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“Host with insider knowledge” 4 of 5 bubbles
Review of The Terrace Motel

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The Terrace Motel
Ranked #4 of 14 Hotels in Franz Josef
Certificate of Excellence
Scot in Wales
Level Contributor
161 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Host with insider knowledge”
4 of 5 bubbles Reviewed 24 January 2014

Franz Josef is really a town for people who want to experience fun, thrills and nature and as such, there is a tremendous range of places to stay. The Terrace Motel gets our vote.
Good sized rooms with a comfortable bed, shower room/toilet and a compact kitchen area with all the utensils you need. There is the thoughtful complimentary small bottle of milk given to you when you arrive and if it's information you need of what to do and with which company to do it with, ask the owner, Logan. He is a mine of information and very helpful.

Room Tip: Consult Logan before you book trips. He gives good advice.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BobCScotinWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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287 reviews from our community

Traveller rating
    146
    107
    29
    3
    2
See reviews for
63
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Franz Josef, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 January 2014

Close to town, nice staff and very clean place. Stayed two nights during my trip through the south island. The staff and the owner are really helpful and make you feel welcome anytime. Will definitely recommend this motel in future.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rikke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 January 2014

The room was very clean and spacious, it has a kitchen with everything you need. They even provide salt and pepper. I thought that was very thoughtful.

The host Logan was very friendly and helpful. We had a very enjoyable stay at this motel.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

Very clean, good location and wonderful staff. Extremely helpful and knowledgeable. The beds are comfortable and have heat pads so they stay warm. The owner will go out of his way to make your stay fun and memorable.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 January 2014 via mobile

Great staff ! Up to date rooms that were very clean, not to mention this is a great location. You can walk to restaurants and get a view of the Glacier !! Also to boot Wifi is free! Compared to what I saw in the area I was very pleased with our choice of the Terrace.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Pete M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grenoble
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 January 2014

We were given a Nice Warm welcome and all the information to make our (unfortunetely) short stay a very pleasant experience. The motel was very spacious and a nice surprise. The only issue was that the Wifi connectivity was limited.

  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, Owner at The Terrace Motel, responded to this review, 24 February 2014
I am glad you had a good stay and thanks for your comments.

As per my above comments I hope we now have all wifi issues resolved by getting one of the aerials reset.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Carolina
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 11 January 2014

We spent 2 nights here in a 2 bedroom unit with our daughters. The motel is in a perfect spot to explore the area and enjoy the restaurants. The owner was very welcoming and he went out of his way to make sure we enjoyed our activities around the town. The wifi was great (recently upgraded). The rooms were clean. The maids were very friendly.

Room Tip: We had a room with an incredible view of the mountains.
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ejb99tn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Terrace Motel

Property: The Terrace Motel
Address: 15 Cowan Street, Box 44, Franz Josef, Westland National Park (Te Wahipounamu), New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 14 Hotels in Franz Josef
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Terrace Motel 4*
Number of rooms: 11
Official Description (provided by the hotel):
The Terrace is the closest Motel to the centre of Franz Josef Village, yet on a quiet side street. The 4 star Terrace Motel offers views of snow capped mountains and the Croz Glacier from its grounds. Unlimited Free Wi-Fi and free on-site parking are included. The Terrace offer Hotel style rooms along with rooms with cooking facilities, next to reception is a quiet restaurant operated by two of Franz Josef most experienced restauranteurs. The Terrace is the closest Motel to Franz Josef's free Glow Worm Caves and Franz Josef Kiwi Bird Centre where guests can experience New Zealand's national bird up close. The Terrace offers spacious ground floor accommodation with electric blankets and electric heating, flat-screen Televisions, tea/coffee making facilities and all en suite bathrooms, some feature a Spa Bath. Guests have a choice of studio's or spacious 1 and 2 bedroom apartments. Most rooms features stove tops and microwaves along with a dining area (please note Hotel style rooms offer tea / coffee and breakfast making facilities only). All rooms are serviced daily. Guests have access to shared laundry and barbecue facilities with outside tables and chairs. The tour desk can organise a range of activities including discounted helicopter flights, hikes, kayaking, horse treks and glacier walks. ... more   less 
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