Stopped here just after Xmas 2013. When we arrived it was fairly quiet, we ordered our (delicious but pricey) cling-filmed sandwiches and took them on to the balcony to eat. So far, so peaceful. Then a bus or two arrived and the café quickly filled up. Perhaps it was the sudden rush of (gasp) customers that prompted the following performance from (we could only presume) the manager…
Arriving on the balcony with a bowl, he bellowed “WHO ORDERED THE FISH CHOWDER?”
Silence from the stunned diners.
The daughter of a young family sitting next to where he stood piped up: “It was me.” “WHERE’S YOUR TABLE NUMBER?” he demanded, “HOW CAN I BE SURE THAT THIS IS YOUR ORDER WHEN YOU DON’T HAVE YOUR NUMBER?” to which the parents calmly explained that when a member of staff had brought their coffee order out, they had taken the table number away with them. This apparently wasn’t a satisfactory explanation; he held fast to the chowder and boomed “DID ANYONE ELSE ORDER A FISH CHOWDER?” at the bewildered customers.
So somewhat reluctantly, he set the chowder down for the girl, muttering “you should really have your number, how can I know whose order it is if you don’t have your number…” (Note: no apology) and to the relief of everyone gathered, disappeared back inside.
We (and probably every customer in earshot) were stunned! What an appalling way to speak to someone, never mind a customer! He was a fairly large man, and with such an aggressive temperament, I found him genuinely intimidating. We left swiftly after this spectacle vowing never to eat there and line his pockets again.
Yes the fresh salmon was lovely, but it’s possible to get fresh salmon elsewhere where you won’t be publicly screamed at.