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“EXCELLENT” 5 of 5 bubbles
Review of Scenic Hotel Franz Josef Glacier Hotel

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Scenic Hotel Franz Josef Glacier Hotel
Ranked #10 of 14 Hotels in Franz Josef
Singapore, Singapore
2 reviews
“EXCELLENT”
5 of 5 bubbles Reviewed 25 December 2013

Stayed here for one night (13 Dec) and my family really love the hotel room and compound. Check in was very smooth and we were offered an upgrade. But wasn't sure if i stayed in the Douglas or Graham Wing. Anyway I appreciate the hotel's kind gesture! During our stay in the hotel, there was also a big tour group and the restaurant near the reception was packed with them. We were ushered to the 2nd level and what lovely views the Glasshouse Restaurant had! Tiffany was very courteous and helpful and we had a great conversation with her. Unfortunately our breakfast experience wasnt that good. Guess we were too early at 6.45am and apparently the Glasshouse restaurant is not ready yet. We had to apologetically hurry her as we have a coach at 7.30am. The rooms were lovely and kudos to the people who clean and tidy our rooms daily. Definitely a great hotel to stay guys:)

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JoelPP12JC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 26 December 2013
Dear JoelPP12JC,

Many thanks for posting your review on TripAdvisor.com. I am really pleased to read that you have enjoyed your stay with us and the Glasshouse Restaurant. Tiffany will be really happy to hear that you liked the service she has extended to you and your family. She is such a great and lovely person.

Please stay in touch and visit us again when you are back in New Zealand.

Best regards and Merry Christmas.

Alexander
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590 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 24 December 2013

We stayed as part of a tour of the South island in Nov 2013. As noted by others the selection of hotels is not massive but I was very happy with this hotel. The beds were lovely, the food the best dinner on the tour and the staff very nice.

Across the road is The Landing a great bar. We enjoyed watching the Melbourne Cup hear with a lot of very excited Aussies and some nice wine.

Would recommend this to anyone.

Room Tip: Clean cosy and after a long day traveling this is to be appreciated.
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  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kristina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 26 December 2013
Dear Kristina B,

Thank you for your positive review. The Scenic Hotel Franz Josef Glacier is one of two hotels in Franz Josef Glacier and we offer our guests all the comfort they can expect from a first class hotel chain. The Scenic Hotel signature bedding you mentioned in your review is only one of many special features guests can enjoy when staying with Scenic Hotels.

Thank you for positively mentioning your dinner experience at the hotel and our great staff. Your feedback is much appreciated.

I look forward to welcome you back to the hotel in the future.

Yours sincerely,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 20 December 2013

There isn't too many choices at Franz Josef and The Scenic Hotel is probably a good choice with views of the snow capped mountains. Close to shops, tour operators and other bars and restaurants. Recommend the heli flts to the twin glaciers, incredible!

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lanoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 26 December 2013
Dear Lanoma,

Thank you for taking the time to post your review on TripAdvisor.com.
I am pleased to read that you were happy with your stay at the Scenic Hotel Franz Josef Glacier.
Please stay in touch and visit again.

Best regards,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 December 2013

We have started with fantastic diner, great service and very cozy restaurant. Hotel is nice, rooms are clean, friendly and helpful staff. Ended our stay in same restaurant with nice breakfast. Place worth to stay in.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank agnielu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 19 December 2013
Dear agnielu,

I am really pleased to hear that your have enjoyed the hotel and it’s facilities.
Our Glasshouse Restaurant has just reopened in November and we are really proud that our guests feel it offers fantastic dining with great service in an enjoyable setting.
Did you know, that the Glasshouse Restaurant has just received it’s own review page on TripAdvisor, and I invite you to be the first to write a review so visitors know where to dine when in Franz Josef.

I wish you a merry festive season and all the best for the New Year.

Yours sincerely,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franz Josef, New Zealand
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 December 2013

Very helpful staff, great quite location. Really lovely view of the mountains and it is close to both Franz Josef and Fox Glaciers. Close to everything - very happy with our choice to stay at Scenic Franz Josef Glacier Hotel. You also get a discount on heliservices.

Room Tip: Superior is perfect!
See more room tips
  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AllyBlack80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 19 December 2013
Dear AllyBlack80,

Thank you very much for your review. It is always great to hear that our valuable guests have enjoyed their time with us.

All the very best and we are looking forward to your next visit to Franz Josef Glacier and the Scenic Hotel.

Yours sincerely,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surat, India
1 review
5 of 5 bubbles Reviewed 9 December 2013

in november this year to celebrate our 25th anniversary we planned a trip to newzealand and had the pleasure of choosing to stay at this hotel.the view from the room was very scenic as we could see the glacier very clearly.also from the resturaunt the view was exceptional.

Room Tip: room with glacier view
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ruchi_singhania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 12 December 2013
Dear ruchi_singhania,

Thank you for taking the time to share your experience with the wider TripAdvisor community.
I am so pleased that your special occasion was support by the very special location of the Scenic Hotel Franz Josef Glacier and the scenic views you can enjoy from every part of the hotel.

I am looking forward to welcome you back to the hotel in the hopeful not so distant future.

Yours sincerely,

Alexander
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Leicester
Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

Only stayed the one night and only one complaint be careful when using the bathroom the floors can get slippy, room comfort second to none, food no complaints, you can see the mountain from the hotel a wonderful setting

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TezFoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 12 December 2013
Dear TezFoster,

Thank you for your feedback. I am pleased to read that you have enjoyed your stay with us.

We are looking forward to your next stay at the Scenic Hotel Franz Josef Glacier.

Yours sincerely,

Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scenic Hotel Franz Josef Glacier Hotel

Property: Scenic Hotel Franz Josef Glacier Hotel
Address: 36 Main Rd | Off State Hwy 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Franz Josef
#6 Luxury Hotel in Franz Josef
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Scenic Hotel Franz Josef Glacier Hotel 4*
Number of rooms: 177
Official Description (provided by the hotel):
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera! ... more   less 
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Also Known As:
Franz Josef Glacier Hotel

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