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“Good food and a warm welcome” 4 of 5 bubbles
Review of Alice May

Alice May
Ranked #2 of 19 Restaurants in Franz Josef
Price range: US$7 - US$23
Cuisines: European, New Zealand, International, Healthy
More restaurant details
Restaurant details
Good for: Kids, Special Occasion Dining, Local cuisine, Child-friendly, Groups, Romantic
Dining options: Lunch, Brunch, After-hours, Dinner, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: As warm and welcoming, as a traditional English Carriage House. The white walls and exposed rafters are adorned with riding tack, farm tools and other historic artifacts. While the wooden floors, wagon wheel bar stools and open fireplace add to the warmth.
Bournemouth, United Kingdom
Level Contributor
37 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Good food and a warm welcome”
4 of 5 bubbles Reviewed 4 May 2014

We ate here shortly after power was restored to Franz Josef following the storms caused by Cyclone Ita. As a result it was extremely busy, hence we were pleased to be offered a table despite our not having booked.
The service was friendly and courteous despite the number of customers - and our food was delicious, well presented and without delays.
Recommend a visit if you are in town.

Visited April 2014
Helpful?
1 Thank PeteWR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,118 reviews from our community

Visitor rating
    497
    379
    156
    50
    36
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wellington, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“winter special”
5 of 5 bubbles Reviewed 2 May 2014

we have a dinner here last 2 nights ago and we have their winter special which is $30.00 where you can have soup and roast or fish chips and dessert which is very cheap yet very delicious meal ,with a friendly staff.
I just read their review and Its not right what they post its opposite for us, actually that Chinese group are the rude one not the staff.

  • Visited May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank zarah143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasco, Washington
Level Contributor
4 reviews
“Pork Belly? Yes!!!”
5 of 5 bubbles Reviewed 2 May 2014

I was introduced to pork belly at Alice Mays. Quite delightful! I have tried it many times since. All are under par. The waitress from Eureka promised it'd be great. Like the name of that town....I found it!

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank JBR_PSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“All foreigners and big groups please read this”
1 of 5 bubbles Reviewed 30 April 2014

Our treatment at the Alice May restaurant was absolutely horrific.

We were a group of eight that visited the restaurant and were under no impression that it was a fine dining establishment. Patrons dined in t-shirts and walked in with trek shoes, beer was being served. Beer was being served.

We talked, we laughed, as expected of any large group and made a reasonable amount of noise. We were neither high nor drunk. After dessert, we decided to play a game that included making the sound of a werewolf which a few of us did. NONE of us howled at the top of our lungs and we only did it ONCE.

Immediately, we were rudely interrupted by one female service staff and she said, with a look of contempt and sheer disgust, I quote, "please stop making noise, the noises you are making is absolutely awful." We were shocked. The "noise" we were making certainly didn't warrant such a response.

Here's a lesson in good service. She cld've said "I wld appreciate if you cld keep your voices down" or a thousand other similar variations expected of a waitstaff to paying customers.

We tried to nicely explain later that she cld've found a better way to put it across but her response was even more appalling. She tld us that she was already being very polite by not screaming at us and tld us to leave.

We were under such a good impression of New Zealand until our unfortunate encounter with this black sheep.

Regardless of how good the food may be (it wasn't stellar), the entire experience can be ruined by bad service.

Of all the many other restaurants our hostel staff recommended, we regretted picking Alice May and wld strongly advise foreigners unfamiliar with the restaurant's strange "speak as though you are in a library" culture to avoid this place. It is certainly not the place for large groups who want to boisterously laugh or chatter over dinner either.

A restaurant who hires such a waitstaff does not deserve your money.

  • Visited April 2014
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
2 Thank OneZie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
“Wonderful ending to a great day!”
5 of 5 bubbles Reviewed 30 April 2014

Great friendly welcome when we arrived. We were recommended the 3 course special for $30 and it was all delicious. Couldn't fault anything! Presentation of food and wonderful, helpful waitress Lara was great, especially the way she dealt with a rude Chinese group!

  • Visited April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank samowens62128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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