We booked our stay here about 6 months in advance and asked for a room with a view. Prior to our arrival, I told my husband that based on their web site description and photos, I thought this was going to be my favorite place of lodging on our entire trip. Unfortunately, that wasn't the case. Unlike the other reviewer, the fact that we booked well in advance didn't seem to matter as we were given a unit that faced the road, with a very ugly tan metal fence right outside of our sliding door and deck, and a very minimal view. That part of the accomodation was not attractive at all and was quite a shock to us when we walked into our room. At a rate of $195 a night, one would expect more, particularly considering there were vacancies, we had booked far in advance, and requested a view. Upon going back to the office to inquire about a change of rooms, I was rudely recieved by the owners themselves and was told that "someone has to have the room near the road". Overall, the room was large (we did not have the 2 story unit as described by others), clean and modern. The room is not serviced daily with the exception of clean towels being dropped off in your room in a plastic bag. We didn't really mind that because we do like privacy, but again, for the price one would think they might come in and make your bed. It is accurate that you must have a car to get to "town" , which was not a problem for us since we were on a driving vacation and had our own car.
Overall, I would agree with the other reviewer....is there something glaringly wrong with this place? No. But it isn't on my list of favorites. Considering we stayed at several different places and types of lodging during our month long journey in NZ, this place just left us feeling rather cold and empty. I can't really put my finger on it, as the room was large, fairly new and clean. It was more the poor view of a fence and the cool attitude of the owners that left us feeling like the place is not A list material. It is unfortunate, because it has the potential to be a much nicer place. If we were to go back to Franz, we might consider staying here again as the choices for lodging are fairly limited. But it would be with the express consideration that we had a better unit and we would avoid contact with the owners if possible. I would hate to see their reaction if we needed anything.
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- Also Known As:
- Glenfern Villas Franz Josef Hotel Franz Josef
- Glenfern Hotel Franz Josef
- Glenfern Franz Josef