As a group we visited this restaurant for dinner after an awesome Skydive but our celebratory moods were soon quelled by the rudest female waitstaff in existence. She has short blond hair, regarded us with indignity and aversion for "noise-making" which certainly didn't go above reasonable levels. Sure, we get it, Kiwis like peace and quiet and we try to respect that. But in a restaurant that serves beer, and seemed more casual (people walked in wearing t-shirts and trek shoes, there was no dress code and music was being played fairly loudly), we were certainly caught unaware that loudness (think: excitable young ladies who just completed skydiving) was unacceptable.
We can easily accept if the woman had come up to us and told us POLITELY to keep our voices down as we may be disturbing the other customers but God forbid, no! She stomped over and told us that the noise we were making was "awful!" That was the single, rudest thing anyone has ever said to any of us, and even more horrifying that it shld come frm a SERVICE PERSONNEL to PAYING customers!
Part of any dining experience is often social and includes the company of friends. I think it is not unreasonable to expect that sometimes, people do get carried away and talk above the normal tone of voice. Why, if keeping a restaurant quiet is so important, surely Alice May shld spare no expenses on having sound proofed rooms? Perhaps the cost can be deducted from this rude female waitstaff's salary since she's such a strong proponent for silence.
A real disappointment. I have been to New Zealand twice and had such a good impression of the people until i met this woman.
I'm hard-pressed to even give a rating for "bar scene" and "atmosphere" for this place on Tripadvisor because there is only one honest answer, zero.
Visit this place only if you want your dining experience to be quiet as a temple.
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