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“Disappointing”

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Westwood Lodge- A Select Hotel
Ranked #3 of 5 Franz Josef B&B and Inns
Certificate of Excellence
France
Level Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Disappointing”
Reviewed 22 May 2010

Unfortunately there had been a mistake on the booking of our room. Whilst this was not the fault of the lodge the receptionist was extremely abrupt and rude in dealing with the situation. The room we had was large and had all you that you needed.The lodge is quite close to the main road but was not noticeable and the little terrace at the back of the room was very pleasant (but not very private). Breakfast was also not private all at one big table with just an average breakfast. Would we book here again - first impressions count!!!!!

  • Stayed February 2010, travelled as a couple
    • Value
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Helpful?
2 Thank CatGrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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212 reviews from our community

Traveller rating
    136
    56
    14
    4
    2
See reviews for
24
164
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Mumbai (Bombay), India
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 May 2010

A boutique lodge, I am sure by far the Best property in Franz Josef, very stylish, all wooden rooms. Great place in Lounge to have wine. Serves morning breakfast. Lot of space in rooms/bathroom, Has a balcony with direct mountain view. had the best stay in New zeland.
Need at least 2 nights to enjoy this fabulous hotel.

  • Stayed May 2010, travelled with family
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Helpful?
1 Thank YShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertLondon
Level Contributor
93 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 19 April 2010

This hotel is constantly achieving high scores on Trip Advisor and well deserved. Large spacious log cabins, fantastic service and a big log fire to unwind with a glass of wine in the main lodge.

This is a premier b & b just a short walk ( 15 mins ) from bars and restaurants. Very comfortable, tons of room, big luxury walk in showers.

Recommend the heli hike to the glacier.

  • Stayed March 2010
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank RobertLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estes Park, CO
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 8 March 2010

We spent two nights here in February. After a long drive from Kaiteriteri, we landed at the Westwood where we had reserved a coach house suite. From the outside, the lodge resembles a motel. The lodge is right on a state highway; the noise when outside is really obnoxious. The location is about 2 miles from town. Just far enough that we did not want to walk. Check in went fine with good advice about dining in town. The manager called and made reservations for us. The room is just as it looks on their website. Access to the internet was our biggest hassle. We were given 30 minutes gratis. Then the minutes were doled out at an extra cost. And everytime we ran out, one of us had to go to the office to get a new password and user ID. Got pretty frustrating. We would have preferred a set rate per day for unlimited use. We probably would look for a different place to stay if we returned to Franz Josef Glacier.

  • Stayed February 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank mountainwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 March 2010

Spent the last 2 nights of an 8 week tour of Australia & NZ here. Just what we needed before setting off back to the UK. THe lodge is very well located only 5 mins from the FZ township. We stayed in a superior room with large bedroom, luxurious bathroom & sitting area which overlooked the lovely gardens. So peaceful. Warm welcome & lovely freshly cooked breakfast. We made the most of the lovely accommodation by buying a picnic supper & bottle of Pinot Noir on both evenings - so nice not to have to go & find somewhere to eat.

Expensive but worth it!

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank judithLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
98 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 8 December 2009

We stayed 2 nights 27/28 November 2009. The hotel is about 1km north of Franz Josef. It is a modern wooden place with a main building and six rooms in an annex. There is plenty of free parking. Check in was swift and Kaz the manager, showed us our room, in the annex known as the Coach House. It was large with two beds and loads of living space. Tea and coffee making facilities, although there was always tea and coffee in the main house. The views from the room were stunning, though unfortunately when we were there, it was cloudy and we never saw the glacier from the hotel.
The bathroom was more of a wet room with a huge shower, his and hers sinks and plenty of space to put your things. Breakfast was in the main house and at one large table but was never crowded. The food appeared to be cooked to order. There was always juice, and a choice of hot food.
There is large lounge with a huge fire and we sat there twice with drinks (which were a bit expensive) and chatted to other guests or Kat. There was also a full sized billiard table available. Our room was close to the road, but although we heard some traffic it wasn't a problem at night. A nice place to stay.

  • Stayed November 2009, travelled with friends
    • Value
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Helpful?
1 Thank mktraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 December 2009

Really good breakfast, Large room. Nice bathroom. Over-priced (Like all of Franz Joseph). Good bed, nice fire in reception area. Nice touch with the cookies. Please note that the score is in comparison to 14 other hotels/B&Bs we stayed in during a 3 week trip to NZ

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisab80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westwood Lodge- A Select Hotel

Property: Westwood Lodge- A Select Hotel
Address: State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7952, New Zealand
Phone Number:
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #3 of 5 B&Bs / Inns in Franz Josef
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Westwood Lodge- A Select Hotel 4.5*
Number of rooms: 9
Official Description (provided by the hotel):
Westwood Lodge offer stylish cotemporary accommodation set in a delightful landscaped native garden with Alpine & Glacier views. All rooms are superbly comfortable, choose between the Main House Suites with a luxurious French tub or a Coach House suite with fantastic alpine views. All suites have underfloor heated spacious ensuites with dual handbasins & large open titled showers. For total comfort all include complimentary toiletries, robes & hairdryers. ... more   less 
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