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“Very nice rooms.”

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Scenic Hotel Franz Josef Glacier Hotel
Ranked #9 of 13 Hotels in Franz Josef
Houston, Texas
Level 6 Contributor
182 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Very nice rooms.”
Reviewed 14 November 2013

I'd have to assume this is the bet spot in town. The rooms are very nice, especially for a rustic-ish tourist town. Breakfast was good-not-great. Definitely overall a good choice. I'd go back if I was passing through again. Walkable to most places you'd want to eat and to the main intersection/shops in town.

  • Stayed November 2013, travelled solo
    • Value
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Helpful?
1 Thank HouTexTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 16 November 2013
Dear HouTexTravel

Thank you for taking the time to share your hotel review with the wider TripAdvisor community. The Scenic Hotel Franz Josef Glacier is certainly one of the best hospitality establishments in Franz Josef Glacier and we work hard to make sure that it stays this way.

Please visit us again next time you are passing through.

Yours sincerely,

Alexander
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625 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Christchurch
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 November 2013

Stayed here over Labour weekend and had a lovely 2 nights. Room was comfortable and has been fairly recently upgraded. Lovely view of the mountains (once the weather cleared). The beds were ultra comfortable also. Reception staff were very friendly and helpful. Nice cheap drinks at the bar and just average food in the restaurant. Would stay here again.

  • Stayed October 2013, travelled with family
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Helpful?
Thank edgeNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 11 November 2013
Dear edgeNZ

Great to see that guests from Christchurch don’t hesitate to make the trip to Franz Josef Glacier, and especially pleasing to read that you have enjoyed our hotel at its best. I hope you agree with me that the west coast of NZ is a special place, ideal for that wee break away from home.

Thank you for sharing your feedback and I look forward to welcome you back some day soon.

Best regards,

Alexander
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Blind River, Canada
Level 6 Contributor
244 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 1 November 2013

We had a superior twin room with a balcony and a view of the mountains. Absolutely wonderful. Drank in the view as we had coffee on the balcony. The grounds are very well kept as are all the buildings . Wish I could remember the block we were in to recommend our room, but it was immediately across from the main building and reception. A large room with two ! easy chairs - hard to find sometimes. Lots of counter space and lots of room for the suitcases on a permanent bench. Nice thick carpet instead of an industrial type carpet. A very large shower with thick fluffy towels. It was a very quiet, relaxing place to stay. We were here for two nights to visit the glaciers. Did not eat at the hotel, but picked up breakfast at the grocery store a short walk away.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank travellover795943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 11 November 2013
Dear travellover795943

I am pleased to read that you have truly enjoyed your stay with us and in Franz Josef Glacier.
You stayed in one of our superior rooms in the Douglas Wing. These rooms have been fully refurbished in mid 2012, where one of the main focus was on guest comfort and design. And it looks like that we made the right decision….

When you visit us next I hope that you will take the time dine in our Glasshouse Restaurant what has just reopened for the Summer Season.

Best regards,

Alexander
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CHENNAI,INDIA
Level 6 Contributor
257 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 25 October 2013

We were in this hotel only for a night but found the town and the hotel so good that we would have loved to stay longer.the staff are very courteous and the breakfast great. I will come back and stay here ,soon.

Room Tip: All blocks are around the reception and restaurant area and equidistant .
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
1 Thank RAVI K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 26 October 2013
Dear RAVI K,

Thank you for the positive feedback you have shared with us and the TripAdvisor community.
I also would have loved to see you stay longer but hope that there will be a next time in the hopefully not so distant future.

Warm regards,

Alexander
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Cincinnati
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 October 2013

We did not end up staying at the Scenic Hotel at Franz Josef, but I wanted to provide a review because I was impressed with how they treated a situation. I had booked a stay for one night but then there was a major mudslide at Haast Pass (a nearby road) which kept us from being able to get in and out of the Franz Josef area. We had just learned about the mudslide when our flight arrived and were just a few hours outside of the cancellation window. The Scenic Hotel had every right to charge me for the full stay, but they willingly let me cancel due to the circumstances. I was really impressed with this level of customer service and wanted to make others aware of how this hotel seems to operate.

  • Stayed September 2013, travelled as a couple
    • Service
Helpful?
2 Thank RP728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 21 October 2013
Dear RP728,

I really appreciate that you have taken the time to post your feedback on TripAdvisor.com. Even if you haven’t had the opportunity to stay at the hotel yourself I am pleased to see that we managed to leave a positive impression with you. The situation at the Diana Falls is really unfortunate and we all hope that the area soon will be fully secured so that many other travellers can experience one of the most stunning areas New Zealand has to offer - the beautiful West Coast including the Scenic Hotel Franz Josef Glacier.

With my best regards,

Alexander
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Chennai, Tamil Nadu, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2013

We had a wonderful stay in this property. The place is way too beautiful. The rooms are really nice and beds are comfy. We travelled with our family, and the one big problem we faced was good food which was not felt here at all. The staff at the reception was real helpful and a special mention for Alvin because he was a mystery staff. He helped us with our luggage, served us in the restaurant that night and cleaned our room next morning. Where does he actually belong to? Anyways all the staff including him was real smiley and helpful. Got every bit of memory with this hotel. Great place to stay. Really recommended.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank ANUSIGIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 17 October 2013
Dear ANUSIGIN

Thank you for your feedback as well as for your personal mention of one of our super-stars, Alvin. I can tell you so much that Alvin is a well-respected and valuable part of our great team here at the Scenic Hotel Franz Josef Glacier. It is staff like him that creates memories for our guests as you noticed yourself. Once again, thank you for letting other travellers know how great your experience was while with us and in Franz Josef.

Yours sincerely, Alexander
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Mumbai (Bombay), India
Level 5 Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 October 2013

The hotel is decent. Very close to the restaurants and the companys for franz josef glacier trip.

The staff is courteous. The rooms are clean and amenities are decent.

The spread of breakfast is decent.

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
1 Thank SmritiBajajGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 17 October 2013
Dear SmritiBajajGupta

Thank you for your TripAdvisor review, and we look forward to welcoming you back to Franz Josef and the Scenic Hotel in the hopefully not so distance future.

Yours sincerely,

Alexander
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Additional Information about Scenic Hotel Franz Josef Glacier Hotel

Property: Scenic Hotel Franz Josef Glacier Hotel
Address: 36 Main Rd | Off State Hwy 6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Franz Josef
#6 Luxury Hotel in Franz Josef
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Scenic Hotel Franz Josef Glacier Hotel 4*
Number of rooms: 130
Official Description (provided by the hotel):
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera! ... more   less 
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Also Known As:
Franz Josef Glacier Hotel

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