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“A tad costly but cabin spacious”

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Franz Alpine Retreat
Certificate of Excellence
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A tad costly but cabin spacious”
Reviewed 19 December 2013 via mobile

The 2 bedroom cabin is spacious. I like the large kitchen and the dining table sits 6 comfortably. There are two sofas in the dining room which means there is enough seating for 4.

At check-in, we were pleasantly surprised at being told we would get an early Christmas present in the form of a free continental breakfast - but which never came. This was okay because it wasn't part of the contract but I wished we were not offered the "Christmas present" to begin with.

Wifi is not free so I am confused by other writers who said it was, unless their deal was different.

The location is slightly out of town but is great if you want peace and quiet.

Stayed December 2013
Helpful?
1 Thank HaileySingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this review, 25 December 2013
Thank you for your feedback.
We do apologize your "Christmas present" was overlooked!
The wifi at the moment works on a voucher system which can be found at reception, my apologies that was not clarified to you.
We hope you are enjoying the rest of your travels, thank you for choosing JagEscape Franz to be a part of your vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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288 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Sydney, Australia
Level Contributor
153 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 19 December 2013

Whilst not luxurious, the cabins are set in a peaceful area with spectacular views of the mountains. The cabins are clean and new and had all the amenities required for a short stay. Breakfast ingredients being delivered to the cabin the night before was very handy. Enjoyed our stay.

Stayed January 2013, travelled with family
Helpful?
1 Thank FamilyTraveller5ofus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this review, 25 December 2013
Thank you for your feedback, we appreciate it.
We are glad you enjoyed your stay with us, hoping the rest of your vacation was amazing. Thank you for choosing JagEscape to be a part of your New Zealand stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
110 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 18 December 2013

Lovely cottages, modern, clean and self contained. We got the one at the end which had fabulous views of the mountains.

Special mention must go to Jo, the manager, who couldn't do enough to ensure our stay was as great as possible.

Room Tip: The one at the end, the 2 bed cottage had great views
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mkellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this review, 25 December 2013
Thank you for your feedback, it is appreciated.
We are happy you enjoyed your stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 December 2013

Stayed here in November for 2 nights. Jo was very welcoming and extremely helpful with booking the trips you could do. Explained to us where to get cheaper petrol, where to eat etc.

Chalet was clean, well equipped and we were very comfortable. Franz Josef is a fantastic place and Jo made it a lot easier. There was plenty of utensils, and towels too.

Room Tip: All of good quality
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this review, 25 December 2013
Thank you for your feedback, it is appreciated.
We are so happy to hear you enjoyed your stay with us, you were a pleasure to have :)

Thank you for choosing JagEscape to be a part of your New Zealand vacation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2013 via mobile

We booked 2 cabins 1 night through bookings.com which appeared perfectly fine on the confirmation email received by both parties. Upon arrival there was an error in their books saying we had 1 cabin for 2 nights and all other cabins were booked. For 6 people this was disappointingly squishy however the manager was very kind/quirky and did her best to accommodate us in the 1 cabin. She proceeded to lower the price and offer all she could for the mistake. Thanks

Stayed December 2013
Helpful?
1 Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this review, 25 December 2013
Thank you for your feedback, it is appreciated.
We do apologies for the inconvenience of the error in the booking system, you were a pleasure to have as guests and hope the rest of yours travels have been wonderful!

Thank you for choosing JagEscape to be a part of your New Zealand vacation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2013

We had a warm welcome from the host, Jo and she was helpful in every way, giving us a lot of tips on what to do in Franz Josef. The moment we stepped into the 2-bedroom cabin, we loved it. One of the best accommodation in our 14-day trip. We booked very early (3 months) and got a very attractive price but even if we have to pay a bit more, it is worth it. The kitchen has almost everything to prepare a good meal. Big, clean table top to prepare your food as well. Big fridge, big dining table. It is just so spacious that you don't feel cramped at all with all the furniture around. It is modern looking and don't feel drappy. Bathroom well stocked up with all the good stuff. To sum it up, we just love the place. Just regretted not checking in earlier to enjoy the place more.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fsj2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this review, 25 December 2013
Thank you for your feedback, it is appreciated.
We are so happy to hear you enjoyed your stay with us, we strive to make things as comfortable and homely as possible. Thank you for choosing JagEscape as part of your New Zealand vacation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 December 2013 via mobile

After Greymouth, Franz Josef was a welcome surprise, this is how we had envisaged New Zealand to be.

The Alpine Retreat fits right in. A very friendly reception from Jo was followed by us finding our great lodge with a back drop of the mountains.

Accommodation is great. Clean, nicely decorated and has all the mod-cons.

Fully recommend staying here!

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Pete1923465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this review, 25 December 2013
Thank you for your feedback it is appreciated!
Happy to hear our little Franz Josef delivered what you where looking for :)
It was a pleasure having you stay with us, thank you for choosing Jagescape as part of your New Zealand travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Franz Alpine Retreat

Property: Franz Alpine Retreat
Address: 2 Donovan Drive | State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #4 of 12 Speciality Lodging in Franz Josef
Price Range (Based on Average Rates): £
Hotel Class:4 star — Franz Alpine Retreat 4*
Number of rooms: 9
Official Description (provided by the hotel):
Franz Alpine Retreat gives you the perfect retreat in the most beautiful location this country has to offer. Whether you are travelling alone, as a group or a family, it has personalised facilities that fully immerse you in the surrounding environment.Franz Alpine Retreat has been purpose built with facilities that allow you to feel at home, relax, do your own thing and ultimately enjoy the breathtaking environment around you. Our chalets can sleep up to 5. Chalets are equipped with full gas cooking, kitchen - dining room, electric blankets, SKY + Freeview, Wireless Internet, Phone & insect screens. Other facilities within the complex DVD library, BBQ, full laundry facilities, continental breakfast.A perfect place to stay - your home away from home! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, Priceline, Agoda, Travel Republic (UK), TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Franz Alpine Retreat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Franz Alpine Retreat Hotel Franz Josef

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