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“Very basic small room”

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Heartland Hotel Fox Glacier
Ranked #10 of 10 Hotels in Fox Glacier
Nottingham
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very basic small room”
2 of 5 bubbles Reviewed 6 April 2014

We weren't in the hotel, we were in a tiny but clean room with a bed and washbowl in. It was pretty cramped. The restaurants nearby were fantastic and Fox Glacier was well worth seeing as is the rainforest pathway leading up to it. Heartlands Hotel was part of a full package which was booked for us. The porter struggled with my luggage and it was quite a way from hotel reception.

  • Stayed February 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank WanderersNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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186 reviews from our community

Traveller rating
    25
    42
    60
    30
    29
See reviews for
40
85
11
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 6 April 2014

The hotel is simple and a bit dated. Good for a stopover of one night.
Room is clean but not much view as ours is facing other people's home. A bit warm in the afternoon sun too. Good to go outside for an early morning walk to have a view of the snow capped peaks.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kenneth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 1 April 2014

This place in Fox Glacier which is such a small town of very few places and shops, is a great place. The hotel is very simple and small. Has a great pub in the hotel. The rooms are very sober and old school and you might have to pick your luggage to the room and no lifts ....so steps...

The break fast here is very basic. The views are very good from the room...

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samragyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
126 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 29 March 2014

Welcoming was perfect, a lovely clean room with outstanding views. Delightful breakfast and evening meal. There was so many choices on the menu, I felt spoilt. Staff so helpful and always a smile and thank you. Recommend it

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 11 February 2014

We stayed at this hotel in Jan/14, and the standard was appalling!!The security was very bad, no locks on the windows and the door had no sufficient secure lock,especially being on the ground floor.The room was tatty and very tired, not at all welcoming.The shower had a huge hole in the wall,which was dangerous, and no safety in the shower area. Wi-fi did not work.So sad, was such a lovely town, to be let down by a terrible,pricey hotel. Backpackers seem to be cleaner and brighter..........
very disappointing

Room Tip: just don't go!!!!!!!
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank penny r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fox Glacier hotels

Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 9 February 2014

The guy in the reception was very kind to replace our room , however the place looks so sad and when we chose to spend time in the lobby the reception came to turn off the lights around 11pm.
Way two expansive for such a basic place.
Although , the room was very clean.
I feel I want to get more for such a price.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 21 January 2014 via mobile

The room was clean and of a reasonable size. The bathroom was nice. There is just one hour a day free WiFi (per room) although it's just $5 to make that 24hrs.

It was one of the more expensive hotels we stayed at in New Zealand and didn't feel worth that extra money. There was also a 3% credit card surcharge sprung on me when paying - I booked through a third-party website and it wasn't mentioned anywhere except on the counter on a small paper sign. When you travel from overseas, you have v little option but to pay it.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank SarahsOffAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heartland Hotel Fox Glacier

Property: Heartland Hotel Fox Glacier
Address: 11 Cook Flat Road | P O Box 2, Fox Glacier, Westland National Park (Te Wahipounamu) 7859, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Fox Glacier
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 10 Hotels in Fox Glacier
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Heartland Hotel Fox Glacier 3*
Number of rooms: 167
Reservation Options:
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