We arrived and were greeted by a really friendly new member of staff. She was polite and bubbly and we were made to feel welcome. The private room was basic but it was clean if not a little expensive but it had all we needed for 2 nights and with limited choice locally you expect to pay a little more.... After a change of plans and an enquiry about a refund for the second night the manager was very blunt with her response. Okay rules are rules but there's a way of going about things with an eye on your customer but the manager seemed miserable. We were just over an hour outside the deadline as pointed out by the nice staff member who initially indicated that a refund shouldn't be a problem... We can understand that this rule may need to be enforced but her attitude made passing the desk and checking out a little awkward! No empathy whatsoever.... Apart from that the hostel looks like a good place for a backpacker to mix with a large communal area with games and cooking facilities.
- Official Description (provided by the hotel):
- YHA Franz Josef Glacier offers 4 star Gold Qualmark-rated backpacker accommodation in a lush rainforest setting. Our convenient location, well-equipped communal areas, and lively atmosphere are what make us popular with our guests. Our hostel is set back just behind the main street, a short stroll from the heart of the village and only a five minute drive to the famous Franz Josef Glacier. Fox Glacier is just 30 minutes drive away. The large open-plan lounge and dining area features extras like a fireplace, piano, guitar, board games, pool table, and more. 2GB free WiFi per day helps our guests stay connected to friends and family at home. Our TV room is well-stocked with free DVDs and we even have popcorn! The kitchen and laundry are fully-equipped for your convenience, and the sauna is just an added bonus after a day exploring the glaciers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Booking.com, HostelWorld, Odigeo, Hotels.com, Expedia and Ebookers so you can book your YHA Franz Josef reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Franz Josef Glacier Yha Hotel Franz Josef