or refund......a lesson learned.

Room Tip: I would recommend visiting the Chateau purely to enjoy the lounge ambience and the high tea. If you...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mistressq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Israel
Level Contributor
150 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 20 September 2013

At the Tongariro park. The best place to stay. Very well located. Nice staff and kindly. I asked for room with view and received one with the view to the parking place. But the room was good and well provided. The restaurant over priced. They have a cinema but only films for childrens till late nigth.

Stayed September 2013, travelled with friends
Helpful?
Thank Moshe47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Whakapapa
0.2 mi away
Skotel Alpine Resort
Skotel Alpine Resort
#2 of 2 in Whakapapa
428 reviews
15.5 mi away
Powderhorn Chateau Mount Ruapehu
7.7 mi away
Adventure Lodge & Motel
Adventure Lodge & Motel
#1 of 3 in Tongariro National Park
495 reviews
Show Prices
Show Prices
Show Prices
7.7 mi away
Plateau Lodge
Plateau Lodge
#1 of 9 in National Park Village
252 reviews
15.7 mi away
Ruapehu Mountain Motel & Lodge
16.2 mi away
The Peaks Motor Inn
The Peaks Motor Inn
#2 of 6 in Ohakune
191 reviews
Show Prices
Show Prices
Show Prices

Been to Chateau Tongariro Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chateau Tongariro Hotel

Property: Chateau Tongariro Hotel
Address: State Highway 48, Whakapapa, Tongariro National Park 3951, New Zealand (Formerly Bayview Chateau Tongariro)
Region: New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Whakapapa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Chateau Tongariro Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
Everything we do at the Chateau Tongariro Hotel we believe in providing you with a timeless elegance. We believe that preserving tradition and history is most important and as the hotel is located within a dual World Heritage National Park, conservation and culture are also at the forefront of your experience. Tongariro National Park provides a stunning natural playground bursting with diverse landscapes for visitors to the Chateau Tongariro to discover. Chateau Tongariro provides accommodation, restaurants, bars and conference facilities and is an all-seasons, utterly timeless experience not to be missed. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Agoda, Odigeo, Traveltool, S.L.U., Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Chateau Tongariro Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bayview Chateau Tongariro Hotel Tongariro National Park
Bayview Chateau Tongariro National Park

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing