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“Great place to be based when in Glacier Country!” 5 of 5 bubbles
Review of Scenic Hotel Franz Josef Glacier Hotel

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Scenic Hotel Franz Josef Glacier Hotel
Ranked #10 of 14 Hotels in Franz Josef
Grand Rapids, Michigan
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place to be based when in Glacier Country!”
5 of 5 bubbles Reviewed 24 June 2014

Great hotel and you can't beat the location! Situated right off the main street and within a quick walk to any of the activities and restaurants in the town. The room was clean and well appointed with a comfortable bed and patio to relax on in the evenings. The friendly staff went above and beyond, dropping off a bottle of wine and a birthday card for my birthday, even though I never mentioned it was my birthday. Will stay here again whenever I visit the area.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank petro008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 25 June 2014
Dear petro088,

Thank you for your kind review. We enjoyed making your special day a bit more special for you and hope we will be able to welcome you back some day soon.

Yours sincerely,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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592 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Alphen aan den Rijn, The Netherlands
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

Traveling through New Zealand with 2 kids I booked 'A Standard Three Singles Bed'. This was one of the best rooms we had during our trip! Spacious, clean, quiet. Furthermore a beautiful hotel with an Alpine atmosphere. Coming from Europe we felt at home! As there was no one in the restaurant (mid July seems not be the peak season) we decided to dine elsewhere.
Staying at the this hotel was a pleasure!

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Henry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 23 June 2014
Dear Henry W,

And it was a pleasure to have you and your family staying with us. Our ultimate aim is to look after each guest in the best possible way so they ‘feel home away from home’. In your case it looks like we have lived up to our aim what is wonderful!

Please stay in touch and we are looking forward to your next visit in the hopefully not so distant future.

Best regards,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

Great hotel. Our room was lovely with probably the comfiest bed we had in N.Z. Dinner and breakfast were both delicious. We only had one night here but managed to go to the wildlife park opposite to see kiwis in the nocturnal house and after our lovely dinner strolled to the Glacier Thermal Pools for an hour or two to finish off the evening. We were lucky the weather allowed us to take the helicopter ride to the glaciers the next morning. As part of a tour group we couldn't stay here longer on this trip but if you have flexibility, stay a bit longer as you may need to wait for the right weather for the helicopter flights.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bev and Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 23 June 2014
Dear Bev and Phil M,

Thank you for your positive feedback.
It was good to see that you made the most of your time in Franz Josef Glacier and explored a number of activities we have on offer. The Glacier Hot Pool and the Wildlife Centre are definitely worth a visit and some of the highlight attractions we like to recommend to our guests as they.

Thank you for staying at the Scenic Hotel Franz Josef Glacier and we hope that you visit again.

Best regards,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berhampur, Orissa
Level Contributor
214 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 31 May 2014 via mobile

Pity we stayed for just a night on May27.
The place is remote and in a small township on the base of the glacier.
Rooms were large and spacious.
The good room heating made it very cozy.
The property is well spread out and being a small place , everything u need is a stone's throw away.
Loved the cozy fireplace in the lobby.
Breakfast was good and had variety.
Staff helpful!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank avranga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 1 June 2014
Dear avranga,

It was a pity that you have only stayed for one night but I hope we will be able to welcome you back to the hotel in the future. As you know, Franz Josef and the Glacier Country region have a huge variety on activities on offer and one day is most likely not enough to explore it all.

However, it was good to have you staying with us. Please stay in touch.

Best regards,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clacton-on-Sea, United Kingdom
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 30 May 2014

Looks great from outside, in some ways though I was a little unimpressed. Our room was 35, it was very smelly on arrival, I found this due to a faulty and stinking kettle, once changed the problem went away. The bathroom was nice but small and on arrival there was a razor blade on the floor - not good. Beds very comfortable indeed, food very good, service great.

  • Stayed February 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 1 June 2014
Dear Steve M,

Thank you for sending us your feedback.
I am really apologetic that we have provided you with a faulty kettle in your guest room. We aim to check all appliances before guest check-in to ensure guests have an enjoyable time. Unfortunately, in your case we have missed a few things. Once again, please accept my apologies.

Thank you for positively mentioning the quality of our beds, the food offerings in our restaurant and the great service you have experienced. It is apperceived.

Yours sincerely,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Stayed here with work found the room very comfortable and spacious.
The staff were helpful and the restaurant a short walk from the unit and the food was good.
The hotel is in the center of the township close to shops and other restaurants

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wayne1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 29 May 2014
Dear Wayne1958,

Thank you for taking the time to post your feedback on TripAdvisor.com.
It was great to have you staying with us and we hope that you visit again when you next in Franz Josef Glacier and the Glacier Country.

Best regards,

Alexander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surat, India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

Stayed here for one night but wished to stay more a good hotel. the city was quite small and the hotel was too good which was out of expectation. the only attraction which we missed due to bad weather was the glacier region. we had our best breakfast. really loved the taste of the food.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 365aroundtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 29 May 2014
Dear 365aroundtheworld,

I am really pleased to read that we were able to exceed your expectations on us and on your stay in Franz Josef Galcier. Unfortunately this time you could not visit the Glaciers but lets hope there will be a next time!

Thank you for positively commenting on our breakfast buffet and our food in general.
Your feedback is appreciated.

Best regards and safe travels around the world.

Yours sincerely,

Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scenic Hotel Franz Josef Glacier Hotel

Property: Scenic Hotel Franz Josef Glacier Hotel
Address: 36 Main Rd | Off State Hwy 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Franz Josef
#6 Luxury Hotel in Franz Josef
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Scenic Hotel Franz Josef Glacier Hotel 4*
Number of rooms: 177
Official Description (provided by the hotel):
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera! ... more   less 
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Also Known As:
Franz Josef Glacier Hotel

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