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“Excellent Stay”

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Bella Vista Motel Fox Glacier
Ranked #1 of 11 Hotels in Fox Glacier
Certificate of Excellence
Reviewed 1 April 2014

Only booked here for 1 night, but should have stayed longer. The staff and facitlities were exellent. On check in we were advised of all the activites in the area. Jill booked us a flight over the Glacier with a landing. It was superb and would reccommend this to everyone.
We were given 500mb of free wifi, which was really great as most places had only provided 100mb. We were able to catch up with everyone at home.
Restuarants were all within walking distance, and would recommend The Last Kitchen.
Definitely be back and will stay longer

Room Tip: All clean and comfortable.
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  • Stayed: February 2014, travelled as a couple
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Thank Jackie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 March 2014

Jill and Bill are most welcoming hosts with a wealth of local information. Nothing was too much trouble for them and they even loaned us bikes. The units are spotless and well equipped. There are good eating places nearby and make the effort to go to Lake Matheson where the restaurant is excellent. Immediately behind the motel is the walkway/cycleway up to the glacier you could not stay any closer. Laundry facilities were very reasonable.
Fantastic value for money.

  • Stayed: February 2014, travelled as a couple
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Thank Mar186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

On a recent trip around the South Island we stayed for a couple of nights at this motel. The owners were very helpful in explaining to us the local attractions, a walk around Lake Matheson is a must! The food at the restaurant next door was excellent. And this motel was extremely clean, modern and well appointed, we enjoyed the complimentary Wi-Fi. Thankyou so much for an enjoyable stay in a lovely part of the country. We will return.

  • Stayed: March 2014, travelled as a couple
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1  Thank teedub2909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

We arrived late in the evening and were greeted with a friendly smile from the gentleman who was on reception and were given a really great deal on a 2 night stay at the Bella Vista Fox. He and his wife showed us all the things to do in Fox and we really needed another day.The room was modern and spotlessly clean with a very comfortable king bed and we were only a minutes walk to nearby restaurants.
Thanks so much for your help and kindness whilst we were in Fox Glacier

  • Stayed: March 2014
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1  Thank Kiwi5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

The Bella Vista was centrally located; within easy walking distance of a couple of pubs and restaurants although Fox Glacier town is tiny anyway. The unit we stayed in was spotless. We didn't use the kitchen facilities but it seemed well equipped. I used the laundry facilities which were very reasonably priced.

The reception staff were very friendly and suggested that we had time to walk up to the Glacier and we followed their advice. So glad we did as we enjoyed the return walk in sunshine the following day it was grey, damp & a lot of low cloud; so much so the helicopter flights were not running. We also followed their suggestion to drive to Lake Matheson and thoroughly enjoyed that excursion.

  • Stayed: January 2014, travelled as a couple
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Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

Recently stayed at the Bella Vista Fox Glacier while travelling throughout New Zealand. Unfortunately, this motel was not anywhere near the level of comfort and friendliness that we found at other Bella Vistas in other cities. Apparently, there is a reason this particular motel is currently ranked 7 out of 10 in this small town. Beds were uncomfortable and dated (sagging), heater did not work well (would only stay on for a few seconds), etc. For the most part, however, the room was clean and tidy. It was the attitude of the owners that really turned us off. I should have believed the several reviews here that mentioned that the owners can be unhelpful and even rude. To be fair, I did not even bother to mention the above issues to the hosts to see if they could remedy the issues due to how poorly I was treated earlier. Just want worth the aggravation. Given the high price of this motel, I would have expected more helpful hosts and better amenities. It just seemed like they were not interested in being helpful. Even the little things like the milk or local recommendations that were provided at other Bella Vistas were missing here. Would not stay at this place again. Disappointing, especially when compared to other Bella Vistas.

  • Stayed: March 2014, travelled with family
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2  Thank Korcoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bvfox, Owner at Bella Vista Motel Fox Glacier, responded to this reviewResponded 26 March 2014

As the owners of this business we are very disappointed and concerned when we receive such a negative review. Unfortunately as you use the name Korcoug and not the name you registered under I have no idea who you are or which unit you stayed in. Obviously I don't recall any conversations but we always endeavour to give all our guests a warm welcome and provide them with all the relavant information for Fox Glacier sights, activites and dining.
I'm sorry if you found our attitude to be unfriendly.
Regarding your heater had you adjusted the thermostat it would have stayed on as long as you wanted it to. There should have been milk in your fridge on your arrival. If there wasn't it was a staff oversight and a simple phone call to reception would have sorted this matter.
With regards to the beds sagging these are relatively new and only ever receive comments about how good the sleep quality was.
We take all review seriously both positive and negative, but i'm pleased to be able to say out of the several thousand guests we've hosted this Summer 99.9% of them lhave been very satisfised with both the service and product we supply.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014

Fox Glacier as a town doesn't have a lot of choices. The Bella Vista is clean, has a microwave and is within a block or two of pubs and restaurants. The front desk staff was very helpful and patient. We only stayed one night on our way through from Queenstown to Christchurch but I have no complaints.

  • Stayed: March 2014, travelled with friends
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1  Thank fishingchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bella Vista Motel Fox Glacier

Address: 55 Main Road | Main Road, Fox Glacier, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Fox Glacier
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Fox Glacier
Price Range: £80 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bella Vista Motel Fox Glacier 4*
Number of rooms: 24
Official Description (provided by the hotel):
Newest accommodation complex in Fox Glacier. Superior accommodation in the heart of the Village. Stroll to restaurants and cafes. ... more   less 
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