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“Great location, cozy room”
4 of 5 bubbles Review of The Terrace Motel

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The Terrace Motel
Ranked #4 of 13 Hotels in Franz Josef
Certificate of Excellence
Toronto, Canada
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great location, cozy room”
4 of 5 bubbles Reviewed 27 November 2013

We stayed at The Terrace Motel on October 30th because of it's central location to shops and restaurants and we were not disappointed. Check in was efficient and friendly. Parking in front of our room had an overhang which was nice since there was a light drizzle. We drove up to see the glaciers at The Franz Joseph and the hike was pleasant after our day of driving. We had dinner at Alice May's Bistro next door - very nice! We picked up a few groceries at the Four Square store in town so we were set for the next day's drive to Wanaka.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomike49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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296 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Christchurch, New Zealand
1 review
5 of 5 bubbles Reviewed 13 November 2013

We had a really good one night stay. Our second in this great motel. It was nice & quiet & so handy to the town centre. Also the welcome & courtesy of the staff was spot on. Comfortable beds & well equipped for a 1 nighter or longer & it was easy to find.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballarat, Australia
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 October 2013 via mobile

We've recently spent three very enjoyable days at Franz Josef glacier. We stayed at the Terrace Motel on recommendation of other TripAdvisor reviews.
We were certainly not disappointed. Ideally situated motel provides easy access to all aspects of the town.
Our hosts could not have made our stay more enjoyable. They were extremely friendly, helpful and able to assist with all our requirements.
Our room was well presented, very clean and provided us with all we needed.
Importantly, the motel was in a very quiet location, guaranteeing us a very peaceful night's sleep.

Stayed October 2013, travelled as a couple
Helpful?
Thank Kiernan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra - Wadi Musa, Jordan
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 14 October 2013

From our first conversation on arrival with the receptionist until our departure, this accommodation has all you will need. Great location, central location, good information, ease of bookings, big rooms, comfortable beds etc etc.
Definately put this place on you list as a secure , value for money place to stay at Franz Joseph.
David

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank DCURIK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, Manager at The Terrace Motel, responded to this review, 16 October 2013
Thank you very much for your review David, it was great to meet you and a pleasure having the four of you stay with us! We are so happy that the Terrace ticked all the boxes for you. We were more than happy to help with your helicopter flight bookings and pleased that the weather held out for you! We hope you enjoyed the rest of your travels! kind regards, Natasha.
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Poznan
1 review
5 of 5 bubbles Reviewed 10 October 2013

We stayed 3 nights and had a lovely time in Franz Josef, the Terrace was the perfect base for our family to explore the local activities. Our room was modern with a good sized clean bathroom. The beds were comfortable and parking was right by our room. The owners of the motel were very helpful and there suggestion of Okarito was very good (it is nice to stay somewhere where you can talk to the owners who care about your stay rather than the usual chain hotels)

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Garczyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, Manager at The Terrace Motel, responded to this review, 16 October 2013
Thank you very much for your review of the Terrace motel Garczyk. We are thrilled to hear that you enjoyed your stay with us. We love to offer advice and suggestions on places to visit locally and actives that we think you will enjoy. We have been here for many years and like to think we have a good knowledge of local attractions, anything from sky diving to beautiful walks in Okarito as you mentioned. There is something for everyone in Franz Joseph! Thanks again and we wish you all the best with your travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 October 2013

We stayed two nights (but there is a lot to do in the area and wished we could have stayed longer). The location is great meaning we could walk to restaurants and most of the attractions. The room was large, off the main road so no traffic noise and we could park under cover which was great for unloading our suitcases in the rain. The owners were very helpful in providing information. There is a Kiwi (native bird) centre opposite the Hotel which is worth visiting. The restaurant beside the Motel is worth visiting.

Room Tip: Rooms 1- 7 have covered parking
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Aga D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMFJ, Manager at The Terrace Motel, responded to this review, 10 October 2013
Thank you for your review on our motel. we enjoyed having you stay with us. We are always happy to provide information on the local/surrounding activities and assist with bookings from our office. The kiwi center across the road from us has just hatched lots of kiwi chicks, so definitely worth a visit! We are very happy you enjoyed your stay, thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 21 September 2013

We arrived here after the long drive all the way down from Nelson. The welcome was warm, and we were given recommendations of things to do and places to see despite the weather.

The room was round the back and we were able to park right outside so no need to carry cases a long way.

We were initially told that WiFi costs would be added to our bill, but quickly that was corrected to it being included. It also didn't drop out around the room unlike some other places we stayed.

Unfortunately, our visit to Franz Josef was cut short due to the weather, and we had a to leave after one night - but this is definitely a place to consider staying if you want to go glacier viewing.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanMcN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMFJ, Manager at The Terrace Motel, responded to this review, 10 October 2013
Thanks for your review Dan. Yes unfortunately the weather was not kind to you during your visit, typical rainforest climate! We are glad however that you enjoyed your time with us. Apologies for the wi-fi mix up, Natasha was not aware it was complimentary. We hope the rest of your travels were safe and enjoyable!.... and included some sunshine!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Terrace Motel

Property: The Terrace Motel
Address: 15 Cowan Street, Box 44, Franz Josef, Westland National Park (Te Wahipounamu), New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 13 Hotels in Franz Josef
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Terrace Motel 4*
Number of rooms: 11
Official Description (provided by the hotel):
The Terrace is the closest Motel to the centre of Franz Josef Village, yet on a quiet side street. The 4 star Terrace Motel offers views of snow capped mountains and the Croz Glacier from its grounds. Unlimited Free Wi-Fi and free on-site parking are included. The Terrace offer Hotel style rooms along with rooms with cooking facilities, next to reception is a quiet restaurant operated by two of Franz Josef most experienced restauranteurs. The Terrace is the closest Motel to Franz Josef's free Glow Worm Caves and Franz Josef Kiwi Bird Centre where guests can experience New Zealand's national bird up close. The Terrace offers spacious ground floor accommodation with electric blankets and electric heating, flat-screen Televisions, tea/coffee making facilities and all en suite bathrooms, some feature a Spa Bath. Guests have a choice of studio's or spacious 1 and 2 bedroom apartments. Most rooms features stove tops and microwaves along with a dining area (please note Hotel style rooms offer tea / coffee and breakfast making facilities only). All rooms are serviced daily. Guests have access to shared laundry and barbecue facilities with outside tables and chairs. The tour desk can organise a range of activities including discounted helicopter flights, hikes, kayaking, horse treks and glacier walks. ... more   less 
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