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Reviews (477)
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Reviewed 20 September 2013

We stayed here for 2 nights. Our room was fantastic with views to the snow covered mountains on 2 sides and it had a balcony as well. The food in the restaurant was outstanding and plentiful. The staff were all polite and helpful & our room was very clean and spacious. Overall we were very pleased to stay here and would recommend it based on our experience.

  • Stayed: September 2013, travelled as a couple
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Thank Rogita180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Well appointed Hotel, with easy access to the mountain in the morning. Friendly and helpful staff answered questions that we had about the ski field. Booking the room was easy to do online and the staff were informative on arrival. Booking in to the resturaunt was easy.
We had dinner at the resturaunt and it was fast and delicious with very generous portion sizes.
Would definately dine there again.

Room Tip: The cabins are nice and quiet for families, away from the resturaunt and bar facilities.
  • Stayed: August 2013, travelled with family
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Thank Jackie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

Just stayed for 6 nights to go skiing at Mt Ruapehu. Had a Bunk room in Backpacker section of Hotel. I was the sole occupant of the room which had 3 bunks + a hand basin. It was clean & tidy with a good standard of bedding & towels. Was nice to find the heater on & the room warm on arrival.
If you want to self-cater, kitchen has adequate facilities (could do with some more mugs) - can be a bit crowded at Breakfast time. There is dining/lounge room nearby. You can of course eat in the Restaurant in the Hotel section. Showers & toilets were adequate & clean.
Normal rate per night of $50 is great value. I got a deal as stayed for 6 days.
Staff all friendly & very helpful. Shuttle which picks you up at the door & takes 10 mins up the Bruce road to Whakapapa Skifield is very convenient & can be booked at reception.

Room Tip: Room 325 was good - is a sufficient distance up the passage from the kitchen.
  • Stayed: August 2013, travelled solo
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Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

My partner and I stayed three nights. Rooms were cosy and clean. But loud at night! Restaurant food was top notch. Nice evenings sitting by the fire with a glass of wine after a day snowboarding! Great location for travelling only 10 mins up the mountain. All staff were very helpful and sorted our shuttle easliy for us stress free stay. The only down point for us would have to be the spa, bottom of the spa was filled with grit and small area to try and get changed etc.

  • Stayed: August 2013, travelled as a couple
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Thank cherie2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013 via mobile

Only stayed for one night due to inclement weather! The receptionist was very friendly and helpful.
Ate in the restaurant that evening and was pleasantly surprised by the really good food!
The room was a decent sized triple with comfy beds and a sink in the room.
There was also a wardrobe which was handy.
I was generally happy enough bar the loud noises and banging going on at night. Definitely stayed in the backpacker part of the hotel. But all in all, a decent hotel for the bargain price!

  • Stayed: July 2013
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Thank CiaraPennyLane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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