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“Greta value accommodation and exceptionally helpful managerial team”

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Franz Alpine Retreat
Certificate of Excellence
Reviewed 18 February 2014

Great value accommodation providing the convenience and practicality of a motel/self catering apartment with the added bonus of the little touches you would expect from a hotel.

The two bedroom cabin we had was spacious and attractively furnished. We were only here for one night but it would make a great base for spending a few days exploring the glaciers.

Above all else we were made to feel very welcome by Jennifer and David. They went the extra mile and offered us service more akin to a concierge in a 5* hotel. Making recommendations and reservation for dinner and booking, driving my wife into town and loaning us DVD's to entertain my daughter.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with this hotel
Thank Instapav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this reviewResponded 29 March 2014

Thank you James for the wonderful review, it is very appreciated. Your family was lovely to have stay with us, of course I was more than happy to assist you however possible.
Hoping the rest of your vacation and visit with family was wonderful!

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130 - 136 of 291 reviews

Reviewed 12 February 2014

This proved to be a good choice for two couples traveling together. It was quiet, comfortable and clean. We each had our own bedrooms and shared a bath. We cooked our dinner after going to the hot pools for a soak.

Room Tip: They are really all the same units so it doesn't matter.
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  • Stayed: February 2014, travelled with friends
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Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this reviewResponded 29 March 2014

Thank you Patricia for taking the time to write this review, it is appreciated. We are glad you enjoyed your retreat on a West Coast wet evening, the Hot Pools are definitely a lovely place to relax and enjoy the rainforest in that weather

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Reviewed 11 February 2014

I arrived on a bus and found that I was outside of town with no transportation. Not to worry, the manageress offered to drive me into town to a restaurant that supplied a shuttle back to Franz Alpine Retreat. I wasn't very enthusiastic as I was very tired after travelling all day. Then she offered to take me to the grocery store which was just what I needed. The chalet was new, modern, very clean and quiet and peaceful. The manageress and her boyfriend were the friendliest most helpful couple I could ask for.An excellent place to stay. The electric blanket was wonderful as the bed was nice and warm when I got in

  • Stayed: February 2014, travelled solo
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1  Thank Keith K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this reviewResponded 29 March 2014

Keith, it was such a pleasure meeting you! thank you so much for the lovely review, we hope the rest of your trip went well and you enjoyed your time in Australia as well.

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Reviewed 9 February 2014

We stayed one night and the views were great. Our cabin had a few minor issues such as a sticking drawer and damaged blinds. The site itself felt a little unfinished and could do with some polish for the money. The staff were lovely and really friendly.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with this hotel
Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this reviewResponded 29 March 2014

Thank you Charlotte for the review. We appreciate your feedback on our chalets, we are currently working on these minor issues, we hope you enjoyed the rest of your vacation.

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Reviewed 28 January 2014

Stayed here for 2 nights in Nov 2013. The chalet was very clean, modern and a great size. Good position for the glacier and all the places to eat and drink in town. 2-3 mins in a car. 1 of our party left his boots in our previous hotel. they went out and borrowed a pair for our early morning hike.Great for couples, friends and family. Thank You.

Room Tip: All much the same, all great
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  • Stayed: November 2013, travelled with friends
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1  Thank kevin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this reviewResponded 4 February 2014

HI Kevin, thank you so much for the review it is appreciated.
Happy you were all able to get out and experience the glacier comfortably, and enjoyed your stay with us.

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Reviewed 23 January 2014

We booked this after seeing trip advisor reviews and it was everything we could have hoped for at the price. We had 2 x 2 bedroomed chalets for 8 adults. The accommodation was modern spacious, comfortable, clean and Jennifer and her partner were both extremely helpful and very friendly. If you stay there ask about the complimentary Hummer transport offered by the Blue Ice restaurant in town, a great travel experience followed by the best meal out we had in New Zealand. Thanks for the recommendation Jennifer.

  • Stayed: January 2014, travelled with friends
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Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this reviewResponded 26 January 2014

Thank you for the review John!
Your families were so much fun to have stay with us, so happy we could help you experience the best Franz has to offer. Hope you got some great photos on the Heli tour :)

If ever you or family/friends pass through Franz be sure to let me know, we will take good care of them.
Enjoy the rest of your vacation!

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Reviewed 19 January 2014 via mobile

Modern nice tidy accommodation, the host was super friendly and really helpful. Free wifi was a nice change. A quiet peaceful quiet setting about 5ks from town, individual roomy chalets, separate bedrooms and a large living area, great family accommodation.

Stayed: January 2014, travelled with family
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer F, Manager at Franz Alpine Retreat, responded to this reviewResponded 26 January 2014

Thank you for the review Paul, it is appreciated.
It was a pleasure having your family stay with us, hope you enjoy the rest of your vacation.

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Additional Information about Franz Alpine Retreat

Address: 2 Donovan Drive | State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #6 of 14 Speciality Lodging in Franz Josef
Price Range: £92 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Franz Alpine Retreat 4*
Number of rooms: 9
Official Description (provided by the hotel):
Franz Alpine Retreat gives you the perfect retreat in the most beautiful location this country has to offer. Whether you are travelling alone, as a group or a family, it has facilities that fully immerse you in the surrounding environment. Franz Alpine Retreat has been purpose built with facilities that allow you to feel at home, relax, do your own thing and ultimately enjoy the breathtaking environment around you. Our chalets can sleep up to 5. Chalets are equipped with full gas cooking, kitchen - dining room, electric blankets, SKY + Freeview, Wireless Internet. Other facilities within the complex include Book exchange, DVD library, BBQ, full laundry facilities available, Kiwi "continental" breakfast and activity bookings. A perfect place to stay - your home away from home! ... more   less 
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Also Known As:
Franz Alpine Retreat Hotel Franz Josef

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