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“Very Nice Rooms in a Great Location”

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Scenic Hotel Franz Josef Glacier Hotel
Ranked #9 of 13 Hotels in Franz Josef
Reviewed 27 July 2014

We stayed here for one night on a West Coast trip to tour Franz Josef Glacier. I was very impressed with the room...we booked the Superior King. The bed was very comfortable and the room was super modern with nice TV. The location is perfect too...many bars & restaurants within walking distance of the hotel.

I didn't give this hotel an Excellent rating for three reasons: no balconies on the King suites (seems to me the superior rooms would all have balconies), no heated blanket on the bed (which seems to be standard everywhere else we stay) and because you only get 60 minutes of free Wi-Fi (again, less than what we have received at other hotels in the area).

All in all though, very nice hotel. Clean, well-maintained rooms...I would stay here again.

Room Tip: I was advised by the front desk that Superior King rooms do not have balconies.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
1  Thank KellyZ_AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded 14 August 2014

Dear KellyZ_AZ,

Thank you for taking the time to place your review on TripAdvisor.com, we appreciate your feedback.

I am pleased you enjoyed our “Scenic Signature Bedding” which has been described as sleeping on a cloud. We have found that this bedding (consisting of a combination of feather, down and poly-wool)is usually very warm.

Our location in the centre of the village is a huge plus, as it provides Cafes, Restaurants and activities all within a 5 minute walk, whilst still having stunning views of the Alps and Native Bush form our rooms.

Our Superior King rooms are slightly larger than the Superior Queen/Singles to afford guests a little extra space. Unfortunately to achieve this, the King rooms do not have a private balcony like all our other Superior rooms.

We are looking to implement FREE WiFi from the 1st of September throughout our property.

We look forward to welcoming you back to the Scenic Hotel Franz Josef Glacier the next time you are in the Glacier region.

Yours sincerely,

Alexander

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Reviewed 22 July 2014

Great hotel. Our room was lovely with probably the comfiest bed we had in N.Z. We only had one night here but we enjoyed it very much. Franz Josef is quite small so one day is enough to see thing in town.We love lake Matherson!! There have a perfect mirror pool stunning view in the evening. We didn't have dinner at the hotel but restaurant look great. Highly recommended!

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Thanya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded 25 July 2014

Dear Thanya H

Thank you very much for waving review on TripAdvisor.com.
I am pleased to see that you made the most out of your stay and explored the region but can’t believe that you have seen all attractions the Glacier Country has on offer. There is so much to do in an around Franz Josef so I personally suggest to reads of your review to plan with at least 2 days. The Lake Matheson walk is certainly one of the top things to do, what no visitor should miss when travelling up or down the west coast of New Zealand’s south island.

Best regards,

Alexander

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Reviewed 22 July 2014

Very nice hotel. We had a very comfortable stay. We checked in on Christmas and the Christmas supper was really good. They had little vegetarian fare though.
The hotel rooms are very nice and cozy. Its just off the main road and is easy to get around.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Thank AlokKarande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded 25 July 2014

Dear Alok_AK,

Thank you for posting a review of our hotel on TripAdvisor.com.
It is fantastic to receive your review even if your stay was back in December 2013.
It only proves that you must have enjoyed your stay at the Scenic Hotel Franz Josef Glacier otherwise you most likely wouldn’t have taken the time to send us your feedback.

Once again, thank you and please stay in touch.

Best regards,

Alexander

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Reviewed 14 July 2014 via mobile

Stayed couple of nights and took a helicopter tour of the glaciers . The environs around the hotel are fantastic. Good hotel, confortable rooms, attentive staff and good food. Advantage is that buses to Queenstown start from the hotel (at least ours did, we traveled Newmans).

Stayed: July 2014, travelled with friends
Thank Lene-Bappa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded 15 July 2014

Dear Bappaditya C,

Pleasing to hear that you have enjoyed your stay at the Scenic Hotel Franz Josef Glacier and that you took the opportunity to went up to the Franz Josef Glacier. The location of the hotel is ideal in many ways; all major activities are in walking distance to the hotel and as mentioned by you correctly - some daily operating coach tours to Queenstown or Greymouth departs right in front of the hotel.

I look forward to your next visit to the hotel and to the Glacier Country region.

Best regards,

Alexander

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Reviewed 28 June 2014

Only stayed for one night with an AAT Kings tour. The sleep quality of the bed was wonderful....so comfortable. Only negative comment I can make was that the dinner that we had on the day we arrived could have been hotter....I do appreciate though that serving over 40 people at the same time is not easy.

  • Stayed: June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Zena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded 3 July 2014

Dear Zena H,

Thank you for taking the time to review us on TripAdvisor.com.
AAT Kings groups are one of our most regular groups and we highly value their visits.
You rested in one of our ‘Scenic Hotel Signature Beds’ and I am pleased to hear that you enjoyed it. The secret is the featherbed topper (available for purchase from the Scenic Hotel website) that provides a special ‘tucked in feel’ and takes you away to most relaxing dreams. –So important, especially before a day that is fully filled with activities and adventures in and around Franz Josef Glacier.

Once again, I am pleased to see that you have enjoyed your stay and hope that we will be able to welcome you back to Franz Josef Glacier and the Scenic Hotel on your next trip to New Zealand.

Best regards,

Alexander

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Reviewed 24 June 2014

Great hotel and you can't beat the location! Situated right off the main street and within a quick walk to any of the activities and restaurants in the town. The room was clean and well appointed with a comfortable bed and patio to relax on in the evenings. The friendly staff went above and beyond, dropping off a bottle of wine and a birthday card for my birthday, even though I never mentioned it was my birthday. Will stay here again whenever I visit the area.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Thank petro008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded 25 June 2014

Dear petro088,

Thank you for your kind review. We enjoyed making your special day a bit more special for you and hope we will be able to welcome you back some day soon.

Yours sincerely,

Alexander

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Reviewed 20 June 2014

Traveling through New Zealand with 2 kids I booked 'A Standard Three Singles Bed'. This was one of the best rooms we had during our trip! Spacious, clean, quiet. Furthermore a beautiful hotel with an Alpine atmosphere. Coming from Europe we felt at home! As there was no one in the restaurant (mid July seems not be the peak season) we decided to dine elsewhere.
Staying at the this hotel was a pleasure!

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Henry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded 23 June 2014

Dear Henry W,

And it was a pleasure to have you and your family staying with us. Our ultimate aim is to look after each guest in the best possible way so they ‘feel home away from home’. In your case it looks like we have lived up to our aim what is wonderful!

Please stay in touch and we are looking forward to your next visit in the hopefully not so distant future.

Best regards,

Alexander

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Additional Information about Scenic Hotel Franz Josef Glacier Hotel

Address: 36 Main Rd | Off State Hwy 6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Franz Josef
#6 Luxury Hotel in Franz Josef
Price Range: £95 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scenic Hotel Franz Josef Glacier Hotel 4*
Number of rooms: 130
Official Description (provided by the hotel):
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera! ... more   less 
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Also Known As:
Franz Josef Glacier Hotel

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